Southend Auto Exchange has been serving Charlotte and the surrounding area since 2009. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “friendly”, “helpful”, “awesome”, “professional”, and “fantastic”. This location features a team of automotive technicians with and excellent mix of experience, ongoing training and ASE certifications. An investment in tools and equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.
Southend Auto Exchange
Charlotte, NC 28217 USA
Auto Repair Experience
- Mike Ferrara, Owner
- Established 2009
- 3 Auto Repair Mechanics on Staff
- 2 ASE Certified Auto Technicians
- 21 Years of Car Repair Experience
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Smog/Emissions Testing
- Timing Belts
- Tire Sales/Repair
- AAA Member Discount
- Early Bird Dropoff
- Free Multi-Point Safety Inspection
- Military Discount
- Service Guarantee
- Warranty Accepted
- Wireless Internet
Makes We Serve
I came in for a NC state inspection and Mike was amazing. He completed my inspection same day, in a very short amount of time. Although I have an independent specialty mechanic (my brand is no longer being produced), I would definitely do business with Southend Auto Exchange again. Whether that be buying a car, state inspections, or renting a moving truck. Thank you for a great experience.
I received prompt, high quality and friendly service. Thank you. I would return again and highly recommend Southend Auto Exchange.
Courtesy "Check Engine" analyzation as new customer.
My this visit was the first visit to the shop and it was a great experience. I went to get my Merc AC fix after reading a lot of good reviews from google and they were all true, really happy with the service and overall experience.
Great service and people.
Always a good experience.
Very responsive and respectful employees. They made me feel comfortable about the money I was spending.
Mike and crew are fantastic! Great works and a Great price!!
It was good. The people there are very experienced. I had more problems with my car than I was aware of but they took care of it and it was fixed.
It was fine. Their service was good. I'm satisfied with what they did.
This shop went out of their way to ensure that I had a ride to/from the shop (as I live extremely close to the location). They provided timely service and my vehicle was managed with care.
Quick and excellent service.
Very honest company. They work fast yet very efficient.
I had my oil changed there and they are very professional. They did the work we asked them to do and did not try to sell us anything more than we asked them for. The price is reasonable. They get the work done when they say that they will.
They do a good job. They are experienced, they did everything that needed done on time. They did not do anything that was unnecessary.
They did a great job. Everything was taken care of.
Great service and friendly customer support.
Quality work at a reasonable price.
The company was very knowledgeable and nice. Provided great customer service.
Friendly, helpful, and honest service, every time I come in.... when I have a choice this is the only shop I use for my vehicles.
These guys are great. Mike really takes the time to actually help and not just throw parts on the car without truly diagnosing the issue.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service