Stamps Auto - Queen Creek

tim@stampsauto.com
✓ RepairPal Certified
18705 E Business Park Dr
Queen Creek, AZ 85034 USA
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CLOSED NOW
Th
8:00am to 5:30pm
CLOSED NOW
Su
Closed
Th
8:00am to 5:30pm
M
8:00am to 5:30pm
F
8:00am to 5:30pm
T
8:00am to 5:30pm
S
8:00am to 3:00pm
W
8:00am to 5:30pm
Call now:
(480) 405-3730

Auto Repair Experience

  • Michael Reed, Manager
  • Established 2012
  • 3 Auto Repair Mechanics on Staff
  • 61 Years of Car Repair Experience
Scorecard

The Queen Creek location of Stamps Automotive has been serving the local community since 2012. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing quality automotive repair coupled with the good customer service. Our review of this shop revealed they are achieving this goal. This location features a team of automotive professionals committed to ongoing training and staying current on the latest technology. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.

Details

Auto Repair Experience

  • Michael Reed, Manager
  • Established 2012
  • 3 Auto Repair Mechanics on Staff
  • 61 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair

Amenities

  • Coffee
  • Early Bird Dropoff
  • Financing
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Service Guarantee
  • Wireless Internet

Affiliations

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

Stamps Auto is now faster and more convenient with 4 automotive shop locations in the Gilbert, San Tan Valley, and Queen Creek areas. Come visit us for all your automotive service, maintenance, and repair needs. All of our East Valley auto repair shops offer fast and reliable service to keep you up and running and save you time!

Are you tired of paying the dealership and arm and leg to get even basic repairs done, but you want an expert mechanic that knows your car inside and out? Save against high dealer costs with our competitive pricing! At Stamps Auto, our business is built on our reputation. As a certified NAPA AutoCare Center, our fast and reliable service keeps our customers coming back. Visit today and we’ll treat you like a part of our family.
Keep up to date by following us on Facebook (https://www.facebook.com/stampsautoaz) and Twitter (https://www.twitter.com/stampsautoaz)

Website

Reviews
Map
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Overall Rating

102 Verified Reviews

Customer Reviews

by Verified Customer April 23, 2016

They provide good service.

by Verified Customer April 22, 2016

They are efficient and friendly.

by Verified Customer April 19, 2016

Very efficient, knowledgeable, and friendly service.

by Verified Customer April 16, 2016

I felt that customer care was the utmost priority. A repair place is in business to make money, I'm ok with that. The best customer care needs to go along with charging good fees, Stamps Auto came through with that.

by Verified Customer April 16, 2016

Good customer service. Some recommended services that were not required on the car. An oil change when the oil has just been changed for an example.

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by Verified Customer April 15, 2016

Their customer service is by far superb. They always make sure that I understand the repairs that need to happen and why. As well as they show me. Either on my car or their computer service. They will also go above and beyond to make sure that my financial situation is take into account. And will likely prioritize the repairs that need to be made.

by Verified Customer April 14, 2016

Excellent, friendly service.

by Verified Customer April 13, 2016

Great customer service.

by Verified Customer April 11, 2016

Great customer service, awesome mechanic.

by Verified Customer April 05, 2016

Great service and they kept me informed.

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by Verified Customer April 05, 2016

Great service.

by Verified Customer April 04, 2016

Always friendly and they work with you.

by April 02, 2016

The Manager Tim is very customer oriented. He wants to make sure everything is done right and wants to do it in a timely manor.

by Verified Customer April 02, 2016

The store manager is excellent the service is accurate and fast.

by Verified Customer April 01, 2016

They are knowledgeable & friendly folks.

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by Verified Customer March 07, 2016

Good service and people.

by Verified Customer March 02, 2016

I have used them on a couple of occasions and they are great.

by Verified Customer March 02, 2016

They don't call back when they say they will, 3 different times. Missing item from inside car. Missed some items, lack of attention to detail.

by Verified Customer February 24, 2016

Great service. Very well could have replaced my entire exhaust system. Simply fixed the problem. Love these guys.

by Verified Customer February 20, 2016

Swift, honest answers.

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by Verified Customer February 20, 2016

Confidence in this shop is low.

by Verified Customer February 19, 2016

Everyone is friendly and easy to talk to.

by Verified Customer February 19, 2016

Great service at a good price.

by Verified Customer January 30, 2016

They have always been fair and honest.

by Verified Customer January 30, 2016

Great service. Work was done in a timely manner.

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by Verified Customer January 30, 2016

Great service all the time!

by Verified Customer January 29, 2016

The customer service was top notch and the techs were very informative.

by Verified Customer January 29, 2016

Everyone there was super friendly, service was relatively quick, and there was a pleasant waiting area for my 3 year old.

by January 29, 2016

My expectations were exceeded.

by Verified Customer January 26, 2016

Tim was great, service OK, parts not available at time of service. I think Wayne is trustworthy.

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by Verified Customer January 25, 2016

Always good service at a fair price.

by Verified Customer January 25, 2016

Good service.

by Verified Customer January 15, 2016

Friendly staff and quality service at a reasonable price.

by Verified Customer January 08, 2016

Great communication, honest quotes and great work.

by Verified Customer January 08, 2016

Professional service, honesty, very well mannered employees and the job is completed correctly.

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by Verified Customer November 06, 2015

Service was excellent.

by Verified Customer November 06, 2015

They were very helpful and found the lowest price part for my vehicle. They also took me in almost close to closing time and fixed the problem very quickly. They also kept me updated on the process while working on my vehicle.

by Verified Customer October 22, 2015

I was able to get the vehicle in very quickly. The problem was diagnosed and fixed within a couple of hours. Great service.

by October 20, 2015

I got good service.

by Verified Customer October 15, 2015

I was satisfied with the service and price.

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by Verified Customer October 14, 2015

I've always been pleased with their service.

by Verified Customer October 07, 2015

I did not receive a full estimate. I was supposed to get a call back by Friday, which was two days later. Somebody totally dropped the ball on getting back with me or following through with getting me an estimate on the diagnostics.

by October 03, 2015

Good and fast service.

by Verified Customer October 03, 2015

Fair price, good location, friendly staff.

by Verified Customer October 01, 2015

Good service.

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by Verified Customer September 29, 2015

Honesty, prices a little high but if you can trust the service you usually get what you need. Pricing is still a negative.

by Verified Customer September 26, 2015

Timely, honest and fairly priced service.

by Verified Customer September 25, 2015

Good service . Reasonable prices. Honest repair shop.

by Verified Customer September 21, 2015

Customer service is great although the work on vehicles need to be inspected by a second pair of eyes for safety purposes.

Reply from Stamps Auto - Queen Creek – by StampsAuto November 13, 2015

Thank you Coy for your feedback. I do apologize for the inconvenience. I am glad that the issue has been resolved.
The store manager Tim will be in contact with you in regards to this.
Please feel free to contact me at michael@stampsauto.com.
Stamps Auto Team

by Verified Customer September 19, 2015

Very nice and we'll priced.

Reply from Stamps Auto - Queen Creek – by StampsAuto November 13, 2015

Thank You Tracy
Stamps Automotive Team

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by Verified Customer September 09, 2015

Great customer service. Good price. Quality work.

Reply from Stamps Auto - Queen Creek – by StampsAuto November 13, 2015

Thank yo Moses for taking the time to leave comments. We pride ourselves on customer service, price and quality of work.
Stamps Automotive

by Verified Customer August 11, 2015

Good customer service. Fast service.

Reply from Stamps Auto - Queen Creek – by StampsAuto November 13, 2015

Hello Kristin. Thank you for your response.
Stamps Auto

by Verified Customer August 07, 2015

Great work and excellent customer service. I take my daily drivers and my collectors cars to this shop.

Reply from Stamps Auto - Queen Creek – by StampsAuto November 11, 2015

Thank You Greg. We enjoy working on all of your Mopar collections.
Stamps Automotive

by Verified Customer July 27, 2015

Good service and customer friendly.

Reply from Stamps Auto - Queen Creek – by StampsAuto November 11, 2015

Thank you John for taking the time to give us your thoughts.
Stamps Auto Team

by Verified Customer July 06, 2015

Service was great, fixed our problem.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 13, 2015

That is very good to hear Justin. We love to hear when we do good work.
Thank You
Stamps Auto Team

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by Verified Customer July 03, 2015

Great service. Great advice. I really feel like they are looking out for your best interest, not just trying get more money.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Ben, we thank you for taking the time to review our shops overall performance. We strive to fix all concerns, as well as give our customers honest automotive service.
Thank You
Stamps Auto Team

by Verified Customer July 02, 2015

Friendly staff.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 13, 2015

Thank You Stan.

by Verified Customer June 26, 2015

Quality workmanship, finished on schedule, NO UP-SALES. I have four high mileage cars and I have trusted Stamps for years to keep them running.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Thanks Dan. We only recommend what you need and what is in dyer need at the time of inspection.
We will see you on your next visit sir.
Thank You.
Stamps Team

by Verified Customer June 20, 2015

I've had good service for several years.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Thank You Paul. We look forward to your next visit with us, as well as that cup of coffee.
Thank Paul.
Stamps Team

by June 19, 2015

Good service.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 13, 2015

Thank You verified customer!
Stamps Team

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by Verified Customer June 13, 2015

I was very happy with results of the repair. Been there before and I was also happy with the work. Fast, and very honest.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Thank You Peter! Thank You for your continued business.
Stamps Auto Team

by Verified Customer June 13, 2015

I have been to stamps auto before and they did a great job. They didn't try to upsell me on anything and told me the truth. I appreciate that. I'll go back. again.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Donavon, We are greatly appreciative for your review on our facility. At our 6 shop locations we want to be known as "the honest shop" We will let you know when your vehicle needs attention now or later.
Thank You for your business sir!
Stamps Automotive Team

by Verified Customer June 12, 2015

They seem to do good work; they seem honest. They're not perfect, however, and I sometimes wonder how competitive their prices are. So, in general, my impression is that they do good work, but that I'm definitely paying for it. But, I could be wrong. Maybe their prices are great and I'm just getting old. :)

Reply from Stamps Auto - Queen Creek – by StampsAuto August 13, 2015

Thank You Troy for your review on our facility.
Our prices are competitive with our surrounding competitors. However we do offer a great warranty that we stand behind. 3 year/ 36,000 mile nation wide warranty. That is where we lose our competition in the dust.
Thank you very much for your continued services.
Stamps Team

by Verified Customer June 06, 2015

Kind people, service done on time when they said it should be done.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Thank you for taking the time to review us Kirk.
Your continued business is much appreciated.
Stamps Auto Team

by Verified Customer June 03, 2015

I have been going there for years and every time I'm there, I get good customer service without them being pushy.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Thank You Pam. We appreciate your continued business.
Stamps Team

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by Verified Customer June 02, 2015

They provide great inexpensive service.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Thank Tim!!

by Verified Customer May 30, 2015

I was dissatisfied with the result of my visit. My problem was not solved, and yet I was still charged.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Stamps Auto has contacted this customer and resolved the issues with the diagnostics done on their vehicle. We strive to fix all and customer issues with their vehicles. If we simply do not, Please contact us so that we can make the situation right with both you and your vehicle.
Stamps Auto Team

by Verified Customer April 13, 2015

Horrible customer service. Overcharged.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 13, 2015

Stamps Automotive has been in contact with both Angela as well as her husband to bring the vehicle back into our facility for another diagnostic check. They both agreed to do so, however we have not seen the vehicle back at any of our locations.
Our explanations of the issues and recommendations on her vehicle were explained thoroughly and she was given our diagnostic report with our findings.
Stamps Automotive is willing do another vehicle diagnostic on Angela's vehicle to identify and resolve the problem.
Stamps Automotive Team

by Verified Customer March 07, 2015

Some put double the amount of air in all of my tires which caused me to have one replaced due to damage. I addressed the situation to Micheal and nothing was done about it.

Reply from Stamps Auto - Queen Creek – by StampsAuto August 14, 2015

Stamps Automotive has contacted this customer. Based on the tires load rating the tire was at it's maximum tire pressure. Based on our recommendations, as well as a Nationally trusted Tire center we use, It was both of our recommendations that all of the tires be replaced. The tires were in extremely poor condition as well almost 6 years old. Tires don't hold together very well when they become cracked and dry rotted.
I addressed the problem with Angela and we could not come to an agreement to fix her tire issue.

Michael Reed
General Manager
Stamps Team Member

by Verified Customer January 30, 2015

Fast, honest, friendly, service. A great shop to work with!

Reply from Stamps Auto - Queen Creek – by StampsAuto August 13, 2015

Thank you very much Jake!
We love to hear when we are doing great for our customers.
Stamps Automotive Team

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by Verified Customer December 02, 2014

Great customer service.

by December 02, 2014

The service was good, it was just an oil change but I was surprised at their pricing since they say on their coupon mailer that they beat dealership pricing because I paid a little more. Maybe this comes into play more so when you are doing more then an oil change.

by Verified Customer November 29, 2014

Stamps has always done a great job of taking care of me and giving me competitive quotes and letting me know exactly what is wrong.

by Verified Customer November 28, 2014

The personnel are always friendly and take the time to explain any repairs, or possible repairs. They don't pressure you into any decision, but are always honest about the urgency of any repairs.

by November 26, 2014

Damage was done to the driver's door during the service.

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by Verified Customer November 24, 2014

Good customer service and prices.

by November 24, 2014

Friendly and helpful.

by Verified Customer November 21, 2014

Great service... Fast and complete.... They explain everything and don't hide charges.

by November 20, 2014

They did a great job.

by Verified Customer November 15, 2014

All the guys were friendly, easy to talk to.

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by Verified Customer November 14, 2014

Staff was very knowledgeable, kind and understanding.

by Verified Customer November 14, 2014

Great people.

by Verified Customer November 14, 2014

They are good and honest.

by Verified Customer November 08, 2014

They are great people to work with.

by Verified Customer November 08, 2014

Great service and very timely.

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by Verified Customer November 05, 2014

The service that was provided, excellent

by Verified Customer October 15, 2014

I received 2 quotes on further repair work that needed to be done. Got a 2nd opinion on one of the quotes and was pleased to find out that the fluid leak was only required the hose to be tighten, The quote at Stamps was for a $500.00+ radiator repair job. Really makes me question the accuracy / honesty of the process. I've used Stamps quite a bit and up to this this time I've been pleased. Not sure that I'll return for anything other than a oil change.

by Verified Customer October 09, 2014

The staff is excellent. Very honest. Best mechanics around.

by Verified Customer August 27, 2014

They are good.

by Verified Customer August 08, 2014

Good service.

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by August 05, 2014

We have sent MANY customers to the store over the years (and recently) having always been happy in the past. However, our last visit and that of a friend was not positive. The gentleman working the counter Michael (not Mike) conducts himself like a salesman and nothing else. Mike was always thorough about discussing the issue with your vehicle and would recommend other maintenance but was NEVER pushy. He would let you know why it was needed and if it could be put off for another visit. Michael focuses only on up selling maintenance work even when you are already having expensive work done on your vehicle that trip. He acts as though it is work that needs to be done immediately or there will be damage to your car. Then when you try to discuss what is currently wrong with your car, he doesn't seem to even know about it and always has to disappear to ask the mechanic and still can't explain. Our friend on their last visit finally had to demand the mechanic come out to speak to her because Michael was of no help.

by July 17, 2014

Bad service,

by Verified Customer July 10, 2014

Fast service and fair price.

by Verified Customer June 30, 2014

They are quick, efficient and reliable.

by June 23, 2014

Not as friendly as previous ownership.

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by Verified Customer June 03, 2014

It was a pricey for brakes and pads.

by May 31, 2014

Very friendly staff and efficient.

by May 29, 2014

They were very friendly.

by Verified Customer April 19, 2014

Had my radiator replaced and they didn't recharge my a/c properly after disconnecting it. Then denied having any responsibility.

3 verified customers did not leave comments but provided these ratings:
by 1 verified reviewer
by Aaron
by James
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