Sparks Car Care
32627 Pacific Hwy S, Federal Way, WA 98003 Map & directions
Call Now: (253) 455-7359
“I've had great service there.”
“Service was great, fast and friendly!”
“Have always been satisfied with their service and feel they are trustworthy.”
“Always a gracious moment at Sparks Car Care.”
“I have been very impressed. from the guest lobby to the professional treatment from everyone I have met.”
“Top notch service from the start.”
“They are very knowledgeable.”
“I believe Sparks Car Care, the employees and management team do the right thing for their customers.”
About Sparks Car Care
RepairPal’s Comprehensive Evaluation
Sparks Car Care was established in 1985, the staff here works hard continuing the tradition of providing quality auto repairs to Federal Way and the surrounding area. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE certifications. Repairs performed here can range from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “reliable”, “honest”, “professional”, "friendly", and “knowledgeable”. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available.
Message from the Shop
Sparks Car Care has been in business for 24 years and is an award winning shop. Sparks has been voted the best repair shop in Federal Way for the past nine years in a row. We have been voted having the best Tech 8 out of the nine years. The owner Merle Pfeifer has been voted the outstanding volunteer in Federal Way. Sparks Car Care has received several awards for technical training and setting the example for others to follow. Sparks Car Care was voted the best Service Business in Federal Way 2009.
Sparks Car Care is a modern car repair facility, using the latest computer hardware and software to diagnose your vehicle. We repair all car makes and automobile models. Sparks can handle all of your car repair needs.
We use quality parts and state of the art equipment. Visit us for all of your car maintenance and auto repair needs. We are an ACDelco Repair Center and ASE Certified Shop (Master Technician), providing you with the highest quality service.
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Diagnosis|
|Hybrid/Electric||Muffler & Exhaust||Oil Change & Lube||Scheduled Maintenance|
|Service & Repair||Timing Belts||Tire Sales/Repair||Transmission Repair|
|AAA Member Discount||Child Friendly||Coffee||Early Bird Dropoff|
|Heated Waiting Room||Military Discount||Rental Car||Service Guarantee|
Customer Reviews 33 verified reviews (37 total)33 Sort by: Date |
The day before a planned trip to Eastern Washington, we noticed a trail of coolant on the garage floor. We called Sparks (our preferred shop) and they said they could make time to get it in right away. They were true to their word and also did an A/C filter change at the same time. They have always been helpful and courteous, and I have recommended them to several family and friends in the past.
I dropped off my car after hours and wrote on the slip I thought it was the alternator. They charged me around $130 to do a diagnosis and then told me it was the battery. I think I paid around $300 for the battery and the “diagnosis”. After about three weeks, the same problem occurred. I brought it back and they said it was the alternator and it would cost about $500+ to fix. I told them I would do it myself. I did it in about 1 hour for about $110.
flipped, February 18, 2009 09:03
One of the best repair shops I have ever been to. Very knowlegable staff, clean, AAA approved, ASE Blue seal certified and has a five start EnviroStar rating. My kind of shop. And the best thing is my car was repaired in a timely manner and was done right. I have been going to this shop for seven years now and plan to keep going to this shop for many years to come.
I brought my FJ Cruiser down for 60k scheduled maintenance. This is my first visit, but will not be my last. I will tell you why I will be back there for the next oil change.
Speed: Work completed in a better-than-reasonable time. My service was done in about 3 hours or so. I've spent 1.5hrs at a dealership for a simple oil change on multiple occasions in different locations!
Cost: Based on RepairPal's quote, this shop is at a very low end for price. They manage this while providing a very professional (clean and environmentally conscious) shop. If you are skeptical then just call or email them for a quote, what is the worst than can happen?
Service: I started getting my appointment/quote with email using their website. I had quick responses which contained useful information and accurate quotes.
My service was done thoroughly, quickly, and for a good price. They have all been quite knowledgeable and friendly. They let me know things that don't need to be done just as much as what does (especially good because I tend to over-maintain).
Give them a shot: don't be crazy and go to a dealership or StiffyLube. Here I can shake hands with my technician and actually talk about the car. I know his name: his name is Bob, do you know who works on your car?
Had 2 lug bolts shear off while doing a brake job (no thanks to Costco Tire).
Sparks underestimated the quote for the repair, but so did two other shops and the dealer.
Repair was done on time and they even fixed an issue I had screwed up on the brakes...for FREE!
Will gladly return to this shop for future automotive work.