Speedometer or Other Instrument Panel Gauge May Work Erratically on Cadillac Escalade

The speedometer or other instrument panel gauge may begin to work erratically at times. Our technicians tell us that the instrument cluster must be sent to a repair facility to correct this fault. The warranty has been extended on some of these units to 7 years or 70,000 miles.

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Average mileage: 119,909 (8,100–250,000)
8 model years affected: 2000, 2002, 2003, 2004, more2006, 2007, 2008, 2009
52 people reported this problem
26 people shared problem details
The whole instrument panel would go out and when it came back on the gauges would be moving back and forth. I took it to dealership they said they reset the panel. It worked for a few days then went out and has not came back on. I have not clue how fast I'm going or how much gas is in the tank.
Whole cluster randomly shuts off for awhile then comes back on then shuts off.
All gauges stop working on my 2003 Cadillac Escalade ESV
Dashborad instrument oanel is erractic. Goes out completely then comes back on.
I had this problem and GM refused to fix because I had over 50K miles. I had to pay out of my packet to have this problem repaired. I am not upset because some defective parts were installed but they refused to have it fixed. Never will buy GM. They must understand its their problem passed on to a customer
Dashboard gauges not working at all. Only check engine light
The RPM gauge works sometimes. Sometimes it sticks and does not move.
speedometer started working erratic and not at all sometimes cadillac shop found bad cluster an replaced,it
Cluster goes out as well as headlights won't turn on. Then comes on in its own time
Speedo needle eratic and then stopped working altogether. Bought speedo servo kit and replaced all instrument cluster servos. Re-installed.
oil gauge is read upside down
I have the same issue. In fact, the dash was dead when I bought it. The dealer promised to fix it, but after I took possession of the vehicle, they put the burden of getting a rental and paying out of pocket for reimbursement on me. End result...I have not had it fixed. My truck is now well over 225,000 miles, but according to Carfax the problem of not being able to read the odometer occurred prior to 100,000 miles. GM should have recalled this dashboard years ago for defective parts.
Speedometer pegged, doesn't work at all! Needle as far as it can go !
Tachometer stopped working. Too much money to fix.
The speedometer and battery,oil,gas,temperature,gauges not working, still have this problem....
speedomoder hand is stuck on 35 and all other gauges don't work. Check engine light is on, was tol it was going to cost around 400 to have it fixed. was told that this was a MAJOR problem withal models once they reach 80,000 or more miles... WILL NEVER own another GM product, would not have this piece of garbage if it wasn't for my wife.. It's Her's NOT mine...
Cluster turns on and off at different times: -fuel gauge drops & low fuel light illuminates then it will correct itself -security light will illuminate after alternating with low fuel light -mileage & gear selector will go from not working to working -ABS light stays illuminated -trans temp & temp gauges will go from not working to working Sent cluster to AER Technologies (where the GM dealers send their clusters for repair) and bought an exchange unit - same result. Had them repair the original unit and cluster still has the same problem. Does anyone know what's going on? The dealer says it's the cluster. AER says it tests out okay ..!
It started erratically and now it is totally off.
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