Starrs Auto Repair Incorporated
Hours of Operation
|Mon - Fri:||7:00am to 5:00pm|
|Sat:||7:00am to 12:00pm|
Message from the Shop
Starr's Auto Repair is family owned and operated since 1978. We specialize in all makes; foreign and domestic.
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Muffler & Exhaust|
|Oil Change & Lube||Roadside Assistance||Scheduled Maintenance||Service & Repair|
|Timing Belts||Tire Sales/Repair||Transmission Repair|
|AAA Member Discount||Car Wash||Child Friendly||Coffee|
|Early Bird Dropoff||Extended/Evening Hours||Financing||Free Multi-Point Safety Inspection|
|Gas/Diesel||Heated Waiting Room||Open Saturday||Open Weekends|
|Service Guarantee||Shopping Nearby||Shuttle||Towing|
|Warranty Accepted||Wireless Internet|
Customer Reviews (3 reviews)3 Sort by: Date |
Rude, Dishonest Kids With Attitude
Took my late model Mercedes to Starr's automotive because the battery was going flat. They quoted $75.00 to diagnose the problem. After two days, the called and said they needed more time, properly to diagnose the problem and wanted me to authorize additional charges. They had the car for a week and charged $900 to replace an overhead control module (a dome light) yet knew up front that they did not have the necessary equipment to program it, requiring a $300.00 trip to the dealer.
When I dropped the car off they promised it in a couple of days, well that turned into a week, and I had to go to work out of town for a month. They said it would be no problem to pick it up when I got back.That turned out not to be the case.
I dealt with a cocky, rude kid named Richie Starr. After finally completing the repair two weeks later. He started calling me demanding payment. I reminded him that he agreed to wait until I returned home. He stated he was going to put a "mechanics lien" on the car and impound and start charging $25.00 a day storage. He would not take a check or credit card and demanded cash only. I had a friend extricate the car from him with cash in hand and deliver it to the dealer for proper programming. The dealer informed me that it was a $300.00 part that take an hour to replace and program. They would have charged $500.00 out the door.
The whole experience left a bitter taste in my mouth and caused unnecessary aggravation dealing with this rude, childish young man. I would not recommend this company to anyone. I would like to thank Richie Starr and Trevor for the nice greasy fingerprints that I can't get out of my light gray head headliner they serve as a permanent reminder of our business dealings. - Mr. Shaw
I was vacationing in Navarre,fl this past april. While going to the outlets in Destin, my Cherokee died. I was stunned by the prompt, courtious service provided by Chris S the tow truck operator for Starr's Auto. He kindly and quickly loaded my car and family and brought us to our condo. He then took our Jeep to their shop, Trevor the assistant manager promptly called me with a diagnosis and a very competitive repair price. Upon arrival back home in Atlanta,I consulted with my mechanic here at home, he looked at the repair order and agreed that they had very fairly treated me. Being an out of towner, they could have easily tried to take advantage of me but they did not. I noticed that Starr's Auto had been in business for over 30 years, with the customer service and great workmanship I received you guys will be in business for another 30 years. THANK YOU STARR'S FOR HELPING ME IN MY TIME OF NEED!!! The Sims Family