Stamps Auto - Queen Creek

tim@stampsauto.com
✓ RepairPal Certified
18705 E Business Park Dr
Queen Creek, AZ 85142 USA
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CLOSED NOW
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8:00am to 3:00pm
CLOSED NOW
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8:00am to 5:30pm
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8:00am to 3:00pm
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8:00am to 5:30pm
Su
Closed
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8:00am to 5:30pm
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8:00am to 5:30pm
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8:00am to 5:30pm
Call now:
(480) 405-3730
152 Verified Reviews

Auto Repair Experience

  • Michael Reed, Manager
  • Established 2012
  • 3 Auto Repair Mechanics on Staff
  • 61 Years of Car Repair Experience
Scorecard

The Queen Creek location of Stamps Automotive has been serving the local community since 2012. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing quality automotive repair coupled with the good customer service. Our review of this shop revealed they are achieving this goal. This location features a team of automotive professionals committed to ongoing training and staying current on the latest technology. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.

Details

Auto Repair Experience

  • Michael Reed, Manager
  • Established 2012
  • 3 Auto Repair Mechanics on Staff
  • 61 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair

Amenities

  • Coffee
  • Early Bird Dropoff
  • Financing
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Service Guarantee
  • Wireless Internet

Affiliations

  • NAPA

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

Make Stamps Auto your East Valley auto repair shop with 4 convenient locations in the Gilbert, San Tan Valley, and Queen Creek areas. Come visit us for all your automotive service, maintenance, and repair needs. All of our East Valley auto repair shops offer fast and reliable service to keep you up and running and save you time!

Are you tired of paying the dealership and arm and leg to get even basic repairs done, but you want an expert mechanic that knows your car inside and out? Save against high dealer costs with our competitive pricing! At Stamps Auto, our business is built on our reputation. As a certified NAPA AutoCare Center, our fast and reliable service keeps our customers coming back. Visit today and we’ll treat you like a part of our family.
Keep up to date by following us on Facebook (https://www.facebook.com/stampsautoaz) and Twitter (https://www.twitter.com/stampsautoaz)

Reviews

Overall Rating

152 Verified Reviews

Customer Reviews

by - Verified Customer August 22, 2016

Quick, prompt, professional, and follow up with customers is great.

Reply from Stamps Auto - Queen Creek – by JanAtStamps September 29, 2016

Paula, thank you for taking the time to give us those comments. We're so glad you had a good experience at Stamps Auto!

by - Verified Customer August 12, 2016

This shop makes me feel like I'm more than just a customer.

Reply from Stamps Auto - Queen Creek – by JanAtStamps September 29, 2016

Zack, what a wonderful comment .... makes us proud! We feel like our customers are our family, and we're glad you feel that way, too. Thank you.

by - Verified Customer August 12, 2016

Honesty and integrity.

Reply from Stamps Auto - Queen Creek – by JanAtStamps September 29, 2016

Hi Peg. Did you know our tagline is, "We fix cars one honest repair at a time?" We really appreciate you recognizing our honesty and integrity. Thank you so much!

by - Verified Customer August 06, 2016

Professional, fixed the problem at a reasonable price. On time!

by August 05, 2016

I've been taking my vehicle to this shop for several years and they have always been very informative and done a good job for me.

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by - Verified Customer August 03, 2016

They always get my vehicles in & out quickly. Always a fair price and good work.

by August 02, 2016

Great work and friendly staff!

by - Verified Customer August 02, 2016

I felt that I was treated with honesty and fairness. Trust is huge in this business and I was given many reasons to feel this shop can be trusted to do right by its costumers.

by - Verified Customer August 02, 2016

Satisfactory.

by August 01, 2016

Very helpful. Told me my vehicle did not need work instead of selling me service I did not need.

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by - Verified Customer July 30, 2016

A bit pricey.

by - Verified Customer July 25, 2016

Stamps is very customer friendly. They are professional and great to work with.

by - Verified Customer July 23, 2016

Great customer service.

by - Verified Customer July 23, 2016

I have been going to Stamps for years and they have been very honest and upfront about estimates and services needed.

by - Verified Customer July 23, 2016

Quick, simple and efficient. Loved that I could drop my car off late at night.

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by - Verified Customer July 22, 2016

The guys are awesome.

by - Verified Customer July 22, 2016

Stamps thoroughly looked into my problem and kept working on it until it was fixed.

by - Verified Customer July 20, 2016

fixed what was wrong. on time and complete.

by - Verified Customer July 19, 2016

Awesome, attentive service from start to finish.

by - Verified Customer July 15, 2016

They did a full inspection and let us know what needed to be done on our vehicle but didn't insist any thing needed to be done ASAP and to get it done at our own convenience.

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by - Verified Customer July 14, 2016

I've never been disappointed largely due to the service I always get from Mike and now Tim. Terrific place to do business with.

by - Verified Customer July 11, 2016

Very helpful and fair

by - Verified Customer July 08, 2016

Great, friendly service.

by July 07, 2016

Good service. Left for a few days for a holiday to have my water pump/belt replaced. Needed to go back for belt adjustment. Recommended my mother on the same day because the other shop didn't know what was the issue and assumed it was the battery. Got her taken care of on that day.

by - Verified Customer June 25, 2016

Problem solved at reasonable price, fast service

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by - Verified Customer June 25, 2016

Stamps did what they said they would do and did a pretty good job.

by June 24, 2016

Very friendly and quick. Competitively priced.

by - Verified Customer June 23, 2016

Very friendly and helpful. Took care of issue with the car.

by - Verified Customer June 22, 2016

I can't say enough good things about them. We relocated to the area 3 years ago and have had a ridiculous time trying to find a shop we felt like would give us straight information about the company condition of our vehicles. I found Stamps after I went searching for a 2nd opinion and I have been so pleased with them. I will only take our vehicles there.

by - Verified Customer June 21, 2016

Reliable friendly service

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by - Verified Customer June 18, 2016

I have used Stamps Auto for a few years now. I would not recommend anyone else other than them. Their staff is very courteous and professional. I would like to thank the manager Tim at this location, as he is very professional and courteous. We have several family members that bring their cars there because of his service.
Thank you Stamps Auto.

by - Verified Customer June 16, 2016

Counter help is awesome as usual. But my wife stopped in the day after the truck had been dropped off and saw it parked in same location as where I had parked it the day previous. She went in and asked about it. They were a bit surprised that it was still there. But they got right on it after that. Work was completed fine

by - Verified Customer June 15, 2016

The guys here are nice and they let me know what I needed do

by - Verified Customer June 15, 2016

We take our daughter's 2003 Honda Element to them for regular oil changes and regular maintenance. They do a good job and we trust them to keep our daughter's car safe and running great.

by - Verified Customer June 15, 2016

JJ was very professional and helped resolve a part issue with my car

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by - Verified Customer June 14, 2016

Work was done as promised and at the price quoted.

by June 13, 2016

Service completed as expected at a reasonable price.

by - Verified Customer June 10, 2016

Great customer service every time.

by - Verified Customer June 10, 2016

good knowledge of services and courteous

by - Verified Customer May 18, 2016

The prices are very high.

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by - Verified Customer May 13, 2016

Good repair, fair price. I asked for OEM grade parts and they said they got them for me.

by - Verified Customer May 13, 2016

They were honest.

by - Verified Customer May 12, 2016

Good.

by - Verified Customer May 11, 2016

Always great service and fair prices. Let's face it nothing is cheap except poor workmanship. You can expect great service at fair prices and to get your vehicle back in a timely manner.

by May 10, 2016

I went to the shop for an oil change, did not expect to walk out of there with a $300+ bill. On my way to work that Friday the engine light came on. Being a woman, alone on the road, of course I panicked. I had complained to Tim the same day I had the car in the shop that it was idling way too high and that the brakes made a strange noise. I guess the idle problem was a precursor for the engine light to come on. I got the car back to the shop and they found the problem (theirs).

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by - Verified Customer May 07, 2016

Fast service without appointment, looked at an additional problem at no additional cost.

by - Verified Customer May 06, 2016

I've been there a number of time for both service and repairs. Always had good experience with them. I went in with a minor issue recently and they fixed it free of charge! I will be continuing to use their services.

by - Verified Customer May 06, 2016

Great service and fast.

by - Verified Customer May 04, 2016

Always helpful and considerate.

by - Verified Customer April 23, 2016

They provide good service.

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by - Verified Customer April 22, 2016

They are efficient and friendly.

by - Verified Customer April 20, 2016

environment is off

by - Verified Customer April 19, 2016

Very efficient, knowledgeable, and friendly service.

by - Verified Customer April 16, 2016

I felt that customer care was the utmost priority. A repair place is in business to make money, I'm ok with that. The best customer care needs to go along with charging good fees, Stamps Auto came through with that.

by - Verified Customer April 16, 2016

Good customer service. Some recommended services that were not required on the car. An oil change when the oil has just been changed for an example.

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by - Verified Customer April 15, 2016

Their customer service is by far superb. They always make sure that I understand the repairs that need to happen and why. As well as they show me. Either on my car or their computer service. They will also go above and beyond to make sure that my financial situation is take into account. And will likely prioritize the repairs that need to be made.

by - Verified Customer April 14, 2016

Excellent, friendly service.

by - Verified Customer April 13, 2016

Great customer service.

by - Verified Customer April 11, 2016

Great customer service, awesome mechanic.

by - Verified Customer April 05, 2016

Great service and they kept me informed.

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by - Verified Customer April 05, 2016

Great service.

by - Verified Customer April 04, 2016

Always friendly and they work with you.

by April 02, 2016

The Manager Tim is very customer oriented. He wants to make sure everything is done right and wants to do it in a timely manor.

by - Verified Customer April 02, 2016

The store manager is excellent the service is accurate and fast.

by - Verified Customer April 01, 2016

They are knowledgeable & friendly folks.

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by - Verified Customer March 07, 2016

Good service and people.

by - Verified Customer March 02, 2016

I have used them on a couple of occasions and they are great.

by - Verified Customer March 02, 2016

They don't call back when they say they will, 3 different times. Missing item from inside car. Missed some items, lack of attention to detail.

by - Verified Customer February 24, 2016

Great service. Very well could have replaced my entire exhaust system. Simply fixed the problem. Love these guys.

by - Verified Customer February 20, 2016

Swift, honest answers.

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by - Verified Customer February 20, 2016

Confidence in this shop is low.

by - Verified Customer February 19, 2016

Everyone is friendly and easy to talk to.

by - Verified Customer February 19, 2016

Great service at a good price.

by - Verified Customer January 30, 2016

They have always been fair and honest.

by - Verified Customer January 30, 2016

Great service. Work was done in a timely manner.

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by - Verified Customer January 30, 2016

Great service all the time!

by - Verified Customer January 29, 2016

The customer service was top notch and the techs were very informative.

by - Verified Customer January 29, 2016

Everyone there was super friendly, service was relatively quick, and there was a pleasant waiting area for my 3 year old.

by January 29, 2016

My expectations were exceeded.

by - Verified Customer January 26, 2016

Tim was great, service OK, parts not available at time of service. I think Wayne is trustworthy.

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by - Verified Customer January 25, 2016

Always good service at a fair price.

by - Verified Customer January 25, 2016

Good service.

by - Verified Customer January 15, 2016

Friendly staff and quality service at a reasonable price.

by - Verified Customer January 08, 2016

Great communication, honest quotes and great work.

by - Verified Customer January 08, 2016

Professional service, honesty, very well mannered employees and the job is completed correctly.

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by - Verified Customer November 06, 2015

Service was excellent.

by - Verified Customer November 06, 2015

They were very helpful and found the lowest price part for my vehicle. They also took me in almost close to closing time and fixed the problem very quickly. They also kept me updated on the process while working on my vehicle.

by - Verified Customer October 22, 2015

I was able to get the vehicle in very quickly. The problem was diagnosed and fixed within a couple of hours. Great service.

by October 20, 2015

I got good service.

by - Verified Customer October 15, 2015

I was satisfied with the service and price.

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by - Verified Customer October 14, 2015

I've always been pleased with their service.

by - Verified Customer October 07, 2015

I did not receive a full estimate. I was supposed to get a call back by Friday, which was two days later. Somebody totally dropped the ball on getting back with me or following through with getting me an estimate on the diagnostics.

by October 03, 2015

Good and fast service.

by - Verified Customer October 03, 2015

Fair price, good location, friendly staff.

by - Verified Customer October 01, 2015

Good service.

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by - Verified Customer September 29, 2015

Honesty, prices a little high but if you can trust the service you usually get what you need. Pricing is still a negative.

by - Verified Customer September 26, 2015

Timely, honest and fairly priced service.

by - Verified Customer September 25, 2015

Good service . Reasonable prices. Honest repair shop.

by - Verified Customer September 21, 2015

Customer service is great although the work on vehicles need to be inspected by a second pair of eyes for safety purposes.

Reply from Stamps Auto - Queen Creek – by StampsAuto November 13, 2015

Thank you Coy for your feedback. I do apologize for the inconvenience. I am glad that the issue has been resolved.
The store manager Tim will be in contact with you in regards to this.
Please feel free to contact me at michael@stampsauto.com.
Stamps Auto Team

by - Verified Customer September 19, 2015

Very nice and we'll priced.

Reply from Stamps Auto - Queen Creek – by StampsAuto November 13, 2015

Thank You Tracy
Stamps Automotive Team

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by - Verified Customer September 09, 2015

Great customer service. Good price. Quality work.

Reply from Stamps Auto - Queen Creek – by StampsAuto November 13, 2015

Thank yo Moses for taking the time to leave comments. We pride ourselves on customer service, price and quality of work.
Stamps Automotive

by - Verified Customer August 11, 2015

Good customer service. Fast service.

Reply from Stamps Auto - Queen Creek – by StampsAuto November 13, 2015

Hello Kristin. Thank you for your response.
Stamps Auto

by - Verified Customer August 07, 2015

Great work and excellent customer service. I take my daily drivers and my collectors cars to this shop.

Reply from Stamps Auto - Queen Creek – by StampsAuto November 11, 2015

Thank You Greg. We enjoy working on all of your Mopar collections.
Stamps Automotive

by - Verified Customer July 27, 2015

Good service and customer friendly.

Reply from Stamps Auto - Queen Creek – by StampsAuto November 11, 2015

Thank you John for taking the time to give us your thoughts.
Stamps Auto Team

by - Verified Customer July 06, 2015

Service was great, fixed our problem.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 13, 2015

That is very good to hear Justin. We love to hear when we do good work.
Thank You
Stamps Auto Team

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by - Verified Customer July 03, 2015

Great service. Great advice. I really feel like they are looking out for your best interest, not just trying get more money.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Ben, we thank you for taking the time to review our shops overall performance. We strive to fix all concerns, as well as give our customers honest automotive service.
Thank You
Stamps Auto Team

by - Verified Customer July 02, 2015

Friendly staff.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 13, 2015

Thank You Stan.

by - Verified Customer June 26, 2015

Quality workmanship, finished on schedule, NO UP-SALES. I have four high mileage cars and I have trusted Stamps for years to keep them running.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Thanks Dan. We only recommend what you need and what is in dyer need at the time of inspection.
We will see you on your next visit sir.
Thank You.
Stamps Team

by - Verified Customer June 20, 2015

I've had good service for several years.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Thank You Paul. We look forward to your next visit with us, as well as that cup of coffee.
Thank Paul.
Stamps Team

by June 19, 2015

Good service.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 13, 2015

Thank You verified customer!
Stamps Team

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by - Verified Customer June 13, 2015

I was very happy with results of the repair. Been there before and I was also happy with the work. Fast, and very honest.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Thank You Peter! Thank You for your continued business.
Stamps Auto Team

by - Verified Customer June 13, 2015

I have been to stamps auto before and they did a great job. They didn't try to upsell me on anything and told me the truth. I appreciate that. I'll go back. again.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Donavon, We are greatly appreciative for your review on our facility. At our 6 shop locations we want to be known as "the honest shop" We will let you know when your vehicle needs attention now or later.
Thank You for your business sir!
Stamps Automotive Team

by - Verified Customer June 12, 2015

They seem to do good work; they seem honest. They're not perfect, however, and I sometimes wonder how competitive their prices are. So, in general, my impression is that they do good work, but that I'm definitely paying for it. But, I could be wrong. Maybe their prices are great and I'm just getting old. :)

Reply from Stamps Auto - Queen Creek – by StampsAuto August 13, 2015

Thank You Troy for your review on our facility.
Our prices are competitive with our surrounding competitors. However we do offer a great warranty that we stand behind. 3 year/ 36,000 mile nation wide warranty. That is where we lose our competition in the dust.
Thank you very much for your continued services.
Stamps Team

by - Verified Customer June 06, 2015

Kind people, service done on time when they said it should be done.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Thank you for taking the time to review us Kirk.
Your continued business is much appreciated.
Stamps Auto Team

by - Verified Customer June 03, 2015

I have been going there for years and every time I'm there, I get good customer service without them being pushy.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Thank You Pam. We appreciate your continued business.
Stamps Team

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by - Verified Customer June 02, 2015

They provide great inexpensive service.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Thank Tim!!

by - Verified Customer May 30, 2015

I was dissatisfied with the result of my visit. My problem was not solved, and yet I was still charged.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Stamps Auto has contacted this customer and resolved the issues with the diagnostics done on their vehicle. We strive to fix all and customer issues with their vehicles. If we simply do not, Please contact us so that we can make the situation right with both you and your vehicle.
Stamps Auto Team

by - Verified Customer April 13, 2015

Horrible customer service. Overcharged.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 13, 2015

Stamps Automotive has been in contact with both Angela as well as her husband to bring the vehicle back into our facility for another diagnostic check. They both agreed to do so, however we have not seen the vehicle back at any of our locations.
Our explanations of the issues and recommendations on her vehicle were explained thoroughly and she was given our diagnostic report with our findings.
Stamps Automotive is willing do another vehicle diagnostic on Angela's vehicle to identify and resolve the problem.
Stamps Automotive Team

by - Verified Customer March 07, 2015

Some put double the amount of air in all of my tires which caused me to have one replaced due to damage. I addressed the situation to Micheal and nothing was done about it.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Stamps Automotive has contacted this customer. Based on the tires load rating the tire was at it's maximum tire pressure. Based on our recommendations, as well as a Nationally trusted Tire center we use, It was both of our recommendations that all of the tires be replaced. The tires were in extremely poor condition as well almost 6 years old. Tires don't hold together very well when they become cracked and dry rotted.
I addressed the problem with Angela and we could not come to an agreement to fix her tire issue.

Michael Reed
General Manager
Stamps Team Member

by - Verified Customer January 30, 2015

Fast, honest, friendly, service. A great shop to work with!

Reply from Stamps Auto - Queen Creek – by StampsAuto August 13, 2015

Thank you very much Jake!
We love to hear when we are doing great for our customers.
Stamps Automotive Team

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by - Verified Customer December 02, 2014

Great customer service.

by December 02, 2014

The service was good, it was just an oil change but I was surprised at their pricing since they say on their coupon mailer that they beat dealership pricing because I paid a little more. Maybe this comes into play more so when you are doing more then an oil change.

by - Verified Customer November 29, 2014

Stamps has always done a great job of taking care of me and giving me competitive quotes and letting me know exactly what is wrong.

by - Verified Customer November 28, 2014

The personnel are always friendly and take the time to explain any repairs, or possible repairs. They don't pressure you into any decision, but are always honest about the urgency of any repairs.

by November 26, 2014

Damage was done to the driver's door during the service.

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by - Verified Customer November 24, 2014

Good customer service and prices.

by November 24, 2014

Friendly and helpful.

by - Verified Customer November 21, 2014

Great service... Fast and complete.... They explain everything and don't hide charges.

by November 20, 2014

They did a great job.

by - Verified Customer November 15, 2014

All the guys were friendly, easy to talk to.

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by - Verified Customer November 14, 2014

Staff was very knowledgeable, kind and understanding.

by - Verified Customer November 14, 2014

Great people.

by - Verified Customer November 14, 2014

They are good and honest.

by - Verified Customer November 08, 2014

They are great people to work with.

by - Verified Customer November 08, 2014

Great service and very timely.

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by - Verified Customer November 05, 2014

The service that was provided, excellent

by - Verified Customer October 15, 2014

I received 2 quotes on further repair work that needed to be done. Got a 2nd opinion on one of the quotes and was pleased to find out that the fluid leak was only required the hose to be tighten, The quote at Stamps was for a $500.00+ radiator repair job. Really makes me question the accuracy / honesty of the process. I've used Stamps quite a bit and up to this this time I've been pleased. Not sure that I'll return for anything other than a oil change.

by - Verified Customer October 09, 2014

The staff is excellent. Very honest. Best mechanics around.

by - Verified Customer August 27, 2014

They are good.

by - Verified Customer August 08, 2014

Good service.

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by August 05, 2014

We have sent MANY customers to the store over the years (and recently) having always been happy in the past. However, our last visit and that of a friend was not positive. The gentleman working the counter Michael (not Mike) conducts himself like a salesman and nothing else. Mike was always thorough about discussing the issue with your vehicle and would recommend other maintenance but was NEVER pushy. He would let you know why it was needed and if it could be put off for another visit. Michael focuses only on up selling maintenance work even when you are already having expensive work done on your vehicle that trip. He acts as though it is work that needs to be done immediately or there will be damage to your car. Then when you try to discuss what is currently wrong with your car, he doesn't seem to even know about it and always has to disappear to ask the mechanic and still can't explain. Our friend on their last visit finally had to demand the mechanic come out to speak to her because Michael was of no help.

by July 17, 2014

Bad service,

by - Verified Customer July 10, 2014

Fast service and fair price.

by - Verified Customer June 30, 2014

They are quick, efficient and reliable.

by June 23, 2014

Not as friendly as previous ownership.

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by - Verified Customer June 03, 2014

It was a pricey for brakes and pads.

by May 31, 2014

Very friendly staff and efficient.

by May 29, 2014

They were very friendly.

by - Verified Customer April 19, 2014

Had my radiator replaced and they didn't recharge my a/c properly after disconnecting it. Then denied having any responsibility.

3 verified customers did not leave comments but provided these ratings:
by 1 verified reviewer
by Aaron
by James
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