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Spartan Automobile Care Center

865 Memorial Avenue, West Springfield, MA 01089 Map & directions

Call Now: (413) 276-4750

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About Spartan Automobile Care Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability (?)
90
Tools & Equipment (?)
94
Customer Service (?)
95
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Spartan Auto Care is a highly qualified, customer friendly automotive repair facility. This RepairPal Certified shop employs ASE Certified technicians including one who is Master certified. The team here has demonstrated a commitment to being the best, they maintain their certifications, attend ongoing training, and have at their disposal some of the best automotive tools and computer diagnostic equipment available. Our unbiased survey of their most recent customers revealed this level of commitment and quality carries over into the way they treat their customers, who used words like professional, honest, fair, and polite to describe the service they received. Work performed is backed by a 12-month / 12,000-mile warranty for your peace of mind. Rental cars, loaner vehicles, local shuttle service, early bird drop off, and a clean comfortable waiting area with wireless Internet are available for your convenience.

Message from the Shop

We are the only "AAA" Approved Auto Repair Facility in West Springfield, Ma. We are located next to the "BIG E" in West Springfield and are members of the Better Business Bureau and the Automobile Service Association.
We employ "ASE" certified technicians and specialize in all types of automobile and light truck maintenance and repairs.
We are an authorized Carquest "TECH NET" repair facility which enables to warranty all of our service nationwide for 24 months or 24,000 miles.
Come see why we like to say "SINCE 1956, QUALITY SERVICE YOU CAN TRUST!!.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Service & Repair Timing Belts Tire Sales/Repair
Transmission Repair

Amenities

AAA Member Discount Car Pickup/Dropoff Child Friendly Coffee
Early Bird Dropoff Financing Heated Waiting Room Loaner Car
Military Discount Open Saturday Rental Car Se Habla Espanol
Senior Discount Service Guarantee Shopping Nearby Shuttle
Towing Warranty Accepted Wireless Internet

Customer Reviews 24 verified reviews

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Spartan Automobile Care Center
Verified Customer
March 03, 2014

They did a good job on mine and I was well satisfied. Very courteous and took care of everything for me. They guarantee their work.

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Spartan Automobile Care Center
Verified Customer
March 02, 2014

The manager went up and beyond. She gave me a good price on the repair.

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Spartan Automobile Care Center
Verified Customer
March 02, 2014

They have professional workers. When they repair something they know what they are doing. They are kind and understanding.

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Spartan Automobile Care Center
Verified Customer
February 28, 2014

They have great customer service. They fixed the problem that I asked.

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Spartan Automobile Care Center
Verified Customer
February 27, 2014

They did a good job.

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Spartan Automobile Care Center
Verified Customer
February 25, 2014

We have always gotten prompt service. Reliable service. They are courteous and bend over backwards to see that we are satisfied.

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Spartan Automobile Care Center
Verified Customer
February 21, 2014

They did the work satisfactorily but it was expensive.

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Spartan Automobile Care Center
Verified Customer
February 16, 2014

They are very attentive, they fix the problems and they are just a good place to do business with.

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Spartan Automobile Care Center
Verified Customer
February 12, 2014

The service is very good and everything was done well. I am very pleased, and everyone that I have recommended to them is pleased as well.

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Spartan Automobile Care Center
Verified Customer
February 09, 2014

I think their service is very well. I have been going there for quite awhile and are excellent. I think the men there are excellent guys and the boss is excellent people.

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Spartan Automobile Care Center
Verified Customer
January 26, 2014

I've been very happy with my vehicle after having them work on it.

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Spartan Automobile Care Center
Verified Customer
January 12, 2014

They are very honest and do a good job. The owner is very nice, he explains everything in detail and if you get another repair done they will come into the waiting room and let you know, they are very through. The prices are very reasonable, compared to the dealership they are a lot lower, they also have a maintenance rewards card that offers free oil changes.

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Spartan Automobile Care Center
Verified Customer
January 04, 2014

They are reliable and polite. I am very satisfied with the work I had done there.

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Spartan Automobile Care Center
Verified Customer
December 20, 2013

I brought my car in and paid a lot of money. The first time after I left the heater did not work. I went back in for a muffler and that night my car just quit while I was driving it. They still do not know why the car does not have heat. I took the car to have the dashboard light fixed and when I left there were two lights not working. I have spent a lot of money for nothing. I am not happy with the service.

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Spartan Automobile Care Center
Verified Customer
December 06, 2013

I had work done, I had all four tires changed and they ran a diagnostic and I haven't had any problems with them so far.

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Spartan Automobile Care Center
Verified Customer
November 27, 2013

I like them.

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Spartan Automobile Care Center
Verified Customer
November 18, 2013

The work was wonderful and done in a professional manner.

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7 verified customers did not leave comments but provided these ratings:

(4) by 4 verified reviewers
(1) by 1 verified reviewer
(1) by 1 verified reviewer
(1) by 1 verified reviewer
Get Directions to Spartan Automobile Care Center
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:30pm
Sat:8:00am to 4:00pm
Sun:CLOSED
Call Now:

(413) 276-4750

Auto Repair Experience

  1. Nicholas Katsoulis, Owner
  2. Established 1956
  3. 4 Auto Repair Mechanics on Staff
  4. 4 ASE Certified Auto Technicians
  5. 1 ASE Master Auto Technician
  6. 85 Years of Car Repair Experience