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Star Auto Service

1024 York Rd, Towson, MD 21204 Map & directions

Call Now: (443) 732-3026

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About Star Auto Service

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability
92
Tools & Equipment
95
Customer Service
96
Customer Conveniences
12 months / 12,000 miles
Parts & Labor Warranty

Assessment Summary

Star Auto Service was established in 1993 and has been providing Towson and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “helpful”, “professional”, “knowledgeable”, and “reliable”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

Star Auto Service provides the Towson area with quality auto repair. We specialize in servicing Mercedes Benz, Volkswagen, Audi, BMW, Smart Car, and Mini Cooper and are capable to work on any other European and Asian Imports. We are a full service repair/maintenance facility and also do Maryland State Inspections. For your convenience, we offer courtesy rides to Home, Work (5Mile radius) or to the light rail in Lutherville.

Our clean and modern facility offers you reliable service on your vehicle with the latest test equipment and service information from Alldata.

Auto Makes We Service

Acura Audi BMW
Honda Hyundai Infiniti
Mazda Mercedes-Benz Mini
Mitsubishi Nissan Porsche
Scion Subaru Suzuki
Toyota Volkswagen

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Muffler & Exhaust
Oil Change & Lube Scheduled Maintenance Service & Repair Smog/Emissions Testing
Timing Belts

Amenities

Early Bird Dropoff Service Guarantee Shuttle Wireless Internet

Customer Reviews 24 verified reviews

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Star Auto Service
Verified Customer
June 27, 2015

I have been there 3 or 4 times this year. I like the owner, the secretary because she remembers your name, the front office lady, overall, they deliver an excellent service, sometimes they take longer than I expect, I have an 88 Mercedes, the parts are very expensive.

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Star Auto Service
Verified Customer
June 26, 2015

They are very responsive, quick, and treated me nicely, I trust them.

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Star Auto Service
Verified Customer
June 22, 2015

Great service. Nice people that work there.

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Star Auto Service
Verified Customer
June 20, 2015

Great service and great reliability.

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Star Auto Service
Verified Customer
June 19, 2015

They are very friendly, told me about the problems I had with my car. Very realistic. They have a fair price and they make you welcomed, you don't feel stupid in the mechanics shop.

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Star Auto Service
Verified Customer
June 10, 2015

Excellent service, very user friendly, high expertise, expert work.

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Star Auto Service
Verified Customer
June 09, 2015

They are incredibly friendly and really know what they are doing. Their prices are always competitive and the service is quick, even for more involved repairs.

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Star Auto Service
Verified Customer
June 06, 2015

Pleasant people & good work.

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Star Auto Service
Verified Customer
June 05, 2015

They are honest and do good work for a reasonable price.

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Star Auto Service
Verified Customer
June 01, 2015

Was disappointed with the service. I left not trusting

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Star Auto Service
Verified Customer
May 23, 2015

Robert is very professional and always does quality work. I never have to wonder if the repairs are necessary. Robert stands behind his work. If there is any type of problem, the shop will gladly check it out, and if it is under warranty, it will be fixed.

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Star Auto Service
Verified Customer
May 22, 2015

They are honest and efficient and very responsive.

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Star Auto Service
Verified Customer
May 19, 2015

Experienced, professional, excellent customer service, courtesy, and competitive pricing.

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Star Auto Service
Verified Customer
May 11, 2015

Timely and convenient service. They ensure customer satisfaction.

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Star Auto Service
Verified Customer
April 22, 2015

Star Auto always provide great service and show great care and concern with my vehicles.

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Star Auto Service
Verified Customer
April 18, 2015

They provide excellent service.

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Star Auto Service
Verified Customer
March 31, 2015

You are all very nice and do good job.

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Star Auto Service
Verified Customer
March 23, 2015

At Star they are very professional and very friendly. They do quality work and I never had any problems with my vehicles once Star completed the work that need to be done.

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Star Auto Service
Verified Customer
March 17, 2015

They are quick and convenient.

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Star Auto Service
Verified Customer
March 08, 2015

Best customer service anywhere.

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Star Auto Service
Verified Customer
March 05, 2015

Good service, great staff.

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Star Auto Service
Verified Customer
March 04, 2015

Always great service.

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Star Auto Service
Verified Customer
February 16, 2015

Friendly, courteous service. Professional and knowledgeable staff. Reasonably priced. We've never been dissatisfied with service or work performed.

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Star Auto Service
Verified Customer
February 05, 2015

EVERY BODY IS KIND AND FRIENDLY. WORK IS DONE ON TIME. THEY ARE VERY HELPFUL.

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Get Directions to Star Auto Service
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Call Now:

(443) 732-3026

Auto Repair Experience

  1. Bob Hafenmair , Owner
  2. Established 1993
  3. 3 Auto Repair Mechanics on Staff
  4. 101 Years of Car Repair Experience