Stamps Auto - Gilbert/Higley

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bill@stampsauto.com
2450 S Higley Rd
Gilbert, AZ 85295 USA
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CLOSED NOW
F
8:00am to 5:30pm
CLOSED NOW
M
8:00am to 5:30pm
F
8:00am to 5:30pm
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8:00am to 5:30pm
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8:00am to 3:00pm
W
8:00am to 5:30pm
Su
Closed
Th
8:00am to 5:30pm
Call now:
(480) 351-6540
136 Verified Reviews

Auto Repair Experience

  • Bill McIntosh, Manager
  • Established 2012
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 40 Years of Car Repair Experience
RepairPal Scorecard

The South Higley Road location of Stamps Automotive has been serving the local community since 2012. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as reasonably priced, friendly, professional, and quick. This location features a team of automotive professionals committed to ongoing training and keeping current with the latest industry technology. They are well equipped to handle repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. Local shuttle service, Saturday hours, rental vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.

Details

Auto Repair Experience

  • Bill McIntosh, Manager
  • Established 2012
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 40 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

Amenities

  • Coffee
  • Early Bird Dropoff
  • Financing
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Affiliations

  • NAPA

Message from the Shop

Make Stamps Auto your East Valley auto repair shop with 4 convenient locations in the Gilbert, San Tan Valley, and Queen Creek areas. Come visit us for all your automotive service, maintenance, and repair needs. All of our East Valley auto repair shops offer fast and reliable service to keep you up and running and save you time!

Are you tired of paying the dealership and arm and leg to get even basic repairs done, but you want an expert mechanic that knows your car inside and out? Save against high dealer costs with our competitive pricing! At Stamps Auto, our business is built on our reputation. As a certified NAPA AutoCare Center, our fast and reliable service keeps our customers coming back. Visit today and we’ll treat you like a part of our family.
Keep up to date by following us on Facebook (https://www.facebook.com/stampsautoaz) and Twitter (https://www.twitter.com/stampsautoaz)

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

136 Verified Reviews
by - Verified Customer August 26, 2016

Great

Reply from Stamps Auto - Gilbert/Higley – by JanAtStamps September 29, 2016

Thanks for your feedback, Cheng!

by - Verified Customer August 25, 2016

It was great. Got the information I needed to make a good decision and there was no pressure to have me pay for more than what was needed. I will be going here again when the time comes.

Reply from Stamps Auto - Gilbert/Higley – by JanAtStamps September 29, 2016

Mike, we appreciate you taking the time to let us know how your experience was. We look forward to serving you again when you need us.

by - Verified Customer August 23, 2016

Very honest and nice people that work at this shop.

Reply from Stamps Auto - Gilbert/Higley – by JanAtStamps September 29, 2016

Thank you for that feedback, Kellee. We're proud of the folks that work for us. They've earned us an A+ with the Better Business Bureau! Take care.

by - Verified Customer August 23, 2016

Very helpful and professional!

Reply from Stamps Auto - Gilbert/Higley – by JanAtStamps September 29, 2016

Thank you so much for that compliment, Emily!

by - Verified Customer August 22, 2016

Fast friendly service. They were very professional and gave me an estimate quickly and were able to give me the options I had regarding my car. Job done that day and my car has been running well since.

Reply from Stamps Auto - Gilbert/Higley – by JanAtStamps September 29, 2016

Joe, that's great feedback. We know that all of our customers depend on their vehicles, so we work hard to get you back on the road quickly and safely at Stamps Auto. We look forward to serving you again.

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by - Verified Customer August 22, 2016

Was done right.

Reply from Stamps Auto - Gilbert/Higley – by JanAtStamps September 29, 2016

Thank you, John!

by - Verified Customer August 20, 2016

Excellent!

Reply from Stamps Auto - Gilbert/Higley – by JanAtStamps September 29, 2016

Eric, that makes us proud!

by - Verified Customer August 19, 2016

Very courteous and knowledgeable.

Reply from Stamps Auto - Gilbert/Higley – by JanAtStamps September 29, 2016

Thank you so much for those comments, Alex. We work hard to stay current on the latest technology at Stamps Auto.

by - Verified Customer August 18, 2016

I was helped very promptly and my car was done in one day with a thorough inspection included.

Reply from Stamps Auto - Gilbert/Higley – by JanAtStamps September 29, 2016

Great to hear, Ryan! We look forward to serving you again in the future.

by - Verified Customer August 17, 2016

Excellent service and well priced.

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by - Verified Customer August 11, 2016

Excellent service and friendly staff.

by - Verified Customer August 10, 2016

Came in end of day for an alignment. They still fit me in and did a great job. Thanks!

by - Verified Customer August 05, 2016

Fast service!

by July 25, 2016

I was very pleased as I was able to drop my vehicle off (without an appointment) and have the work completed the same day!

by - Verified Customer July 21, 2016

Handled my issue quickly and got me back on the road in less than 24 hours.

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by - Verified Customer July 21, 2016

Was told I needed a part where I didn't. Was going to be charge $495.00, I went else where and they fixed my car for a lot less.

by - Verified Customer July 20, 2016

Very friendly and helpful

by - Verified Customer July 20, 2016

Satisfactory

by - Verified Customer July 19, 2016

Thorough inspection. Good communication. Work seems to be of good quality.

by - Verified Customer July 18, 2016

Brought my car since it was leaking gas. Had a friend recommend this place so I told them to fix the issue. They did it in a reasonable amount of time and did the job well. Thanks

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by - Verified Customer July 16, 2016

Great service

by - Verified Customer July 16, 2016

These guys are always honest and straight with me. Even if I have a preconceived notion of what the problem is that is more expensive to fix, they never hesitate to tell me if certain work is not required.

by - Verified Customer July 16, 2016

A bit pricey and wanted to do a lot more work than was requested.

by - Verified Customer July 16, 2016

Had some issues with the car but they didn't address them

by - Verified Customer July 15, 2016

Great shop

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by - Verified Customer July 11, 2016

EXCELLENT

by - Verified Customer July 09, 2016

This shop handled my emergency repair/brake adjustment quickly and extremely professionally. I will definitely be returning for all my vehicle repairs and maintenance.

by - Verified Customer July 09, 2016

1999 Ford Ranger was overheating. Utilizing modern technology, and "old school" technology, the problem was diagnosed and problem fixed. Repair costs were reasonable, but most of all, much less than what I would have paid at the Ford dealership. I will definitely go back to Stamps Auto for auto repair in the future.

by - Verified Customer July 09, 2016

It was good.

by July 07, 2016

great service

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by - Verified Customer July 06, 2016

Very quick and thorough. Very conscientious.

by - Verified Customer July 05, 2016

Reliable and efficient.

by - Verified Customer June 25, 2016

Bill was excellent. He provided an honest assessment of the work that needed to be done. Not once did he try to oversell or push me into getting any unnecessary work done on the car.

by - Verified Customer June 25, 2016

Very polite and accommodating. Looked at my car to assess a/c not working on a Saturday.

by - Verified Customer June 24, 2016

Great and efficient service

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by - Verified Customer June 24, 2016

Thank you for your great service with my Santa Fe, it's hard to find a place you can trust and afford these days

by - Verified Customer June 23, 2016

Great Service! Professional and Friendly.

by - Verified Customer June 23, 2016

Bill was an exceptional manager , proactively made additional recommendations for my Jeep Liberty 2002. Friendly, Quality service I can count on!

by - Verified Customer June 22, 2016

Very good service!

by - Verified Customer June 22, 2016

I was well informed even though two different service managers were on my job.

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by June 18, 2016

This location explained all relevant charges prior to service.

by June 18, 2016

Better than average pricing. Quick turnaround.

by - Verified Customer June 16, 2016

My experience was very good, they were very helpful and did not upcharge the parts I needed or anything. They had my car fixed in a day.

by - Verified Customer June 14, 2016

I had a problem with billing but the owner stepped up and resolved the issue.

by - Verified Customer June 13, 2016

Great costumer service.

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by - Verified Customer June 13, 2016

Very friendly staff and did everything I need for my car!

by - Verified Customer June 10, 2016

friendly staff , honest

by - Verified Customer June 09, 2016

Friendly and professional. Did the job in the estimated time

by - Verified Customer June 08, 2016

Good service, prompt, friendly.

by - Verified Customer June 08, 2016

Friendly

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by - Verified Customer June 07, 2016

I was very satisfied with their service.

by June 07, 2016

They fixed my issue in my truck. However they neglected to replace a plastic manifold cover.

by - Verified Customer June 06, 2016

Bill Mcintosh provided excellent, superb service! All in a timely fashion. Could not ask for any better service. Michael and JJ also treated me great and took excellent care of my auto issues! You darn tootin I'll be going back with all my vehicle needs!

by - Verified Customer May 21, 2016

Great service, timely, and went out of their way to save me money

by - Verified Customer May 21, 2016

Very professional. Impressed with the email and photos provided . Will come back .

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by - Verified Customer May 21, 2016

There was a miscommunication of service requested, but Stamps is resolving to my satisfaction

by - Verified Customer May 19, 2016

Friendly and thorough service

by May 18, 2016

Got my car done in a fast and efficient manner. Thanks!

by - Verified Customer May 17, 2016

I was told that there would be no charge to diagnose my car but when I picked it up I was charged for 1/2 hour worth of labor.

by - Verified Customer May 14, 2016

Stamps always does good work and stays in contact through the whole process

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by - Verified Customer May 11, 2016

The bill was low but unfortunately you didn't fix the problem. I brought the car in due to DMV couldn't pass emission test (sensors not sending data). Stamps told me it's just dust on the connector. But it still isn't sending the data from the connector under the dash.

by May 07, 2016

They did everything we asked and more.

by May 02, 2016

Always great service. Very friendly. Excellent prices.

by - Verified Customer April 23, 2016

Great people and service.

by - Verified Customer April 23, 2016

They were good at explaining what the problem was and why it needed to be done.

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by - Verified Customer April 22, 2016

I think they are honest and I felt comfortable.

by - Verified Customer April 21, 2016

Honest quotes and honest service.

by - Verified Customer April 21, 2016

They fixed the problem with my vehicle and always kept me posted on what was going on.

by - Verified Customer April 20, 2016

I like the personalized service.

by April 19, 2016

I WAS HAPPY WITH THE SERVICE AND THE USE OF MY COUPON. I THINK IT IS THE FIRST TIME I HAVE HAD THE OIL CHANGED AND I WAS NOT TOLD I NEEDED OTHER WORK ON THE AUTO. THANK YOU

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by - Verified Customer April 19, 2016

Very good service.

by - Verified Customer April 18, 2016

Quick service, they accommodated my last minute request.

by - Verified Customer April 16, 2016

Stamps was straightforward with price and expected length of time to fix car.

by - Verified Customer April 16, 2016

I have always been treated well at this shop. Mike is helpful and always willing to explain what is going on with my vehicle. He takes vehicles without an appointment without any hesitation. Have referred many people to this business over the years.

by - Verified Customer April 15, 2016

Quality service.

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by - Verified Customer April 15, 2016

Great service.

by - Verified Customer April 15, 2016

Our car went in 3 times of a noise complaint along with other issues....needless to say they worked on the other issues and ignored the noise....after $3000.00 in the 3 visits they told us it needed a new engine....if they addressed the noise the first visit we would have had the financial option as to the decision to make...now our attorney is getting involved.

by - Verified Customer April 13, 2016

The service was fast and friendly.

by - Verified Customer April 12, 2016

Bill was awesome. He was incredibly kind, and informative, and they did excellent work.

by - Verified Customer April 12, 2016

Your employees were very friendly and the knowledge was beyond our expectations so we were very happy.

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by - Verified Customer April 11, 2016

Fast, Friendly, Reasonable Prices.

by - Verified Customer April 07, 2016

Bill was very helpful and thoroughly explained everything that was going on. He was also very upfront with choices and costs.

by - Verified Customer April 05, 2016

Bill at Stamps Auto was very friendly and professional. The shop provided great service for me and was accommodating and timely.

by - Verified Customer April 01, 2016

Stamps technicians/mechanics know what they are doing and they do good work. Pricing is fair, they explain required repairs and the costs. They are willing to go beyond what is necessary to help. This is a local business that realizes that their reputation is based on the quality of their work. They guarantee their work and they are accessible.

by - Verified Customer April 01, 2016

Good customer service, quick turn around.

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by - Verified Customer April 01, 2016

They are friendly.

by March 12, 2016

They were able to diagnose and repair my issue in very little time.

by - Verified Customer March 12, 2016

Quick, friendly, reliable service at a reasonable price.

by - Verified Customer March 12, 2016

I don't feel cheated. My Jeep is driving well and feels like the tune up did effect the performance for the better. Labor price is reasonable. Parts weren't grossly marked up. Friendly service!

by - Verified Customer March 12, 2016

They were friendly and very attentive.

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by - Verified Customer March 12, 2016

Excellent customer service, Michael explained everything that needed to be done with my car and why it needed to be worked on. Very honest and helpful. They even helped me get a rental car. It was an awesome experience and would recommend them to anyone.

by - Verified Customer March 11, 2016

Kind of expensive.

by - Verified Customer March 11, 2016

I think I was over charged, the dealer sells the alternator for my van for $394.00 . I was charged $495.00. That was only for the part, I was charged $100.00 more then the dealer would have charged me. I feel I was taken advantage of. Labor rate I believe is excessive, $102.00 an hour.

by - Verified Customer March 10, 2016

Fast and great service.

by - Verified Customer March 01, 2016

They are very convenient for me.

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by - Verified Customer February 23, 2016

Excellent straight forward service, no high pressure.

by - Verified Customer February 18, 2016

I have a work done several times at this location and have been extremely satisfied with the work and politeness of the employees.

by - Verified Customer February 15, 2016

The immediate problem was resolved the first time.

by February 15, 2016

Customer satisfaction service was provided at all times.

by January 29, 2016

Prices have increased since I've started coming here.

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by - Verified Customer January 26, 2016

The people there are curtious and explain the problem and what can and will be done. Great service at Mess (now closed) and Gilbert.

by - Verified Customer January 26, 2016

Very friendly.

by - Verified Customer October 19, 2015

Service was prompt, honest without trying to claim additional things were needed.

by - Verified Customer September 26, 2015

Fast and attentive service.

Reply from Stamps Auto - Gilbert/Higley – by StampsAuto October 26, 2015

Thank you for bringing your Prius in for services.
We service all makes and models at each location.
Thank You
Stamps Automotive Team

by - Verified Customer September 24, 2015

They always treat me great and give me discounts when you have them.

Reply from Stamps Auto - Gilbert/Higley – by StampsAuto October 26, 2015

Thank You Charles.
We look forward to taking car of any services you may need in the future.
We do offer a rewards card that puts 5% cash back into your wallet with every purchase you do. Use at your next service.
Thank You
Stamps Auto Team

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by - Verified Customer July 06, 2015

Staff did not try to push unnecessary repairs.

Reply from Stamps Auto - Gilbert/Higley – by StampsAuto August 14, 2015

Thank You Kevin.
Stamps Team

by - Verified Customer June 19, 2015

We went in for service on the brakes twice.I found out after the second service that they turn the rotors but did not replace the brakes.After going to have the brakes replaced the second time, Three days after the service call we had to have a front end alignment done and two tires replaced because the tread had split.I thought they would have noticed that the tread on the tires were split if they had to take tires off to replace the brakes. we went in for service on the air conditioner Once. 3 days To a week after we have those service repairs done.They said that they replace the valve on the air conditioner and recharged it. 7 days after that repair was done the air conditioner stopped working.

Reply from Stamps Auto - Gilbert/Higley – by StampsAuto August 14, 2015

Stamps Auto has been in contact with Pat on these repairs.
On each inspection, it was noted and an estimate was given to the customer for the repairs above, as well as noted on the customers receipt for what Stamps was recommending. 1 of the items regarding the brakes were out of warranty and we still took care of Pat on this matter. (3.5 years ago)
Since this review Pat has come in multiple times with further work done on his car.
Thank You.
Stamps Team

by June 02, 2015

Repair estimate for a brake job on my car was $600 more than the same service at the dealership, and $1000 more than a manufacturer authorized service center.

Reply from Stamps Auto - Gilbert/Higley – by StampsAuto August 14, 2015

Stamps Auto has tried to contact this customer with no response.
History shows the vehicle to be a 2006 Porsche 911.
In our past experience with these vehicles, we have found them to be very expensive brake jobs, with many or all of the parts having to come from the Porsche dealership.
Many times all brake components are needed for proper brake functions when a brake system has failed.
The estimate only show what was essential for the cars braking system to operate to Porsche specifications.
Our warranty at Stamps Auto also comes with a 3 year/ 36,000 mile warranty on all parts and labor. This warranty is 2 years better the Porsche warranty.
Stamps Automotive Team

by - Verified Customer March 27, 2015

I went in for service but as it turned out they told me I don't need service.

Reply from Stamps Auto - Gilbert/Higley – by StampsAuto August 14, 2015

Keeping it honest Kim. Thank you for taking the time to tell us how we are doing.
Stamps Team

by - Verified Customer March 26, 2015

I took my truck in for a oil change, told them to use the same as they always have they put a more expensive oil in it. Also they rotated my tires which I did not ask for. When I got home I noticed one of my tire lugs were missing had my husband check and he found one that was not tightened at all. I took it then to Michael at Johns other location and he replaced the lug that was missing.I would not go back to the shop on Higley ever again , I didn't think they could mess up a oil change. This is not the first time I have had problems with the Higley location but it will be the last..... I do want to say Thank-you for the great customer service that Michael at the Queen Creek location has provided because if it was not for him I would be looking for a different garage to take my vehicles to.....

Reply from Stamps Auto - Gilbert/Higley – by StampsAuto August 14, 2015

Thank You Kristy for you continued business over the many many years. I am very sorry for your experience at our Higley location. Since your visit there we have implemented updated staffing requirements and I can assure you that the issues that you had, will never happen again.
We have seen Kristy and her husband since this occurrence 3 times for service work.
Thank You Kristy for your continued trust in Stamps Auto.

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by - Verified Customer March 24, 2015

They were extremely friendly, informative, and incredibly prompt in finishing the service to my vehicle.

Reply from Stamps Auto - Gilbert/Higley – by StampsAuto August 14, 2015

Misty, we thank you for taking the time to review our location.
We strive to make every customer experience as enjoyable as possible.
Thank You.
Stamps

by - Verified Customer December 01, 2014

They accommodated me even though I was a drop in customer (no appt). They always give good and fair advice for recommended car repairs.

by December 01, 2014

They do thorough work, very friendly, and are reasonable in price. They get the job done, and I don't have to do it again and again.

by - Verified Customer November 29, 2014

I came in with a coupon and I ended up paying a lot more for an oil change.

by - Verified Customer November 28, 2014

Very good customer service.

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by - Verified Customer November 28, 2014

I was hoping it was a little less expensive. The service is great, and they did it on time, but I thought it was a little pricey.

by - Verified Customer November 26, 2014

They have top notch customer service, they got the work done quickly and they gave us all the information we needed.

by - Verified Customer November 25, 2014

We have had all four vehicles in there, they have done an excellent job in repairing what needs to be repaired.Their customer service is really good, and Richard keeps in constant contact with us, and he gives accurate quotes for repairs.

by - Verified Customer November 22, 2014

They always take good care of me!

by - Verified Customer November 22, 2014

They have always been awesome to me. They really help me out when I need them to.

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by November 21, 2014

They did a good job and they what they said they were going to do.

by - Verified Customer November 20, 2014

Just good service. I have never had a problem. It is usually pretty quick to get in. I have never had a problem getting an appointment.

by - Verified Customer November 19, 2014

They were attentive to my needs. They got the job done in a quick manner and I was happy with the results.

by - Verified Customer November 19, 2014

They are convenient and close to my house. They do good work that is why I go to them.

by - Verified Customer November 18, 2014

They are all around great friendly people. The prices are not some godly price, just straight forward honest business. They are up to date with technology and don't hide behind the front desk, instead they are interacting with customers and conversation.

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by - Verified Customer November 18, 2014

They were professional, and overall they were good people.

by - Verified Customer November 17, 2014

They are friendly, they have good customer service and I really like them.

by - Verified Customer November 17, 2014

I got a coupon for an oil change, but anything I needed them to add on was a lot more than it was supposed to be.

by - Verified Customer November 14, 2014

Good service provided.

by - Verified Customer September 06, 2014

My car's engine light was on. They told me need some cleaning. They cleaned. I paid. The engine light was on again after 2 days. I returned. They told me 'actually it needs more detailed cleaning'. So, I have to pay again. Will not return again.

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by - Verified Customer September 04, 2014

Very good, consistent quality service at a fair price.

by - Verified Customer July 15, 2014

Very thorough shop at a reasonable price...

by June 19, 2014

I was a huge fan of Stamps and always took our cars there. I a new manager came in a while back and I have found him to be arrogant and unhelpful. I was charged for things that were not fixed and when I asked him he said things like, We couldn't find that. But I was still charged. He has ruined our favorite shop.

by - Verified Customer June 11, 2014

I was very disappointed in the service this time compared to the service the 1st and 2nd time.

by - Verified Customer May 16, 2014

Great service.

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