Stamps always does a good job with my truck.
Excellent Customer Service.
friendly environment, no non-sense up-selling.
Exit price was LESS THAN the estimated price of repair!
I was very happy with Stamps. There pricing was fair and they fixed my car and made me feel confident in the work they preformed.
Went to the Stamps Shop on Lindsay/Warner Rd. after reading many good reviews on-line. Ironically I live within 1/4 mile and pass daily and never really knew it was a vehicle repair shop! Poor signage! Can't miss the Big-O store across the street with the large sign and weekend streamers and balloons. The staff and the mechanic that worked on my vehicle were respectful and explained everything to me. I had already contacted Dodge on-line with all the issues with the engine. Stamps mechanic was knowledgeable. Happy with Stamps! To the Owner of this shop you are losing business due to Lack of Signage!!!
Great service with great price and quality work.
Did what said at a reasonable price. No complaints.
Great staff who explained process and urgent verses non urgent issues in the vehicle.
Dwayne explained all and everything about what I needed done. WIll return. Thanks
They got my car done sooner than later and gave me a discount for being new in the area. I will go there for even a major work that may need to be done.
Great people with good service however what was said was wrong with the truck was not actually wrong nor did it fix the issue.
Hello Brendon. Please email me your contact information and I will see what I can do to help with your vehicle issue.
We were in an emergency with our vehicle and they were able to get it in last minute and help us take care of the issue with it in very timely manner.
Will use this shop again.
Outstanding experience bringing the car in for am oil change. Always skeptical because often times as a woman I have been given a laundry list of 'necessary' repairs when I take my car in places. Not this time! Thank you for treating me honestly and not trying to take advantage.
They did an excellent job!
Dwayne did a great job recommending what was needed and not. Jerome did an excellent job repairing.
Work was done when promised and to my satisfaction. When I called to make an appointment I did not get an answer. Had to go online and wait till they e-mailed me the next day.
First time there. I was impressed by the professionalism and courtesy. Also impressed by the detailed web report. I found that report incredibly valuable and helpful. Both service managers I spoke with were knowledgeable and friendly. I will definitely use Stamps again in the future. Thank you! --Robert
Staff is very nice and friendly.
I brought my newer car purchased to Stamps Auto to check it over thoroughly and do oil change and front end alignment after we just installed new tires. They were very thorough and gave us a detailed report with their results. I was impressed, dealt kindly with us.
My car failed emissions test and your shop fixed it. Was treated very well!
Being a female I'm always on alert for scams. I knew exactly I needed done, I was greeted with respect, advised of the different programs you offer. I am greatly pleased with the outstanding service.
Work was done correctly and In a timely manner. Overall a good experience. I will return.
Still have an oil leak
Will continue to come back for future service.
I received their oil change with the BG engine clean and engine treat additive with the fuel injection additive. Prior to the service I was getting about 420 miles to a tank and this last tank I made it to 492. Thanks for the great service and great products.
The service was excellent!
Great job again!
I came in to get some studs replaced on the front and rear of my truck after they said it was done I did a walk around of the truck and they didn't even replace the one on the front so I came back and they said they'd fix it for free however after the said they did.
I just felt cheated probably won't come back.
Sorry Andrew this happened.
Please email me your contact information and I will schedule a time to fix this for you.
Thank you, Grace!
Best compliment! Thank you, Shawn.
Helpful, timely and good job.
Place is great have been there a couple of times now for oil change brake repair and radiator repair price has always been good and car was fixed right the first time.
Thank you, Robert. We're glad you've become a part of the Stamps family.
Just a little disappointed in the shop for informing me that I could use an air filter and serpentine belt, and when I agreed to have them do the work they told me they didn't have them and that I would have to schedule another appointment.
Dan, thank you so much for your comments. We order parts from several parts vendors as we need them. We're sorry that we didn't have the availability for an immediate appointment for you, but we're glad you were satisfied with the repair. We hope you'll be back.
The store manager's customer service was excellent.
How wonderful to hear, Charles! We appreciate Dwayne's terrific customer service, too. Thank you for your comments.
Duane is great.
We think so, too, Deanna! Thank you!
Confident that capable and honest car repair is conveniently located near me.
That's awesome, Janice! What peace of mind that must bring! We look forward to seeing you again when you need us. Take care.
Needed a diagnostic test because warning lights were coming on. Test was done promptly and I was immediately advised of the results.
Dave, we're so glad we could quickly assess what was happening and get you back on the road. Thank you for taking the time to share your experience at Stamps Automotive.
Thank you, Jeffery!
Excellent experience and helpful staff!
Thank you, Mike!
Great folks - outstanding service.
Mare, thank you for taking the time to share your experience with others. We appreciate it!
Very efficient, friendly service, and completed on time.
Thank you, Elizabeth! We look forward to seeing you again soon.
I did have to return because they did not put a piece back together properly, but the manager took care of it.
A case of poor work ethic.
We apologize that you had to return but are glad that it was easily remedied. Our employee received additional training input so that situations like this do not occur again. Thank you for your feedback.
They cannot figure out what is wrong with my car. I have to call them 3 times so they can jump and pick up my car.
Very easy. Walked in, they took care of everything in about 45 minutes.
Michaell, thank you so much for your feedback. We're glad you had a good experience at Stamps Automotive.
I was very satisfied with the diagnosis and service I received. The actual repair cost was slightly below the estimated repair cost range (which was in the same average range I found online for that type of repair). Based on that, I feel confident that I was given an honest diagnosis and fair price. I would recommend this shop.
Good, friendly service.
They treated me well.
Very professional and through. Been a customer probably 8 years
Stamps did a good job on work done. Brakes, shocks, both on front end. Communication is good.
The electric driver's side window was stuck open. They were able to fit us in and get it fixed that day. They also asked if we wanted to get an oil change and some other engine performance service. Since the oil change reminder had just started lighting up, we agreed. We were super happy they got the window fixed in one day, but I don't know if we actually got the oil change we paid for since the oil change reminder is still on. I'm reluctant to go back to the same place to ask them if they actually changed my oil or not since if they didn't, would they really admit that?
Guys have always been very helpful and honest. Brought my vehicle in to replace alternator due to Autozone diagnostic. They found that it was just the battery. Saved me a couple hundred dollars.
I have always liked Brian and was skeptical when he was no longer there. I worked with Dwayne and he was very helpful. I feel as though I'm not sold items I don't need and that the work will be done at or above dealership levels. This keeps me coming back.
Great Service, prompt attention to my car's problem. Female friendly staff...they took time to explain what was wrong with my car.
The service was good.
good, timely, no issues
Last repair was to install a battery. Technician did not connect the wires to the terminal connector right resulting in a bad connection. I was stuck in the woods and had to have my car towed 50 miles to a garage to fix it. Stamps botched an easy repair.
They provided quick and proficient repairs at a fair price. I would definitely use them again.
Work was done to my satisfaction and I trusted the workers!
Everything was good as always
The team here is always friendly, knowledgeable and professional!
Very honest, down to earth, caring and personal
Service was quick. The problem with my car couldn't be fixed. I appreciated that I was not charged for the diagnostic test.
Good service, knowledgeable folks.
Bryan always does an excellent job
We had a big repair. The staff at Stamps explained everything well and even showed me the broken part and why the repair was necessary. The car runs great now! I feel like I'm talking to my brother or uncle at Stamps.
Delivered as promised, good work, no problems, competitive pricing, knowledgeable service writing.
Brian was knowledgeable, honest and thorough.
I like the friendliness and honesty of Brian. He will make suggestions based on wear if the parts. I have been going here for 5 years and have never had to return for an incomplete job. Diagnoses the issue the first time!
Good customer service.
It was good service.
Honest service. Up front about concerns. Done in a reasonable amount of time.
Excellent customer service!
Excellent service and friendly staff.
Very professional and the service was quick.
I had my radiator split on my 1997 BMW 740il late on a Friday afternoon. I needed the car repaired before Monday so I could get to work. Most repair shops are closed on Saturdays! I called Stamps and they said they were open and they could have it replaced and repaired on Saturday! The service Manager Bryan was very polite and knowledgeable about this 19 year old car! I dropped it off right before 5:00pm and he had it ready to go on Saturday by 3:00pm. Great Service! I subsequently brought my sons Jeep in for needed repairs. They are my "Go To Place" for all my car repairs going forward.
Excellent and fast service.
Promptly done service. Excellent customer service, fair prices.
I have been treated exceptionally thus far.
I think they are over priced! not a big deal if they didn't try to pull a wire and have me come back to fix it again. When in there for one reason then my car back had two new engine codes. Trace them back and was from a pulled wire that I know it wasn't like that before.
Bryan the service manager is EXTREMELY honest. One time I brought in one of our cars because a front wheel was making a scraping noise. I told him it must be the brakes, and that he could go ahead and replace them. However, he called me later that day and said it was just a loose mud guard, which he re-attached for free. And he has always been very honest about telling me whether or not my car needs work. Plus Stamps Auto does excellent repair and service work. I would never take my cars anywhere else, and I always encourage my friends to go to Stamps. Bryan is a great asset to your company.
They fit me in on a busy Saturday.
Very dependable, honest, quality and friendly service.
They are very professional, didn't try to sell me something I didn't need.
Service was great. Brian kept us informed every step of the way. Price was in reason and compared to area average. I like the rewards program.
Price I what was quoted. Time frame was right on. Work was great.
Excellent customer service, they really only help you with what needs fixed at that time!
Always great service.
They seemed honest.
Friendly and fair service. Helpful to everyone I saw walk into the shop regardless of whether or not they were paying customers.
Service was done on time.
They are honest.
I found them very helpful and the cost, which is very important to me, seemed to be in line.
Very helpful staff.
Thank You verified Customer
Thank you Kevin!
I will absolutely recommend them.
Thank You Verified Customer!
Thank you verified Customer.
Good customer service and attentive to client needs. Not pushy.
They take the time to explain what needs to be fixed now and what can wait and they are very fair with pricing.
I am pleased with their service.
Thank You verified Customer.
Thank You Linda. I am sorry for the extra day or two for your vehicle getting back to you and your husband. Aftermarket warranty company did not authorize the payment for vehicle being released until Monday.
Thank you for taking the time to review our location.
The employee at front desk explained to me the alignment results and answered all of my questions.
Thank you Eric for your review.
At Stamps we try to explain everything in detail to ensure our customers leave our locations with some extra knowledge about how their vehicle operates.
Thank You from our Stamps Auto Team
I was referred by co worker & love the family atmosphere & service. Good honest people.
Amanda, Thank You for letting us know how our performance is doing at this location. Exactly what you stated above is our goal, "refereed by another, honest, and a family atmosphere"
Thank You for your continued business.
Stamp Auto Team
Bryan is a good service adviser. He tells it like it is and I don't feel like I'm being over sold on services I don't need or want. Also, The Technician was very professional, showed me what parts failed and keeps his workplace clean and organized. I will be bringing our other vehicles to you guys!
We are a show and tell shop if the customer would like to see what was removed or fixed on their vehicle. I thank you for taking the time to explain how our performance has been for you.
Stamps Automotive Team
Good customer service. Good explanations. Timely work.
Thank You Curtis.
Honest and wonderful customer service!
Randy, Thank You letting us know.
Honesty is apart of our hiring process. Thank you for taking the time to review us.
Thank You Doug
I like their excellent service. They took to explain my husband's fuel pump replacement to us and the reason for the cost.
Thank You Mary. Explanation in the service department is a large part of having your customers being satisfied.
Thank You for your business.
I have been very pleased with the service I received - I was told I needed maintenance on a fluid by dealer and turned out it did not need done - color was good and should be good to 100,000 miles on my car.
Honesty is a very large part to establishing a great communication. Simply put, we will tell you if your vehicle needs it now or later.
Thank You for your continued business.
Stamps Automotive Team
I came in with service recommendations from the dealer, and they evaluated the car and determined not all were required at this time.
We offer our 28 point vehicle inspection at no cost to you to ensure what was recommended by another shop is truly what your vehicle needs. If it doesn't need the service, we will let you know. Honesty.
I like their courtesy and professionalism, job well done!
Thank You Twannna for your continued business.
Since I started taking my car there they have been honest, and they are very upfront about everything.
I have been to many shops and I like these guys better.
They seem to do a very good job, they are very friendly and they tell you what is what while you are there.
They squeezed me into the shop when they didn't need to at the time.
They were really nice, friendly and they did very good work.
They only do the work they say they are going to.
Their service was quick, and I feel that they are honest and fair.
Good service, prompt fix, great customer interaction (from Wes) and price not so bad.
They did good work, but it was just an oil change. they seemed like they knew what they were doing.
The work was prompt, they did a good job and they did the work quickly.
They do good work, and they are very personable without pushing me to do work that wasn't needed.
The staff is helpful and honest.
They've ALWAYS given us great service.
They did a great job!!
The friendly staff answers all questions and do not try to rip you off. They can do anything you ask. Awesome place.
Bad service more than once there. Didn't learn my lesson the first time there. I chose them because they were close to home but never again. Tried to use aftermarket parts on my VW and parts failed both times. Big waste of my time and effort. I finally pulled my car & went somewhere else
Very professional, honest & knowledgeable.
Quality work; good prices; the staff explains all repairs in a way that is easily understood.
Great work at a fair price. Wes is the best.
Misdiagnosed and charged for a Transmission flush when I needed new transmission but wouldn't give me credit for what I paid already.
Because if you want to retain customers, stop charging for every diagnose. Can't you just tell the customer what's wrong with the car without charging? How can you get customers to stay and recommend you if you want to make money without doing anything? Nobody just hands out money nowadays. Terrible service specially if I had work done there before, you think they would offer to look at your car without charge for the diagnose in good faith that I already spent money at your store and this way you would retain my business but no!! Let me charge you again just to tell you what repair you need!! Really?? What happened to the real mechanics that brought the business in because they were truly interested in fixing the car. Good luck staying in business that way! It certainly won't be with my hard earned money or anybody I know. Never again when there's plenty of shops that will give you a free diagnose.