Sparks Car Care

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32627 Pacific Hwy S
Federal Way, WA 98003
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(253) 874-1070

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

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  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
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Message from the Shop
Sparks Car Care is a full service auto repair and maintenance shop, serving Federal Way residents with integrity and excellence since 1985. We have been voted best in Federal Way ever since 2001. Our motto “Superior Service with Integrity” says it all. At Sparks, the staff work diligently to service and repair every vehicle in a timely fashion while focusing on customer satisfaction and peace of mind. Sparks Car Care is a modern car repair facility, using the latest computer hardware and software to diagnose your vehicle. We repair all car makes and models. We use quality parts and state of the art equipment. Visit us for all of your car maintenance and auto repair needs. Sparks Car Care is a AAA Approved Car Service Center, Automotive Service Association member, member of iATN (International Automotive Technicians Network), ACDelco Professional Service Center,and ASE Blue Seal Recognized business providing you with the highest quality service.
Details

Auto Repair Experience

  • Teri Smith, Manager
  • Established 2014
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 33 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Heated Waiting Room
  • Military Discount
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Affiliations

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

37 Reviews

Customer Reviews

Verified CustomerAugust 17, 2015

I've had great service there.

Verified CustomerAugust 17, 2015

Service was great, fast and friendly!

Verified CustomerAugust 17, 2015

The day before a planned trip to Eastern Washington, we noticed a trail of coolant on the garage floor. We called Sparks (our preferred shop) and they said they could make time to get it in right away. They were true to their word and also did an A/C filter change at the same time. They have always been helpful and courteous, and I have recommended them to several family and friends in the past.

Verified CustomerAugust 13, 2015

Have always been satisfied with their service and feel they are trustworthy.

Verified CustomerAugust 07, 2015

I have been very satisfied with Spark's work on my old Ford Taurus.

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Verified CustomerAugust 07, 2015

Great service.

Verified CustomerAugust 06, 2015

Always a gracious moment at Sparks Car Care.

Verified CustomerAugust 03, 2015

The staff are friendly. The Reception and Service area are organized and clean. Service was provided in a timely manner. I received an e-mail later the same day about the work they'd done. The women in the office are as informed as the men are.

Verified CustomerAugust 03, 2015

I was very happy with the service provided by Sparks.

Verified CustomerJuly 31, 2015

I have been very impressed. from the guest lobby to the professional treatment from everyone I have met.

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Verified CustomerJuly 20, 2015

Sparks Car Care is known in Federal Way for their expertise and great customer service. I have experienced this twice with my current vehicle.

Verified CustomerJuly 17, 2015

They met and exceeded my expectations on a coupon driven offer, very happy with the service received.

Verified CustomerJuly 16, 2015

Honest and reliable in regard to serving vehicles.

Verified CustomerJuly 15, 2015

They were great, fixed the car quickly and at a good price.

Verified CustomerJuly 13, 2015

It seems the service was done well. I didn't feel they tried to gouge me by trying to get me to do service that I really didn't need yet.

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Verified CustomerJuly 07, 2015

They were really nice and explained everything to me. They showed me exactly what they saw and were willing to work with my student budget.

Verified CustomerJuly 07, 2015

Top notch service from the start.

July 06, 2015

Great service.

Verified CustomerJuly 02, 2015

They do a very good job and I trust them.

Verified CustomerJuly 01, 2015

They are very knowledgeable.

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Verified CustomerJune 30, 2015

Customer Service comes first with Sparks Car Care.

Verified CustomerJune 30, 2015

They are polite and do great work. I feel they are very honest. Very nice waiting room, a very friendly place. Marcello is a very warm friendly guy at the front desk and on the phone.

Verified CustomerJune 26, 2015

Good customer service.

Verified CustomerJune 19, 2015

I had a good experience.

Verified CustomerJune 17, 2015

They are very friendly and invested in the community.

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Verified CustomerJune 15, 2015

Everything is always repaired correctly and quickly. They are happy to explain what was found and answer my questions.

Verified CustomerJune 12, 2015

I believe Sparks Car Care, the employees and management team do the right thing for their customers.

Verified CustomerJune 03, 2015

I went in for a 2nd opinion on if i needed a timing belt/timing chain other than that no work was really needed however Marcello took care of me made me feel comfortable & he felt he had the best intentions for me & my car. I understand however he's no longer employed at that establishment.

Verified CustomerMay 20, 2015

I dropped off my car after hours and wrote on the slip I thought it was the alternator. They charged me around $130 to do a diagnosis and then told me it was the battery. I think I paid around $300 for the battery and the “diagnosis”. After about three weeks, the same problem occurred. I brought it back and they said it was the alternator and it would cost about $500+ to fix. I told them I would do it myself. I did it in about 1 hour for about $110.

Verified CustomerMay 15, 2015

Staff is always friendly and helpful. Ken shows that he cares that his customers are 100% satisfied.

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Verified CustomerMay 14, 2015

Have had acceptable experiences with Sparks in the past.

Verified CustomerMay 13, 2015

I was happy with the service received.

Verified CustomerMay 06, 2015

Very caring service.

February 03, 2011

Sparks has maintained and repaired my family's vehicles for more than a decade. We keep going back because we trust their work. They are professional, knowledgeable and fair. The owner is a man of integrity who serves his community and cares about his customers. I highly recommend Sparks Car Care.

October 07, 2010

I brought my FJ Cruiser down for 60k scheduled maintenance. This is my first visit, but will not be my last. I will tell you why I will be back there for the next oil change.

Speed: Work completed in a better-than-reasonable time. My service was done in about 3 hours or so. I've spent 1.5hrs at a dealership for a simple oil change on multiple occasions in different locations!

Cost: Based on RepairPal's quote, this shop is at a very low end for price. They manage this while providing a very professional (clean and environmentally conscious) shop. If you are skeptical then just call or email them for a quote, what is the worst than can happen?

Service: I started getting my appointment/quote with email using their website. I had quick responses which contained useful information and accurate quotes.

My service was done thoroughly, quickly, and for a good price. They have all been quite knowledgeable and friendly. They let me know things that don't need to be done just as much as what does (especially good because I tend to over-maintain).

Give them a shot: don't be crazy and go to a dealership or StiffyLube. Here I can shake hands with my technician and actually talk about the car. I know his name: his name is Bob, do you know who works on your car?

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October 29, 2009

Had 2 lug bolts shear off while doing a brake job (no thanks to Costco Tire).

Sparks underestimated the quote for the repair, but so did two other shops and the dealer.

Repair was done on time and they even fixed an issue I had screwed up on the brakes...for FREE!

Will gladly return to this shop for future automotive work.

February 18, 2009

flipped, February 18, 2009 09:03
One of the best repair shops I have ever been to. Very knowlegable staff, clean, AAA approved, ASE Blue seal certified and has a five start EnviroStar rating. My kind of shop. And the best thing is my car was repaired in a timely manner and was done right. I have been going to this shop for seven years now and plan to keep going to this shop for many years to come.

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