My repair was expensive because of the make and model of my car. Springdale had to order the part and it was replaced in due time .
Springdale is great! They always take superb care of all my vehicles.
Very professional place with courteous staff. Thank you
I appreciate the convenience of the shop and the courtesy of the employees.
Very pleased with the work and the interaction with Kenny and his staff.
Highly professional techs. Helpful knowledgeable management. Great business model. I'd recommend to anyone.
Close to home auto service. Impeccable mechanics, timely work, flexible options, friendly staff, education on vehicle issues provided. Outstanding Service!
Quality work at a fair price
Got an oil change and tire rotation. After a couple days of her complaining that the engine sounded louder and it smelled bad I popped the hood to find that the oil cap on the valve cover was missing. I was able to locate the cap in the engine compartment but unsure how much dirt got in or oil got out. The car was also still in the bay 2 hours after they called and said it was ready.
We have used Springdale for a number of years and have always had a good experience with them.
Fast, professional service at reasonable price.
Springdale in Prospect has always been very fair and accommodating. Couldn't ask for a nicer bunch of guys to work with. Brian is my go to guy. He always works me in and even gives me a ride home if I need it.
Great job as always Thanks!
Friendly front desk!
Overall I appreciate the service and front end people and the work that they do.
I never give top ratings. Always room for improvement, but you all are darn good.
Everyone is always so friendly. Love this shop.
Oil change and tires rotated. Thanks
Brian is a good customer service rep.
Springdale is my place to go.
Really like the office personnel: friendly, professional, efficient.
I was very satisfied. The guys at the front desk are very personable. They work to ensure that the customer's needs are met. Been a long time customer and have been satisfied thus far.
Scott was attentive, professional and courteous. Counter staff as well. All together a positive experience.
I love these guys!
The guys always are polite, and explain about any needed repairs. Of course I always ask, so that may be why.
The only problem I have ever had was with a previous service, this last September. My car was acting totally bizarre, and it was the alternator. They were ready to charge me $500+ for the repairs when I remembered I had had the alternator replaced the year before. Turns out is was totally covered, both parts and labor. It just seemed to me that someone should have noticed in my car's service history that it was just recently replaced. I know they don't have the time to look over everything in a car's history, but that really bugged me.
Took care of my truck immediately. Very professional.
Dependable and accommodating.
The staff is always nice, professional, and goes above and beyond to help out. Unfortunately, I will be bringing in my car for the third time for a repair.
Usual good service.
Grateful for the fair and talented staff at Springdale-Prospect
Excellent customer service as always!
Kenny and Brian were, as usual, great. Thanks so much.
They are my 'go to' auto repair.
Overcharged for brake parts, priced at Pep Boys for $115.
I feel I paid for unnecessary work. Two weeks after work was completed on my car, I had to have the motor replaced. The garage that completed the work was surprised that someone had not noticed the problem prior. I paid almost 2K for work that I am not sure was actually completed.
Kenny and Brian, as well as the rest of the staff are always so helpful. Thank you Springdale!
Always do a great job, car repairs are never fun but I trust them to do what is needed.
Got a 60,000 mile service done on car and everything is perfect! I have taken my cars/truck to Springdale for years and will continue to do so. Good service, good prices!
Kenny and Brian are always great to work with! Location is close to home saves time.
They are courteous, friendly and very knowledgeable about my automobile.
Great hours, good people and a convenient location for me.
Service has always been superb! Thank you Brian and Jordan!
I like the guys that work there. They do pretty good work.
Have had good experiences recently and I like their transparency on costs and recommendations.
Great customer service and great value.
The staff at Springdale Automotive is great! They have always gone out of their way to make sure I am taken care of. They have always been honest, prompt, dependable, and have the best warranty i have found in any automotive repair shop. No shop will touch any of my vehicles except for them.
I have always received excellent response to my problems and I especially like Scotty, very through. However I was a bit surprised that I was charged 31.00 for a tail lamp since I am and have been a very loyal customer for several years.
I trust them.
Friendly and very knowledgeable.
Have used Springdale for a few years are with very good results. They are friendly, complete work as quickly as schedule allows, and have worked on my vehicle in "emergency" need. Appreciate the dedication to customers and their knowledge.
They are reliable.
Friendly. Service accommodating to my scedule
They went above and beyond to fix my car and it was very cost effective. I went to Sam Swope first and they didn't get it right and it cost me about twice as much not to have it fixed. So thank you Springdale!
They go above & beyond every time, knowledgeable & friendly staff, and price fairly.
Honest, reliable on time service, and for expensive repairs, they tell me how long I can safely delay them.
Great service, they don't push repairs and have told me a couple of times I will need maintenance in the future but not now, often planning 6 months or more out.
I was greated immediatly upon arrival and received prompt, good and fair priced service
Great service. They stand behind what they do.
Good customer service and fair prices.
Clean waiting area. Polite staff. Quick service.
Always great service, always friendly people, always a positive experience!
Great people, quick service.
I find the staff to be extremely friendly and knowledgeable regarding car maintenance. I have always been happy with my car after they have worked on it. My Chrysler Pacifica survived for the 10 years I owned it due to Springdale Automotive diligence with service.
Excellent service and very pleasant personnel.
Pricing isn't competitive.
My first visit was a few months ago. I am a new resident of Kentucky looking for a reliable and fair automotive shop to keep my car running well. I had several key points about my car to be addressed. I really did not get any feed back. I was there for a routine oil change and at that time let my cars needs be known. No one from this shop got back to me with estimates as they said they would.
Everyone was extremely friendly and fit us in on very short notice.
I like the quality of work and they kept me well informed during the entire process.
They provided very good service on a complicated problem. Very knowledgeable about solving problem.
I am always pleased with your people.Whether it be Brian up front (or others) or Scott out back...the job is always done right.