The South Higley Road location of Stamps Automotive has been serving the local community since 2012. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as reasonably priced, friendly, professional, and quick. This location features a team of automotive professionals committed to ongoing training and keeping current with the latest industry technology. They are well equipped to handle repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. Local shuttle service, Saturday hours, rental vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.
Stamps Auto - Gilbert/Higley
Gilbert, AZ 85295 USA
Auto Repair Experience
- Bill McIntosh, Manager
- Established 2012
- 2 Auto Repair Mechanics on Staff
- 1 ASE Certified Auto Technician
- 40 Years of Car Repair Experience
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Early Bird Dropoff
- Military Discount
- Open Saturday
- Open Weekends
- Rental Car
- Service Guarantee
- Wireless Internet
Makes We Serve
- Land Rover
Service is great! Prices seem a little high, but I do feel I'm treated fairly.
Appointment for next car already scheduled..
You guys are great love the customer service as much as the professional work!
Bill is very knowledgeable and efficient. Even offered me a ride home when I dropped my truck off !!
Always a great experience here. Honest suggestions on work needed and no pressure. Will be continuing to go here for years to come.
Bill and his team are great!
Bill was awesome! Very helpful!
I appreciate the professionalism of your employees.
Everyone was extremely friendly and seemed very honest. I am no car expert but I immediately got the feeling that I wasn't going to be taken for a ride because of my lack of knowledge. I had my brake pads and rotors redone and my car will stop on a dime! Thanks Stamps!
The shop employees were very knowledgeable.
My first experience at this auto shop was very good. The technicians are very knowledgeable and it looks like they know what they're doing. They are honest and have Fair prices .I took my two vehicles there in short notice without an appointment and they got both vehicles out before they closed. I was very satisfied. I would recommend this auto shop to family and friends.
Front office is awesome
Very satisfied. Excellent auto repair shop.
Honest work done right and fast. They won me over when my AC went out. They fixed the 18 dollar plastic blower piece. They could have sold us a new unit but was honest.
The repair was necessary, however the root issue is still there. This was discussed and it is not an issue.
First time customer who was overly satisfied with the service. Repairs took an extra day but I was kept in the loop on all the details and it was ready when they said it would eventually be the following day. Clean shop with respectful personel.
Very professional and friendly. I really like the email with detailed summary of what was completed. Highly recommend this place!
Excellent customer service!
Being a customer service manager for a retail store has my expectations set fairly high with that being said, I love coming to Stamps due to the friendly and very knowledgeable staff. I only live maybe a mile away but if i lived in a different city in Arizona, I would still make the trip down to stamps. You got yourself a loyal customer for life.
This was the 4th repair Shop I had been to everyone before stamps auto told me I needed to replace items that were brand new the guys were awesome. I live up by the Grand Canyon will be taking my truck to stamps to have other work done once or twice a month when I travel to Gilbert.
Really great experience from start to finish.
Will not take our cars anywhere else! These guys know what they're doing and don't try to over charge you for repairs that are not needed. Honest, fair and fast. GREAT customer service. I love how they take pictures of everything they are checking and they send a full comprehensive report of your car and what it needs based on the pictures they took. NO high pressure sales! Well done!
Very good customer service. Nothing was done without conversation and approval. No pressure what so ever.
Usually never have issues with you guys, but I dropped off my vehicle at 10:00am for an oil change that I had an appointment for. I didn't get a call all day and I called around 4 only to find out there was some issue at the shop, which had nothing to do with me or my vehicle. Didn't get the car until 5 right at closing time. It shouldn't take all day to get an oil change and if there is an issue, at least call me and let me know what the deal is.
Very pleased with Bill and his crew.
Great service and workmanship.
I picked Stamps Auto because of their high rating, I was not disappointed. I give my highest recommendation.
Honest business. Nice people.
Lucky to have such a great trustworthy mechanic near where I live.
I originally select the shop out of convenience but I continue to have them service my cars because of the great, friendly service.
Bill McIntosh, is an excellent manager, he has a great grew working for him, courteous,efficient and always looking out for your best interest. They're honest and don't try and sell you thing's you don't need, always up front with you. When I'm going on a trip Bill always lets me come in and they check all my fluids,tire pressure's, including the spare, etc...And he does it as a courtesy for me. I've been going to that shop for 5 or 6 years, maybe more it's when the owner John was running it. Love them all.
Always very professional, detailed and I enjoy the photo's and info on the auto from their checking it out!!
Quality work, done on time for a fair price!
They are great to work with. Thanks for being so honest!
Excellent experience. The technicians took the time to really figure out the underlying problems with my car.
Great shop. I felt that they were honest with the repairs that needed to be done that day, and the detailed list of items that may need to be done into the future was great to see. I also appreciate the detailed photos of my vehicle. I will definitely be back!
I definitely had a great experience and the staff was extremely nice and explained everything to me.
Great customer service! I called and got right in and they were thorough and efficient.
Very friendly and very considerate people!
Great service !
Good, friendly staff.
As always, top notch service. Customer for life.
Thanks for your feedback, Cheng!
It was great. Got the information I needed to make a good decision and there was no pressure to have me pay for more than what was needed. I will be going here again when the time comes.
Mike, we appreciate you taking the time to let us know how your experience was. We look forward to serving you again when you need us.
Very honest and nice people that work at this shop.
Thank you for that feedback, Kellee. We're proud of the folks that work for us. They've earned us an A+ with the Better Business Bureau! Take care.
Very helpful and professional!
Thank you so much for that compliment, Emily!
Fast friendly service. They were very professional and gave me an estimate quickly and were able to give me the options I had regarding my car. Job done that day and my car has been running well since.
Joe, that's great feedback. We know that all of our customers depend on their vehicles, so we work hard to get you back on the road quickly and safely at Stamps Auto. We look forward to serving you again.
Was done right.
Thank you, John!
Eric, that makes us proud!
Very courteous and knowledgeable.
Thank you so much for those comments, Alex. We work hard to stay current on the latest technology at Stamps Auto.
I was helped very promptly and my car was done in one day with a thorough inspection included.
Great to hear, Ryan! We look forward to serving you again in the future.
Excellent service and well priced.
Excellent service and friendly staff.
Came in end of day for an alignment. They still fit me in and did a great job. Thanks!
I was very pleased as I was able to drop my vehicle off (without an appointment) and have the work completed the same day!
Handled my issue quickly and got me back on the road in less than 24 hours.
Was told I needed a part where I didn't. Was going to be charge $495.00, I went else where and they fixed my car for a lot less.
Very friendly and helpful
Thorough inspection. Good communication. Work seems to be of good quality.
Brought my car since it was leaking gas. Had a friend recommend this place so I told them to fix the issue. They did it in a reasonable amount of time and did the job well. Thanks
These guys are always honest and straight with me. Even if I have a preconceived notion of what the problem is that is more expensive to fix, they never hesitate to tell me if certain work is not required.
A bit pricey and wanted to do a lot more work than was requested.
Had some issues with the car but they didn't address them
This shop handled my emergency repair/brake adjustment quickly and extremely professionally. I will definitely be returning for all my vehicle repairs and maintenance.
1999 Ford Ranger was overheating. Utilizing modern technology, and "old school" technology, the problem was diagnosed and problem fixed. Repair costs were reasonable, but most of all, much less than what I would have paid at the Ford dealership. I will definitely go back to Stamps Auto for auto repair in the future.
It was good.
Very quick and thorough. Very conscientious.
Reliable and efficient.
Bill was excellent. He provided an honest assessment of the work that needed to be done. Not once did he try to oversell or push me into getting any unnecessary work done on the car.
Very polite and accommodating. Looked at my car to assess a/c not working on a Saturday.
Great and efficient service
Thank you for your great service with my Santa Fe, it's hard to find a place you can trust and afford these days
Great Service! Professional and Friendly.
Bill was an exceptional manager , proactively made additional recommendations for my Jeep Liberty 2002. Friendly, Quality service I can count on!
Very good service!
I was well informed even though two different service managers were on my job.
This location explained all relevant charges prior to service.
Better than average pricing. Quick turnaround.
My experience was very good, they were very helpful and did not upcharge the parts I needed or anything. They had my car fixed in a day.
I had a problem with billing but the owner stepped up and resolved the issue.
Great costumer service.
Very friendly staff and did everything I need for my car!
friendly staff , honest
Friendly and professional. Did the job in the estimated time
Good service, prompt, friendly.
I was very satisfied with their service.
They fixed my issue in my truck. However they neglected to replace a plastic manifold cover.
Bill Mcintosh provided excellent, superb service! All in a timely fashion. Could not ask for any better service. Michael and JJ also treated me great and took excellent care of my auto issues! You darn tootin I'll be going back with all my vehicle needs!
Great service, timely, and went out of their way to save me money
Very professional. Impressed with the email and photos provided . Will come back .
There was a miscommunication of service requested, but Stamps is resolving to my satisfaction
Friendly and thorough service
Got my car done in a fast and efficient manner. Thanks!
I was told that there would be no charge to diagnose my car but when I picked it up I was charged for 1/2 hour worth of labor.
Stamps always does good work and stays in contact through the whole process
The bill was low but unfortunately you didn't fix the problem. I brought the car in due to DMV couldn't pass emission test (sensors not sending data). Stamps told me it's just dust on the connector. But it still isn't sending the data from the connector under the dash.
They did everything we asked and more.
Always great service. Very friendly. Excellent prices.
Great people and service.
They were good at explaining what the problem was and why it needed to be done.
I think they are honest and I felt comfortable.
Honest quotes and honest service.
They fixed the problem with my vehicle and always kept me posted on what was going on.
I like the personalized service.
I WAS HAPPY WITH THE SERVICE AND THE USE OF MY COUPON. I THINK IT IS THE FIRST TIME I HAVE HAD THE OIL CHANGED AND I WAS NOT TOLD I NEEDED OTHER WORK ON THE AUTO. THANK YOU
Very good service.
Quick service, they accommodated my last minute request.
Stamps was straightforward with price and expected length of time to fix car.
I have always been treated well at this shop. Mike is helpful and always willing to explain what is going on with my vehicle. He takes vehicles without an appointment without any hesitation. Have referred many people to this business over the years.
Our car went in 3 times of a noise complaint along with other issues....needless to say they worked on the other issues and ignored the noise....after $3000.00 in the 3 visits they told us it needed a new engine....if they addressed the noise the first visit we would have had the financial option as to the decision to make...now our attorney is getting involved.
The service was fast and friendly.
Bill was awesome. He was incredibly kind, and informative, and they did excellent work.
Your employees were very friendly and the knowledge was beyond our expectations so we were very happy.
Fast, Friendly, Reasonable Prices.
Bill was very helpful and thoroughly explained everything that was going on. He was also very upfront with choices and costs.
Bill at Stamps Auto was very friendly and professional. The shop provided great service for me and was accommodating and timely.
Stamps technicians/mechanics know what they are doing and they do good work. Pricing is fair, they explain required repairs and the costs. They are willing to go beyond what is necessary to help. This is a local business that realizes that their reputation is based on the quality of their work. They guarantee their work and they are accessible.
Good customer service, quick turn around.
They are friendly.
They were able to diagnose and repair my issue in very little time.
Quick, friendly, reliable service at a reasonable price.
I don't feel cheated. My Jeep is driving well and feels like the tune up did effect the performance for the better. Labor price is reasonable. Parts weren't grossly marked up. Friendly service!
They were friendly and very attentive.
Excellent customer service, Michael explained everything that needed to be done with my car and why it needed to be worked on. Very honest and helpful. They even helped me get a rental car. It was an awesome experience and would recommend them to anyone.
Kind of expensive.
I think I was over charged, the dealer sells the alternator for my van for $394.00 . I was charged $495.00. That was only for the part, I was charged $100.00 more then the dealer would have charged me. I feel I was taken advantage of. Labor rate I believe is excessive, $102.00 an hour.
Fast and great service.
They are very convenient for me.
Excellent straight forward service, no high pressure.
I have a work done several times at this location and have been extremely satisfied with the work and politeness of the employees.
The immediate problem was resolved the first time.
Customer satisfaction service was provided at all times.
Prices have increased since I've started coming here.
The people there are curtious and explain the problem and what can and will be done. Great service at Mess (now closed) and Gilbert.
Service was prompt, honest without trying to claim additional things were needed.
Fast and attentive service.
Thank you for bringing your Prius in for services.
We service all makes and models at each location.
Stamps Automotive Team
They always treat me great and give me discounts when you have them.
Thank You Charles.
We look forward to taking car of any services you may need in the future.
We do offer a rewards card that puts 5% cash back into your wallet with every purchase you do. Use at your next service.
Stamps Auto Team
Staff did not try to push unnecessary repairs.
Thank You Kevin.
We went in for service on the brakes twice.I found out after the second service that they turn the rotors but did not replace the brakes.After going to have the brakes replaced the second time, Three days after the service call we had to have a front end alignment done and two tires replaced because the tread had split.I thought they would have noticed that the tread on the tires were split if they had to take tires off to replace the brakes. we went in for service on the air conditioner Once. 3 days To a week after we have those service repairs done.They said that they replace the valve on the air conditioner and recharged it. 7 days after that repair was done the air conditioner stopped working.
Stamps Auto has been in contact with Pat on these repairs.
On each inspection, it was noted and an estimate was given to the customer for the repairs above, as well as noted on the customers receipt for what Stamps was recommending. 1 of the items regarding the brakes were out of warranty and we still took care of Pat on this matter. (3.5 years ago)
Since this review Pat has come in multiple times with further work done on his car.
Repair estimate for a brake job on my car was $600 more than the same service at the dealership, and $1000 more than a manufacturer authorized service center.
Stamps Auto has tried to contact this customer with no response.
History shows the vehicle to be a 2006 Porsche 911.
In our past experience with these vehicles, we have found them to be very expensive brake jobs, with many or all of the parts having to come from the Porsche dealership.
Many times all brake components are needed for proper brake functions when a brake system has failed.
The estimate only show what was essential for the cars braking system to operate to Porsche specifications.
Our warranty at Stamps Auto also comes with a 3 year/ 36,000 mile warranty on all parts and labor. This warranty is 2 years better the Porsche warranty.
Stamps Automotive Team
I went in for service but as it turned out they told me I don't need service.
Keeping it honest Kim. Thank you for taking the time to tell us how we are doing.
I took my truck in for a oil change, told them to use the same as they always have they put a more expensive oil in it. Also they rotated my tires which I did not ask for. When I got home I noticed one of my tire lugs were missing had my husband check and he found one that was not tightened at all. I took it then to Michael at Johns other location and he replaced the lug that was missing.I would not go back to the shop on Higley ever again , I didn't think they could mess up a oil change. This is not the first time I have had problems with the Higley location but it will be the last..... I do want to say Thank-you for the great customer service that Michael at the Queen Creek location has provided because if it was not for him I would be looking for a different garage to take my vehicles to.....
Thank You Kristy for you continued business over the many many years. I am very sorry for your experience at our Higley location. Since your visit there we have implemented updated staffing requirements and I can assure you that the issues that you had, will never happen again.
We have seen Kristy and her husband since this occurrence 3 times for service work.
Thank You Kristy for your continued trust in Stamps Auto.
They were extremely friendly, informative, and incredibly prompt in finishing the service to my vehicle.
Misty, we thank you for taking the time to review our location.
We strive to make every customer experience as enjoyable as possible.
They accommodated me even though I was a drop in customer (no appt). They always give good and fair advice for recommended car repairs.
They do thorough work, very friendly, and are reasonable in price. They get the job done, and I don't have to do it again and again.
I came in with a coupon and I ended up paying a lot more for an oil change.
Very good customer service.
I was hoping it was a little less expensive. The service is great, and they did it on time, but I thought it was a little pricey.
They have top notch customer service, they got the work done quickly and they gave us all the information we needed.
We have had all four vehicles in there, they have done an excellent job in repairing what needs to be repaired.Their customer service is really good, and Richard keeps in constant contact with us, and he gives accurate quotes for repairs.
They always take good care of me!
They have always been awesome to me. They really help me out when I need them to.
They did a good job and they what they said they were going to do.
Just good service. I have never had a problem. It is usually pretty quick to get in. I have never had a problem getting an appointment.
They were attentive to my needs. They got the job done in a quick manner and I was happy with the results.
They are convenient and close to my house. They do good work that is why I go to them.
They are all around great friendly people. The prices are not some godly price, just straight forward honest business. They are up to date with technology and don't hide behind the front desk, instead they are interacting with customers and conversation.
They were professional, and overall they were good people.
They are friendly, they have good customer service and I really like them.
I got a coupon for an oil change, but anything I needed them to add on was a lot more than it was supposed to be.
Good service provided.
My car's engine light was on. They told me need some cleaning. They cleaned. I paid. The engine light was on again after 2 days. I returned. They told me 'actually it needs more detailed cleaning'. So, I have to pay again. Will not return again.
Very good, consistent quality service at a fair price.
Very thorough shop at a reasonable price...
I was a huge fan of Stamps and always took our cars there. I a new manager came in a while back and I have found him to be arrogant and unhelpful. I was charged for things that were not fixed and when I asked him he said things like, We couldn't find that. But I was still charged. He has ruined our favorite shop.
I was very disappointed in the service this time compared to the service the 1st and 2nd time.
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