Southend Auto Exchange
3138 S Tryon St
Charlotte, NC 28217 USA
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8:00am to 6:00pm
8:00am to 6:00pm
8:00am to 6:00pm
8:00am to 6:00pm
8:00am to 6:00pm
8:00am to 6:00pm
Call now:
(704) 912-5061
27 Verified Reviews

Auto Repair Experience

  • Mike Ferrara, Owner
  • Established 2009
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 21 Years of Car Repair Experience
RepairPal Scorecard

Southend Auto Exchange has been serving Charlotte and the surrounding area since 2009. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “friendly”, “helpful”, “awesome”, “professional”, and “fantastic”. This location features a team of automotive technicians with and excellent mix of experience, ongoing training and ASE certifications. An investment in tools and equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.


Auto Repair Experience

  • Mike Ferrara, Owner
  • Established 2009
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 21 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair


  • AAA Member Discount
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Military Discount
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet

Message from the Shop

Our service department offers the best in automotive service to our customers. Our facility features current diagnostic and repair equipment and our highly skilled technicians will deliver the most efficient and quality vehicle care.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Overall Rating

27 Verified Reviews
5 stars
4 stars
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1 star
by - Verified Customer March 15, 2017

The guys down at Southend Auto Exchange are awesome! They do excellent work and are always so kind to me.

by - Verified Customer February 21, 2017

Good shop.

by - Verified Customer February 16, 2017

On time and responsible. Very personable and knowledgeable. Will be a repeat customer. Good job.

by - Verified Customer November 30, 2016

I came in for a NC state inspection and Mike was amazing. He completed my inspection same day, in a very short amount of time. Although I have an independent specialty mechanic (my brand is no longer being produced), I would definitely do business with Southend Auto Exchange again. Whether that be buying a car, state inspections, or renting a moving truck. Thank you for a great experience.

by - Verified Customer November 09, 2016

I received prompt, high quality and friendly service. Thank you. I would return again and highly recommend Southend Auto Exchange.

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by - Verified Customer September 07, 2016

Courtesy "Check Engine" analyzation as new customer.

by - Verified Customer June 08, 2016

My this visit was the first visit to the shop and it was a great experience. I went to get my Merc AC fix after reading a lot of good reviews from google and they were all true, really happy with the service and overall experience.

by - Verified Customer June 08, 2016

Great service and people.

by - Verified Customer June 03, 2016

Always a good experience.

by - Verified Customer June 01, 2016

Very responsive and respectful employees. They made me feel comfortable about the money I was spending.

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by - Verified Customer May 26, 2016

Mike and crew are fantastic! Great works and a Great price!!

by - Verified Customer May 26, 2016

It was good. The people there are very experienced. I had more problems with my car than I was aware of but they took care of it and it was fixed.

by - Verified Customer May 23, 2016

Awesome everything.

by - Verified Customer May 09, 2016

It was fine. Their service was good. I'm satisfied with what they did.

by - Verified Customer April 28, 2016

This shop went out of their way to ensure that I had a ride to/from the shop (as I live extremely close to the location). They provided timely service and my vehicle was managed with care.

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by - Verified Customer April 20, 2016

Quick and excellent service.

by - Verified Customer April 15, 2016

Very honest company. They work fast yet very efficient.

by - Verified Customer April 15, 2016

They do a good job. They are experienced, they did everything that needed done on time. They did not do anything that was unnecessary.

by - Verified Customer April 15, 2016

I had my oil changed there and they are very professional. They did the work we asked them to do and did not try to sell us anything more than we asked them for. The price is reasonable. They get the work done when they say that they will.

by - Verified Customer April 14, 2016

They did a great job. Everything was taken care of.

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by - Verified Customer March 24, 2016

Great service and friendly customer support.

by - Verified Customer March 11, 2016

Quality work at a reasonable price.

by - Verified Customer March 09, 2016

Good experience.

by February 02, 2016

The company was very knowledgeable and nice. Provided great customer service.

by - Verified Customer February 01, 2016


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by - Verified Customer January 06, 2016

Friendly, helpful, and honest service, every time I come in.... when I have a choice this is the only shop I use for my vehicles.

by - Verified Customer December 01, 2015

These guys are great. Mike really takes the time to actually help and not just throw parts on the car without truly diagnosing the issue.

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