Sparks Car Care
Hours of Operation
|Mon - Fri:||8:00am to 6:00pm|
Message from the Shop
Sparks Car Care has been in business for 24 years and is an award winning shop. Sparks has been voted the best repair shop in Federal Way for the past nine years in a row. We have been voted having the best Tech 8 out of the nine years. The owner Merle Pfeifer has been voted the outstanding volunteer in Federal Way. Sparks Car Care has received several awards for technical training and setting the example for others to follow. Sparks Car Care was voted the best Service Business in Federal Way 2009.
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Diagnosis|
|Hybrid/Electric||Muffler & Exhaust||Oil Change & Lube||Scheduled Maintenance|
|Service & Repair||Timing Belts||Tire Sales/Repair||Transmission Repair|
|AAA Member Discount||Car Delivery||Car Pickup/Dropoff||Child Friendly|
|Coffee||Early Bird Dropoff||Extended/Evening Hours||Financing|
|Gas/Diesel||Heated Waiting Room||Parts/Accessories||Rental Car|
|Senior Discount||Service Guarantee||Shopping Nearby||Shuttle|
|Store||Towing||Warranty Accepted||Wireless Internet|
Customer Reviews (4 reviews)4 Sort by: Date |
flipped, February 18, 2009 09:03
One of the best repair shops I have ever been to. Very knowlegable staff, clean, AAA approved, ASE Blue seal certified and has a five start EnviroStar rating. My kind of shop. And the best thing is my car was repaired in a timely manner and was done right. I have been going to this shop for seven years now and plan to keep going to this shop for many years to come.
I brought my FJ Cruiser down for 60k scheduled maintenance. This is my first visit, but will not be my last. I will tell you why I will be back there for the next oil change.
Speed: Work completed in a better-than-reasonable time. My service was done in about 3 hours or so. I've spent 1.5hrs at a dealership for a simple oil change on multiple occasions in different locations!
Cost: Based on RepairPal's quote, this shop is at a very low end for price. They manage this while providing a very professional (clean and environmentally conscious) shop. If you are skeptical then just call or email them for a quote, what is the worst than can happen?
Service: I started getting my appointment/quote with email using their website. I had quick responses which contained useful information and accurate quotes.
My service was done thoroughly, quickly, and for a good price. They have all been quite knowledgeable and friendly. They let me know things that don't need to be done just as much as what does (especially good because I tend to over-maintain).
Give them a shot: don't be crazy and go to a dealership or StiffyLube. Here I can shake hands with my technician and actually talk about the car. I know his name: his name is Bob, do you know who works on your car?
Had 2 lug bolts shear off while doing a brake job (no thanks to Costco Tire).
Sparks underestimated the quote for the repair, but so did two other shops and the dealer.
Repair was done on time and they even fixed an issue I had screwed up on the brakes...for FREE!
Will gladly return to this shop for future automotive work.