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Southwest Bimmers

(702) 793-2689
98 Verified Reviews

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
8:00am to 5:00pm
T
8:00am to 5:00pm
W
8:00am to 5:00pm
Th
8:00am to 5:00pm
F
8:00am to 5:00pm
S
Closed

ADDRESS

6065 Hinson St
Las Vegas, NV 89118 USA

AUTO REPAIR EXPERIENCE

  • Shane Smith, Service Manager
  • Established 2011
  • 3 Auto Repair Mechanics on Staff
  • 31 Years of Car Repair Experience
  • Gary Persons, Service Manager

Southwest Bimmers Reviews

OVERALL RATING

98 Verified Reviews
5 stars
(79)
4 stars
(14)
3 stars
(1)
2 stars
(0)
1 star
(4)
by - Verified Customer April 06, 2017

Shane the owner was true to his word. His trained staff fixed the root cause of my problem and not putting band-aids on the symptoms and charging me needlessly. I appreciate his upfront and honest way of doing business.

by - Verified Customer April 03, 2017

Recent customer but extremely happy with my experience and plan to continue having my car serviced there.

by - Verified Customer April 03, 2017

exceptional customer service, work as finished at the time promised. would highly recommend.

by - Verified Customer April 02, 2017

Good people.

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by - Verified Customer March 29, 2017

Pleasant and everyone has been helpful. Thank you SW Bimmers!

by - Verified Customer March 28, 2017

Best BMW shop in Las Vegas. They always explain everything in detail that is being fixed and why. They always make you feel at home.

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by - Verified Customer March 22, 2017

Quality work and service.

by - Verified Customer March 22, 2017

Great service, Thank you!

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by - Verified Customer March 21, 2017

Totally satisfied with the quality of work done. I would recommend this shop to any bimmer owner.

by - Verified Customer March 20, 2017

The guys at SW Bimmers are great and always provide amazing service. Special thanks to Gary and Shane!

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by - Verified Customer March 20, 2017

Excellent service!! Best BMW shop in town!

by - Verified Customer March 20, 2017

Being new to Vegas I was very worried about finding a reputable shop to take care of my car. You have to be very careful about who touches your BMW. Shane was recommended to me by a co-worker and am so grateful to have found them. The shop is spotless; techs knowledgeable, and I left my car feeling confident that it was in good hands. That's a big deal to me; that feeling of not being worried about what will happen to my car. I trust them...HUGE deal. I would highly recommend them to anyone who cares about having their car taken care of by people who love it as much as you do.

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by - Verified Customer March 19, 2017

Very good shop to bring your BMW to.

by - Verified Customer March 19, 2017

Went to shop for simple diagnostic code reset/ reading and print out of vehicle issues. Vehicle system was reset and returned to me in worse condition than when arrived. I was provided no printout of the diagnostic fault codes after two visits. Office manager wanted to keep the car for '6 hours or so' to do additional diagnostic work. Disappointed in lack of information for $136 (diag fee) my vehicle was rendered undriveable with no explanation.

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by - Verified Customer March 19, 2017

Brought my car in with an appointment for a window issue. The guys at SW Bimmers initially thought it just needed a re-initialization (no computer programming, just a quick roll up/down sequence), and did that at no cost! As I was about to drive away, I realized that had not fixed the problem. They narrowed it down to a bad window motor, and ended up replacing it by the end of the day. Pricing was up front and the guys were very helpful and explained everything well.

by - Verified Customer March 15, 2017

Prices are fair.

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by - Verified Customer March 15, 2017

The service was better than expected.

by - Verified Customer March 14, 2017

Quick repair performed as promised. Can't ask any more than that.

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by - Verified Customer March 14, 2017

Great shop, great service.

by - Verified Customer March 13, 2017

I had a very rare problem with my car. The shop went above and beyond to repair it correctly, and they were more than fair, working with me through the whole process. I would recommend this shop to anyone.

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by - Verified Customer March 13, 2017

They weres able to schedule me quickly, provided a detailed list of work and quotes, completed only what was asked.

by - Verified Customer March 13, 2017

Everyone seems super cool there. Shane was great, Gary was cool. Also, I will definitely be returning to have work done on my vehicle and will recommend all my friends with BMWs to go to this shop. Thanks again!! A+

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by - Verified Customer March 12, 2017

I just had an oil change and they accommodated me even if I didn't have an appointment. Shane always treats his customers with respect.

by - Verified Customer March 09, 2017

So happy I found Southwest Bimmers. Great guys, great service, work done when promised. I will only use them for now on! Definitely recommend. I found them from reading great reviews, and all the great reviews I read are 100% accurate.

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by - Verified Customer March 07, 2017

Very very nice experience, super nice facilities. I don't like dealerships, but it made me rethink my dislike of them.

by - Verified Customer March 06, 2017

The staff is very professional. From day one, just walking in for a multipoint inspection, Gary talked me through all the recommended repairs. I will definitely keep going to the shop for future repairs.

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by - Verified Customer March 05, 2017

Needed oil changed and they accommodated me immediately, but price for other services were out of my prices range.

by - Verified Customer March 05, 2017

The experience was very positive and I would return for additional services.

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by - Verified Customer January 19, 2017

Very friendly, very neat and clean shop and waiting area.

by - Verified Customer January 19, 2017

The staff provided the information needed on a recent car inspection. They were very knowledgeable and professional.

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by - Verified Customer January 17, 2017

Shane is the man! Absolutely above and beyond is the only way to describe this guy and this shop!

by - Verified Customer January 16, 2017

Friendly, patient staff. Clean facility, timely work. Thanks!

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by - Verified Customer January 16, 2017

Would have been great, but I took the car for service before a road trip and found I need the windshield washer on the highway and it was bone dry. Seems like a no brainer to fill up the windshield washer liquid on a service check that ended up costing a $1,000.00 This was an epic fail. For 3 hours I thought about it driving down the road unable to see.

by - Verified Customer January 15, 2017

They did a good job as always when I go there.

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by - Verified Customer January 15, 2017

The car runs great now. They explained the problems step by step and made it clear. Amazing service.

by - Verified Customer January 12, 2017

Customer service was great. Repairs seem to have been completed as promised for a competitive price. I will go back.

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by - Verified Customer January 11, 2017

Guys at Southwest Bimmers are awesome, keeping my m3 running past 160k.

by - Verified Customer January 10, 2017

Very good service.

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by - Verified Customer January 05, 2017

Very personable service.

by - Verified Customer January 02, 2017

The staff is always friendly. I was treated with respect and honesty about what my car really needs. I will continue to bring my car here for what ever it needs.

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by - Verified Customer January 02, 2017

Awesome staff, knowledgeable, satisfied, on time. Will recommend and will return.

by - Verified Customer January 02, 2017

Got a maintenance service, made an honest mistake of not clipping a pipe on went back but fixed it same day with no charge so its all good. Would still come back. Will definitely recommend.

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by - Verified Customer December 22, 2016

Excellent service.

by - Verified Customer December 19, 2016

Haven't returned vehicle because shop has been closed the whole week. Door was fixed and only worked for 1-day, the next day was Christmas and msg says closed until 1/3/17.

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by - Verified Customer December 15, 2016

Dealt with Gary at Southwest Bimmers, told me exactly what needed to be done and why, provided me with a quote that was accurate to the penny, arranged me with transportation to my job and called me and informed me when the repairs were near completion to provide me adequate time to get there before shop closed. Excellent customer service experience.

by - Verified Customer December 13, 2016

They are friendly and knowledgeable.
Although they provide great quality of work and service, labor is still higher than expected.

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by - Verified Customer December 06, 2016

I would not have bought a BMW without having SWB in town. I will always trust SWB with all my car needs.

by - Verified Customer December 05, 2016

Definitely gained my business.

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by - Verified Customer December 05, 2016

You guys are amazing I appreciate the honesty and quality of work I will be back for any of my BMW needs thank you so very much

by - Verified Customer November 29, 2016

They over charged me. I called the BMW dealer and told them my problem and what needed to be repaired and they said it was a 30min job. This company charged me for an hour.

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by - Verified Customer November 29, 2016

Great customer service. Shame and Gary did a wonderful job in keeping me updated and were also completely upfront about all costs.

by - Verified Customer November 28, 2016

Great.

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by - Verified Customer November 27, 2016

Love this shop! honest and efficient

by - Verified Customer November 22, 2016

Shane was awesome in taking care of me and my car. I would recommend them to anyone to get their car repairs at SW Bimmers. They were extremely nice and they seem to care more about my car than I do. Thanks guys.

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by - Verified Customer November 22, 2016

These guys know and love BMWs. They were very cool and we ended up talking the whole time I waited for the car. Great guys. Fair price and explanation of repairs needed. I'm from out of town and I definitely found the shop for my BMW.

by - Verified Customer November 21, 2016

Everything upfront. No hidden cost. Professional and courteous.

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by - Verified Customer November 15, 2016

Always professional and attentive to customers concerns.

by - Verified Customer November 15, 2016

They're awesome! I just wish they didn't bump up the price for oil change!

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by - Verified Customer November 13, 2016

Awesome.

by - Verified Customer November 10, 2016

They did what they said they would do for less than the initial estimate. This is what I want in an auto mechanic.

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by - Verified Customer November 08, 2016

Fast, accurate, fair.

by - Verified Customer November 07, 2016

Always great service!

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by - Verified Customer November 07, 2016

Oil change.

by - Verified Customer October 31, 2016

Great first experience with a high performance car at a first rate specialist.

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by - Verified Customer September 08, 2016

Great people.

by - Verified Customer September 07, 2016

They called me when the spare parts were available and set the appointment for repair. The repair was done as scheduled and they called me when it was ready for me to pick it up. Nice job.

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by - Verified Customer August 24, 2016

It was great that they offered to help drop me off at work and pick me up when my BMW was ready. They diagnosed my issue and ordered the part ,got a call that the part was in dropped my car off the next morning and was ready for me that same afternoon. I like that everything flowed and they new exactly what needed to be done. I would definitely bring my BMW back to them when I need service. Shane, the service writer, was very professional and friendly. Made me feel like I had been going there for years.

by - Verified Customer August 24, 2016

They were very helpful and went out of their way to make sure i was getting the best deal possible in a timely fashion.

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by - Verified Customer August 23, 2016

Referred by another shop, and from now on will not take our BMW's to another place. Professional, friendly and honest.

by - Verified Customer August 19, 2016

All of the staff is very knowledgeable and friendly. You can clearly see that all of them are big Bimmer fans. It shows with their passion about what they do.

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by - Verified Customer August 15, 2016

Everyone was very attentive to my inquires and request with consistent communication. They explained the required repairs in layman terms allowing me to grasp exactly what was going on with the mechanics of my vehicle.

by - Verified Customer April 04, 2016

They are honesty. Only if needed are parts for my BMW recommended.

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by - Verified Customer March 22, 2016

They are always willing to get me in when I call without too much hesitation. John is always helpful and pleasant to deal with.

by - Verified Customer March 11, 2016

Really great service. They are really friendly. They always try to find the best deal for my car.

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by - Verified Customer March 10, 2016

It was great. They are very knowledgeable and they always fix my car for me.

by - Verified Customer March 09, 2016

True and experience professional guys.

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by - Verified Customer March 03, 2016

The guys are always so professional and thorough. Everything is explained clearly and you are always left with a sense that you are getting the best quality work.

by - Verified Customer February 22, 2016

It was really fast and really affordable.

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by - Verified Customer February 19, 2016

I went to have my air conditioning repaired. They were able to do it promptly and for less money than anticipated. They were very efficient. They were very helpful with other problems that I had with my car. I have used them several times before and every time it has been a good experience.

by - Verified Customer February 19, 2016

John is great. He is the guy I talk to every time I go done there. The mechanics know what they are doing. It is all top notch work. I recommend. They have good customer service.

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by - Verified Customer February 17, 2016

I think that they are probably the best place in the city to have a BMW serviced. I think that they are experts. I think that the rates are extremely fair. I think they are honest in estimating what is wrong with your car.

by - Verified Customer February 16, 2016

They are friendly, reliable, and fast.

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by - Verified Customer February 16, 2016

They do excellent work. They don't waste time. They tell you exactly what is wrong with the vehicle.

by - Verified Customer February 12, 2016

The guys at the shop are great and always helpful. John and Devin even went back and forth with me via txt/email since I'm at work and can't talk during the day. I've been bringing my E30 down for the last 5 years and will continue to use them for all my BMW needs. Great service!

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by February 12, 2016

Quick. Friendly. Easy.

by - Verified Customer February 10, 2016

I like their Integrity and knowledge. They are very straightforward. They are a total pleasure to work with. I recommend all of my friends.

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by - Verified Customer February 09, 2016

Great service. It was very quick service. They are very great guys. They give you a great deal.

by - Verified Customer February 08, 2016

I thought they were extremely knowledgeable about the issue that I had with my car. They rectified the issue.

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by - Verified Customer February 08, 2016

They have always been honest, reliable, and fast. They are knowledgeable.

by - Verified Customer February 05, 2016

They were very good. The customer service and also the mechanic skills were good.

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by - Verified Customer February 04, 2016

Devin and his team do top notch work, the best team in town.

by - Verified Customer February 04, 2016

Excellent service. Everything was good. It was reasonably priced. Everything was done when they said it would be done.

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by February 04, 2016

It was good service. They do the job fast. They have a nice place to sit while they fix your car.

by - Verified Customer January 26, 2016

I thought the service was decent. The price was okay. They got it done the day that they said they would.

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by - Verified Customer January 25, 2016

Fast, quality service. They do a good job. Friendly staff. The prices are very reasonable.

3 verified customers did not leave comments but provided these ratings:
by Ivan
by Kevin
by Brian

Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

AMENITIES

  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • Bosch Service Network

MAKES WE SERVE

  • BMW
  • Mini

RepairPal Scorecard
91
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
83
CUSTOMER SERVICE
89
CUSTOMER AMENITIES
93

s=Southwest Bimmer has been serving the Las Vegas area since 2011. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "friendly”, “knowledgeable”, “helpful”, “affordable” and "honest". This shop features a team of experienced and well-trained technicians specializing in the service and repair of BMW & Mini models. An investment in the necessary tools and state of the art diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, loaner vehicles, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


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