Julio was friendly, explained everything and did a great job.
Always receive the best service and always highly recommend this location to anyone I know in need of service
Nice people! :)
Customers Service is great. Yet my car still has a squeal, that was supposed to be fixed at the time of service.
The shop was able to fix my car a day earlier than my appointment. The staff was professional and I would highly recommend Stamps Auto to friends and family.
Brought vehicle in for an oil change. They did an excellent job and were thorough in their inspection of my car even taking pictures which may be why it was on the pricier side for an oil change.
This shop did a good job explaining the work before it was started. Plus did the work for the quoted price. The also accepted a Costco discount coupon. Customer service was better than other Stamps locations. Tim the shop manager was friendly. I will return in the future because of his customer service environment.
Good to go...
I need my AC checked and fixed. Tim was great at explaining what was going to happen and what was done.
Customer service was wonderful
The best most honest service. Felt that i was given genuine honest information! Highly Recommend!
Well maintained shop. Great customer service
Thanks Tim Adams
Stamps has always provided great service and is focused on being sure that the vehicles of their customers are safe and reliable. Thank You Stamps !
Great job, professional, and friendly. Thanks!
Had coolant flush and transmission flush performed, they explained the process and materials and chemicals used. I was satisfied with the service.
Great visit. Good oil change. Friendly service.
Very friendly staff. Engaging.
Friendly staff, good work, fair prices, doing only what is necessary or requested.
Problem located quickly and priced fairly
Tim is a very good manager. Friendly and courteous. I feel I can trust his recommendations. Thank you
I came into the Stamps shop from out of town, they got me in and fixed my truck right the first time and got me on my way in record time, they even hooked my trailer back up to my truck, I have recommend to my to my friends if they need work on there cars go to stamps in queen creek
Friendly service, they were able to work my car in the day after I called.
Great Job!!! Manager is Top- Notch!!
*In fact, there is another Stamps Auto closer to my house, but I've been here before, so I'm happy to drive a bit further.
Excellent customer service, quick estimate, drove me home while 5 hey worked on my car.
Twice I have been told by other facilities I need certain repairs. Stamps determined this to be false and notified me.Very impressed
Massive BMW leak was fixed accurately. Very impressed with the master technicians they have working there.
We sure appreciate Tim and the team- they do a great job and always go above and beyond for us. Highly recommend!
Stamps always does a great job, quick work, at a fair price. Our Jaguar can be tricky and expensive to fix, but Stamps does the best job we've found and gives us a good price.
Got me in on a Saturday!
Service is awesome at this shop! I have found a new home for our family's fleet!
They completed work when they said they would.
Quick and excellent work. Was well informed by auto shop of progress and costs. Really good experience.
Inspection too long and was used to try to up sell me on things I don't need.
Thanks Morgan for your input.
Inspection of your vehicle is something we won't skip time on. When presenting your inspection to you , it is more used as education to you "the customer" as to how your overall vehicles condition is. You can fix anything you want and your vehicle will last as long as you want. We can only make our recommendations
Good luck to you.
Always timely & professional!
Really appreciated the photos of the car inspection. Helped us make repair decisions quickly!
Happy with every aspect except that I wasn't offered my old parts that were hopefully replaced. How is a customer to know if the new part was installed if the inoperable part was offered back to the customer?
Just needed front brakes on my wife's car. It took longer than expected but I DO expect a quality job from Stamps Auto - Queen Creek.
The shop is clean and well staffed.My repairs were done in a timely matter and done well.
Tim and Mike were very easy to deal with and I appreciated the quality of work that Stamps-Queen Creek performs.
Quick same day service. Will use them again.
Everyone I spoke to was very helpful. I was surprised Stamps was able to get my car in on such short notice, especially around the holidays. This is definitely one of the best places to get auto repair work. If your going pay for the work, it might as well be here because it's usually more affordable and they stand by their work.
I am from out of town and the shop was able to fix my van on New Years Eve, a Saturday.
Great service as usual appreciate the guys and Tim is a pleasure to do business with.
Excellent as usual. Thank you!
Manager was honest.
Expensive, but excellent service.
I really appreciated the email they sent with photos explaining what needed work and why.
Tim and the other service rep were both great. I will continue with your shop. Thank you.
Very friendly staff. Truck wasn't fixed first time but they made it right!
We have done business with this company for years.
Very impressed with the honesty and integrity of Tim, the Manager. Tells me what I need today, and what can wait until later. I especially like getting the pictures included in the inspection report. I will continue to use Stamps!
Tim, thanks for taking the time to tell others about our "digital inspections." At Stamps Automotive, your technician will do a thorough inspection of your vehicle, including pictures, to let you know what needs to be done now, what can wait, and what might be coming up. It's a great program to give our customers a heads-up on what to plan for. Welcome to the Stamps family!
Tim, specifically, was very helpful in trying to help me with my vehicle, to temporarily avoid a big cost fix and after all avenues were explored and I had to bite the bullet and get the job done, he really helped me out by working with me in the cost.
Larry, we're glad Tim was able to help you with your repair. Regular maintenance is so important to our vehicles, but every once in a while, bigger repairs become necessary. We're grateful for your trust and confidence in Stamps Automotive to get you safely back on the road. Take care.
Satisfied with what has been done..though have no understanding of it. Just trust your work as I have no other choice.
Barbara, THANK YOU for entrusting us with your vehicle! Going to the mechanic is much like going to the doctor, right? Doctors often use words we don't understand and talk over our heads. But we know that they've spent years studying their craft ... so we trust them. It's the same way at Stamps Automotive. Our technicians have studied mechanics for many year in order to earn your trust. We appreciate your trust!
Excellent work and completed on short notice.
That's a great report, Michael! Thank you!
If the job is not done to satisfaction, they will do everything they can to make it right.
Scott, that's the truth! We work very hard to make sure every customer goes away fully satisfied, and we're so glad you recognize that. Thank you for taking the time to tell others about Stamps Automotive!
Good quality repairs, and while cheaper than the dealerships, they are not cheap. However, you get what you pay for, and they do good work that has a great warranty and you know it was done right.
Trista, you hit it on the head! "You get what you pay for." We don't use the cheapest parts because "you get what you pay for." It's our job to provide you with the best quality for the best price. And every customer walks out the door with the NAPA AutoCare 3-year/36,000 mile Nationwide Warranty, honored at any of the 14,000 NAPA AutoCare Centers across the country. Thank you so much for taking the time give us a review.
All was as promised.
Kept promises are the best promises, Charlie! Thank you for your business.
Amazing evening. All round great experience
Great to hear, Joshua! We look forward to seeing you again when you need us.
Happy with service, will return.
Polite and respectful treatment, good explanations, and fair pricing. Over all, a very good experience.
Karen, thank you for taking the time to tell others about your experience at Stamps Automotive. We are so glad you had a good experience. Welcome to the Stamps family!
Friendly staff, honest and trustworthy.
Those are very kind words, Darin. Thank you!
Thank you, Tyler!
Car is performing as expected, no noise coming from rear of car. Thus far no apparent leaks.
So far, so good, Warren! Remember that you have a NAPA AutoCare 3-year/36,000 mile Nationwide Warranty on the repairs we did. If you have any issues at all, please bring your car back to us or to any of the 14,000 Napa AutoCare Centers across the country. Thank you for your business.
I have no way to judge but I knew the car had problems. I heard they were honest, but the repairs cost twice what my car is worth. I had to have a safe car, so I had them do this. I'm hoping it was all necessary. They were polite.
Diana, thank you for your candid comments. One thing we can guarantee: all vehicles need regular maintenance. We hope that the repairs we did will keep you and your car safely on the road for a long time to come. Thank you for trusting us with your car. Please let us know if there's anything else we can do to help you!
We're so glad you had a great experience, Valerie! Thank you!
Very helpful in diagnosing and prompt service.
Thank you for your positive comments, Jeff.
Thank you so much, Ryan!
I have used this shop for the last couple of years and recommend it to anyone I know loooking for a shop. They are honest, knowledgeable and get my cars in and out quickly at a price less than the dealers.
Robert, thank you so much for your kind comments. Stamps Automotive works hard to make sure every customer is fully satisfied. We have an A+ with the Better Business Bureau and reviews like yours as our report cards. Thank you!
Excellent and timely.
Tim was top notch. I've been picking his brain and bugging him and he's more been as patient and helpful with me than I would expect. I'm finicky about my truck and want to know that the guys working on it aren't jokers. He takes the time to explain everything and make me feel like I chose the right shop.
Chris, we think Tim is top notch, too! We're so glad you feel comfortable with our team taking care of your truck. We do our best to treat our customers' vehicles like they are our own. Take care!
Needed a synthetic oil change. Shop got me in quickly. Service manager Tim was terrific. Shop is clean and comfortable for waiting. Will definitely go back and refer them to friends.
Thank you so much for your commends, Jan!
The front desk people are friendly and helpful. The vehicle work is done in a timely manner and the quality of work is very good.
Professional staff, communicated well, and performed repairs efficiently.
Joe, we're glad you were happy with your repair experience at Stamps Automotive. We appreciate your comments.
It was okay, the same price as taking it to a dealership. The only difference was the price of the part may have been cheaper. I asked them to look diagnose the airbag light but they said that they saw nothing, when I picked up my car it was still flashing but I didn't say anything about it. The Technician also left the old gasket of the throttle body wedged in between the hood and the body of the car. There was no real proof of the repair needed at the time. I just trusted what they told me over the phone so on my part I should have looked into it more.
Thank you, Thomas, for letting us know how our service was for you and your car. We will correct the concerns you have expressed and move forward. Thank you!
Thank you, Brett!
Tim was prompt with letting me know what was needed for my car.
Thank you for that feedback, Rich!
Thank you, Kyle!
All went very well. I was impressed with the customer service by Tim, the repair process, and the cost. I will definitely be going back.
Roger, thank you for taking the time to share your experience at Stamps Automotive with others. We're so glad you'll be back!
Everyone operated on a professional level. I was very pleased.
Great service. Nice people and knowledgeable.
Randy, thank you so much!
Quick, prompt, professional, and follow up with customers is great.
Paula, thank you for taking the time to give us those comments. We're so glad you had a good experience at Stamps Auto!
This shop makes me feel like I'm more than just a customer.
Zack, what a wonderful comment .... makes us proud! We feel like our customers are our family, and we're glad you feel that way, too. Thank you.
Honesty and integrity.
Hi Peg. Did you know our tagline is, "We fix cars one honest repair at a time?" We really appreciate you recognizing our honesty and integrity. Thank you so much!
Professional, fixed the problem at a reasonable price. On time!
I've been taking my vehicle to this shop for several years and they have always been very informative and done a good job for me.
They always get my vehicles in & out quickly. Always a fair price and good work.
Great work and friendly staff!
I felt that I was treated with honesty and fairness. Trust is huge in this business and I was given many reasons to feel this shop can be trusted to do right by its costumers.
Very helpful. Told me my vehicle did not need work instead of selling me service I did not need.
A bit pricey.
Stamps is very customer friendly. They are professional and great to work with.
I have been going to Stamps for years and they have been very honest and upfront about estimates and services needed.
Quick, simple and efficient. Loved that I could drop my car off late at night.
Great customer service.
The guys are awesome.
Stamps thoroughly looked into my problem and kept working on it until it was fixed.
fixed what was wrong. on time and complete.
Awesome, attentive service from start to finish.
They did a full inspection and let us know what needed to be done on our vehicle but didn't insist any thing needed to be done ASAP and to get it done at our own convenience.
I've never been disappointed largely due to the service I always get from Mike and now Tim. Terrific place to do business with.
Very helpful and fair
Great, friendly service.
Good service. Left for a few days for a holiday to have my water pump/belt replaced. Needed to go back for belt adjustment. Recommended my mother on the same day because the other shop didn't know what was the issue and assumed it was the battery. Got her taken care of on that day.
Problem solved at reasonable price, fast service
Stamps did what they said they would do and did a pretty good job.
Very friendly and quick. Competitively priced.
Very friendly and helpful. Took care of issue with the car.
I can't say enough good things about them. We relocated to the area 3 years ago and have had a ridiculous time trying to find a shop we felt like would give us straight information about the company condition of our vehicles. I found Stamps after I went searching for a 2nd opinion and I have been so pleased with them. I will only take our vehicles there.
Reliable friendly service
I have used Stamps Auto for a few years now. I would not recommend anyone else other than them. Their staff is very courteous and professional. I would like to thank the manager Tim at this location, as he is very professional and courteous. We have several family members that bring their cars there because of his service.
Thank you Stamps Auto.
Counter help is awesome as usual. But my wife stopped in the day after the truck had been dropped off and saw it parked in same location as where I had parked it the day previous. She went in and asked about it. They were a bit surprised that it was still there. But they got right on it after that. Work was completed fine
The guys here are nice and they let me know what I needed do
We take our daughter's 2003 Honda Element to them for regular oil changes and regular maintenance. They do a good job and we trust them to keep our daughter's car safe and running great.
JJ was very professional and helped resolve a part issue with my car
Work was done as promised and at the price quoted.
Service completed as expected at a reasonable price.
Great customer service every time.
good knowledge of services and courteous
The prices are very high.
Good repair, fair price. I asked for OEM grade parts and they said they got them for me.
They were honest.
Always great service and fair prices. Let's face it nothing is cheap except poor workmanship. You can expect great service at fair prices and to get your vehicle back in a timely manner.
I went to the shop for an oil change, did not expect to walk out of there with a $300+ bill. On my way to work that Friday the engine light came on. Being a woman, alone on the road, of course I panicked. I had complained to Tim the same day I had the car in the shop that it was idling way too high and that the brakes made a strange noise. I guess the idle problem was a precursor for the engine light to come on. I got the car back to the shop and they found the problem (theirs).
Fast service without appointment, looked at an additional problem at no additional cost.
I've been there a number of time for both service and repairs. Always had good experience with them. I went in with a minor issue recently and they fixed it free of charge! I will be continuing to use their services.
Great service and fast.
Always helpful and considerate.
They provide good service.
They are efficient and friendly.
environment is off
Very efficient, knowledgeable, and friendly service.
Good customer service. Some recommended services that were not required on the car. An oil change when the oil has just been changed for an example.
I felt that customer care was the utmost priority. A repair place is in business to make money, I'm ok with that. The best customer care needs to go along with charging good fees, Stamps Auto came through with that.
Their customer service is by far superb. They always make sure that I understand the repairs that need to happen and why. As well as they show me. Either on my car or their computer service. They will also go above and beyond to make sure that my financial situation is take into account. And will likely prioritize the repairs that need to be made.
Excellent, friendly service.
Great customer service.
Great customer service, awesome mechanic.
Great service and they kept me informed.
Always friendly and they work with you.
The Manager Tim is very customer oriented. He wants to make sure everything is done right and wants to do it in a timely manor.
The store manager is excellent the service is accurate and fast.
They are knowledgeable & friendly folks.
Good service and people.
I have used them on a couple of occasions and they are great.
They don't call back when they say they will, 3 different times. Missing item from inside car. Missed some items, lack of attention to detail.
Great service. Very well could have replaced my entire exhaust system. Simply fixed the problem. Love these guys.
Confidence in this shop is low.
Swift, honest answers.
Great service at a good price.
Everyone is friendly and easy to talk to.
Great service. Work was done in a timely manner.
Great service all the time!
They have always been fair and honest.
My expectations were exceeded.
The customer service was top notch and the techs were very informative.
Everyone there was super friendly, service was relatively quick, and there was a pleasant waiting area for my 3 year old.
Tim was great, service OK, parts not available at time of service. I think Wayne is trustworthy.
Always good service at a fair price.
Friendly staff and quality service at a reasonable price.
Great communication, honest quotes and great work.
Professional service, honesty, very well mannered employees and the job is completed correctly.
Service was excellent.
They were very helpful and found the lowest price part for my vehicle. They also took me in almost close to closing time and fixed the problem very quickly. They also kept me updated on the process while working on my vehicle.
I was able to get the vehicle in very quickly. The problem was diagnosed and fixed within a couple of hours. Great service.
I got good service.
I was satisfied with the service and price.
I've always been pleased with their service.
I did not receive a full estimate. I was supposed to get a call back by Friday, which was two days later. Somebody totally dropped the ball on getting back with me or following through with getting me an estimate on the diagnostics.
Good and fast service.
Fair price, good location, friendly staff.
Honesty, prices a little high but if you can trust the service you usually get what you need. Pricing is still a negative.
Timely, honest and fairly priced service.
Good service . Reasonable prices. Honest repair shop.
Customer service is great although the work on vehicles need to be inspected by a second pair of eyes for safety purposes.
Thank you Coy for your feedback. I do apologize for the inconvenience. I am glad that the issue has been resolved.
The store manager Tim will be in contact with you in regards to this.
Please feel free to contact me at firstname.lastname@example.org.
Stamps Auto Team
Very nice and we'll priced.
Thank You Tracy
Stamps Automotive Team
Great customer service. Good price. Quality work.
Thank yo Moses for taking the time to leave comments. We pride ourselves on customer service, price and quality of work.
Good customer service. Fast service.
Hello Kristin. Thank you for your response.
Great work and excellent customer service. I take my daily drivers and my collectors cars to this shop.
Thank You Greg. We enjoy working on all of your Mopar collections.
Good service and customer friendly.
Thank you John for taking the time to give us your thoughts.
Stamps Auto Team
Service was great, fixed our problem.
That is very good to hear Justin. We love to hear when we do good work.
Stamps Auto Team
Great service. Great advice. I really feel like they are looking out for your best interest, not just trying get more money.
Ben, we thank you for taking the time to review our shops overall performance. We strive to fix all concerns, as well as give our customers honest automotive service.
Stamps Auto Team
Thank You Stan.
Quality workmanship, finished on schedule, NO UP-SALES. I have four high mileage cars and I have trusted Stamps for years to keep them running.
Thanks Dan. We only recommend what you need and what is in dyer need at the time of inspection.
We will see you on your next visit sir.
I've had good service for several years.
Thank You Paul. We look forward to your next visit with us, as well as that cup of coffee.
Thank You verified customer!
I was very happy with results of the repair. Been there before and I was also happy with the work. Fast, and very honest.
Thank You Peter! Thank You for your continued business.
Stamps Auto Team
I have been to stamps auto before and they did a great job. They didn't try to upsell me on anything and told me the truth. I appreciate that. I'll go back. again.
Donavon, We are greatly appreciative for your review on our facility. At our 6 shop locations we want to be known as "the honest shop" We will let you know when your vehicle needs attention now or later.
Thank You for your business sir!
Stamps Automotive Team
They seem to do good work; they seem honest. They're not perfect, however, and I sometimes wonder how competitive their prices are. So, in general, my impression is that they do good work, but that I'm definitely paying for it. But, I could be wrong. Maybe their prices are great and I'm just getting old. :)
Thank You Troy for your review on our facility.
Our prices are competitive with our surrounding competitors. However we do offer a great warranty that we stand behind. 3 year/ 36,000 mile nation wide warranty. That is where we lose our competition in the dust.
Thank you very much for your continued services.
Kind people, service done on time when they said it should be done.
Thank you for taking the time to review us Kirk.
Your continued business is much appreciated.
Stamps Auto Team
I have been going there for years and every time I'm there, I get good customer service without them being pushy.
Thank You Pam. We appreciate your continued business.
They provide great inexpensive service.
I was dissatisfied with the result of my visit. My problem was not solved, and yet I was still charged.
Stamps Auto has contacted this customer and resolved the issues with the diagnostics done on their vehicle. We strive to fix all and customer issues with their vehicles. If we simply do not, Please contact us so that we can make the situation right with both you and your vehicle.
Stamps Auto Team
Horrible customer service. Overcharged.
Stamps Automotive has been in contact with both Angela as well as her husband to bring the vehicle back into our facility for another diagnostic check. They both agreed to do so, however we have not seen the vehicle back at any of our locations.
Our explanations of the issues and recommendations on her vehicle were explained thoroughly and she was given our diagnostic report with our findings.
Stamps Automotive is willing do another vehicle diagnostic on Angela's vehicle to identify and resolve the problem.
Stamps Automotive Team
Some put double the amount of air in all of my tires which caused me to have one replaced due to damage. I addressed the situation to Micheal and nothing was done about it.
Stamps Automotive has contacted this customer. Based on the tires load rating the tire was at it's maximum tire pressure. Based on our recommendations, as well as a Nationally trusted Tire center we use, It was both of our recommendations that all of the tires be replaced. The tires were in extremely poor condition as well almost 6 years old. Tires don't hold together very well when they become cracked and dry rotted.
I addressed the problem with Angela and we could not come to an agreement to fix her tire issue.
Stamps Team Member
Fast, honest, friendly, service. A great shop to work with!
Thank you very much Jake!
We love to hear when we are doing great for our customers.
Stamps Automotive Team
Great customer service.
The service was good, it was just an oil change but I was surprised at their pricing since they say on their coupon mailer that they beat dealership pricing because I paid a little more. Maybe this comes into play more so when you are doing more then an oil change.
Stamps has always done a great job of taking care of me and giving me competitive quotes and letting me know exactly what is wrong.
The personnel are always friendly and take the time to explain any repairs, or possible repairs. They don't pressure you into any decision, but are always honest about the urgency of any repairs.
Damage was done to the driver's door during the service.
Friendly and helpful.
Good customer service and prices.
Great service... Fast and complete.... They explain everything and don't hide charges.
They did a great job.
All the guys were friendly, easy to talk to.
Staff was very knowledgeable, kind and understanding.
They are good and honest.
They are great people to work with.
Great service and very timely.
The service that was provided, excellent
I received 2 quotes on further repair work that needed to be done. Got a 2nd opinion on one of the quotes and was pleased to find out that the fluid leak was only required the hose to be tighten, The quote at Stamps was for a $500.00+ radiator repair job. Really makes me question the accuracy / honesty of the process. I've used Stamps quite a bit and up to this this time I've been pleased. Not sure that I'll return for anything other than a oil change.
The staff is excellent. Very honest. Best mechanics around.
They are good.
We have sent MANY customers to the store over the years (and recently) having always been happy in the past. However, our last visit and that of a friend was not positive. The gentleman working the counter Michael (not Mike) conducts himself like a salesman and nothing else. Mike was always thorough about discussing the issue with your vehicle and would recommend other maintenance but was NEVER pushy. He would let you know why it was needed and if it could be put off for another visit. Michael focuses only on up selling maintenance work even when you are already having expensive work done on your vehicle that trip. He acts as though it is work that needs to be done immediately or there will be damage to your car. Then when you try to discuss what is currently wrong with your car, he doesn't seem to even know about it and always has to disappear to ask the mechanic and still can't explain. Our friend on their last visit finally had to demand the mechanic come out to speak to her because Michael was of no help.
Fast service and fair price.
They are quick, efficient and reliable.
Not as friendly as previous ownership.
It was a pricey for brakes and pads.
Very friendly staff and efficient.
They were very friendly.
Had my radiator replaced and they didn't recharge my a/c properly after disconnecting it. Then denied having any responsibility.