SSI Service & Performance

This shop is not RepairPal Certified. Learn more
1735 E Joppa Rd
Parkville, MD 21234
(410) 668-1100

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
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Message from the Shop
Over 10 years in business.
Details

Specialties

  • Collision Repair & Paint
  • Muffler & Exhaust
  • Oil Change & Lube
  • Service & Repair
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass

Amenities

  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Heated Waiting Room
  • Parts/Accessories
  • Wireless Internet

Affiliations

Makes We Serve

  • Audi
  • BMW
  • Jaguar
  • Mercedes-Benz
  • Mini
  • Porsche
  • Saab
  • Volkswagen
  • Volvo
Reviews

Overall Rating

Customer Reviews

June 08, 2010

Beware of SSI. If you get work done on your car here double check to see if it was actually done! I dropped off my car at SSI on a Friday morning and gave authorization to get the car worked on. I was told that the car would be finished by Tuesday. Tuesday morning I arrived at the shop at 8am to pick up my car. Unfortunately, I had to wait 30mins for someone to bill me out. I guess even though the shop opens at 8am, workers do not show up till after 8:30. I was annoyed but happy to get my car back, so payed without complaining about the wait. As soon as I started the car, I noticed nothing was done lol. Check engine light was flashing, cylinders misfiring, and the plastic engine cover was cracked. When I approached the staff. I received three different stories of what happened. One person said I never gave authorization,which was untrue. The other said they had my car confused with another and thought it was done, and the third said that it was a miscommunication between the staff. The staff was arrogant as if they did not do anything wrong. I took my car out of there and will probably do the work myself.

March 10, 2010

Sloans prices are ridiculous. They had my car on the lift for an hour and a half, and were not working on it but for half of that time. I was charge for over 7 hrs of work. Over $900.00. I was told that they charge by book time. What a joke this place is. Receptionist was rude when i questioned how they charged me "adjusting a hydraulic clutch". Total scam artists!!

October 27, 2009

I was very happy with both the quality of the service I received and the speed in which repairs were completed. The technicians explained exactly what had happened (clogged water pump which led to leaking coolant) so I felt confident that I was not being ripped off. I will be back the next time my car needs service.

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