The shop had my vehicle for almost 3 weeks due to a number of mishaps, most of which were not their fault. The first Dodge dealer they sent the truck to said they didn't know the truck was there (it sat for 3 days) and then said they didn't work on vehicles over 10 years old. And this was a Dodge dealer?? All in all, I was very pleased with the shop.
Always trust Tom.
Great place to go. Friendly staff. I really like the fact that they will tow your car for free. I also like the fact that they will drop you off and pick you up within the Sacramento area. I'm totally satisfied with all the work I've had done there and I would recommend this place. Thank you so much again!
I am always completely satisfied with the work done on my car(s). The people are friendly and make you feel like they really value your business. I highly recommend this company.
Good service, great people.
They were great. We had a few delays, due to needing different parts and waiting on those to come in, but overall it was wonderful.
I do wish that I had been informed of the need for an oil change before I came in to pick up the car. I would've authorized that as an additional service.
I'm also noticing a few other things that are wrong with my vehicle, and I was hoping that everything that was wrong would be identified so it could be fixed the first time. Small things like my turn signal not working, and my emergency brake release seems extremely loose. (As the vehicle was taken without my permission and driven by another person, I assume they messed up these things.)
I'd love to bring my car back in for additional service, and hopefully not have to come back for a long while. I truly appreciate all of the help your shop has provided.
They were very honest. Thank you sooooo much!
Great service, great repair of my problem, just a little expensive but overall satisfied with work.
The staff was very friendly and they always stayed in contact with me about the work being performed on my car. They never did any work on the car that wasn't on my estimate without my permission and they were very accommodating with my needs.
I was greeted when I arrived. My car was inspected, a report was given, I already knew what the problem was, and their report was correct. I was offered a vehicle so I did not have to rent one. The owner took the time to answer my questions. I had an excellent experience at Standard Auto Care.
Always professional, friendly and helpful!
Great turnaround service and no judgement.
Price is a little high but they know what they're doing.
Very professional. Very clean shop. Got several phone calls throughout the day telling me what was happening which is a big deal. Nothing worse than having a car in for repairs let alone spending all day stressing about what's happening. I'll be going back every time.
Wouldn't go anywhere else.
Excellent shop.Very professional and they treat you like family, not a customer. Walked out very happy.
I really wish they didn't fail my smog on a visual. It was the first failure I've had, I was so disappointed. Why not tell me so I could have them fix it first. I had just asked Tom the owner if there was any pretest we could do so I wouldn't run the chance of failing. Nothing else was wrong with the car everything else passed. I mean there were only 4 people in the business. Its not a big business. It would have been a simple favor for your customer. Just disappointed.
I am very happy with the customer service and the repair work done. My car was a mess and I now have a drivable car. I will return to them when I need future auto service.
Great service and friendly staff.
I have been coming here for a little over a year. I have had numerous oil changes and a couple.of smog checks. Tom and Sue are always pleasant to work with. Very friendly on the phone and in person. Tom has given me recommended repairs with no pressure to get them done. I really appreciate that. Standard Auto Care will continue to be choice for my vehicle needs!
Very thorough, reasonable rates, fast service, provided a ride home, kept in touch, able to get quote via email & guarantee of work & connected to a larger network of service providers that I can call on if needed outside of the area.
The staff at Standard Auto remember our vehicles and us. They are always friendly and professional. The service is completed on time, and I appreciate their thorough review of the vehicle with every visit.
Very friendly and professional staff. I brought my jeep into Standard Auto without an appointment to put a battery in and they performed this task quickly - within twenty minutes. Very impressive.
Way too expensive. Basically I needed a tune up & a couple small things done. They were going to charge me over $500 for new spark plugs & wires. I had it done for $260 at econo tune. The other thing that needed to be done was way over priced as well. Altogether they wanted 1400. For a gasket, fuel injector & tune up. No thank u.
My car was in for damage somewhere in the undercarriage as a result of running over road debris. The damage wasn't obvious, only a vibrating sound when the car is idling. Standard Auto Care located the issue, a bent heat shield (just a small metal plate) and reshaped it (with little effort) and sent me on my way. Minimal charge for labor, without any unnecessary work done (like many places tend to do), found and corrected the right problem. I originally found Standard Auto Care because of their high ratings and now I am a faithful customer too.
Very friendly. Communicated well. Reasonable quote. Actual cost was very similar to quote.
Outstanding job in doing repairs and providing for me as a customer.
Thorough work. They are not the cheapest shop in town but do provide free loaner cars.
Problems were diagnosed and properly repaired.
Always very friendly but unable to afford the amount of work described as necessary for my vehicle.
Everything was great. My car no longer gets hot.
Honest and reliable.
Excellent experience, very good staff and reasonable prices. Don't plan on taking my cars to the dealer anymore.
Repair choice change were reflected as savings or discounts on PO.in error.
Excellent, ethical and caring service.
I called before I took my car in and how much I was going to be charged for a diagnostic.I was told by a male employee that there was no charge for a diagnostic but when I took my car in I WAS charged. So I cannot trust your business and wouldn't recommend it to others.
Horrible service. Owner is not trustworthy
This shop has experienced, friendly and informative staff.
Over priced. Make up stuff.
Professional, knowledgeable, vehicle diognostic/maintenance in and out in a timely manner.
Wonderful place! Family oriented, fair prices, took great care of my car!