Southend Auto Care has been providing the communities of Federal Way, Auburn, and Tacoma with great customer service and quality auto repair since 1987. Mark Hanson, the owner, has assembled a group of very experienced professionals to help ensure your vehicle is fixed right the first time. This commitment shows in the unbiased verified customer reviews we gathered. Customers were consistently happy with the quality of repairs and customer service they received. This RepairPal Certified shop takes the time to attend the ongoing training necessary to stay current and ready to handle most repairs that come through their door. These repairs range from complex check engine light diagnosis to wheel alignment. They back their work with a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service and loaner vehicles (per availability), early bird drop off, and a clean comfortable waiting area with wireless internet are available.
Southend Auto Care
Tacoma, WA 98422 USA
Auto Repair Experience
- Mark Hanson, Owner
- Established 1987
- 3 Auto Repair Mechanics on Staff
- 66 Years of Car Repair Experience
- Check Engine Light
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Transmission Repair
- AAA Member Discount
- Car Delivery
- Car Pickup/Dropoff
- Car Wash
- Early Bird Dropoff
- Heated Waiting Room
- Loaner Car
- Service Guarantee
- Warranty Accepted
- Wireless Internet
Makes We Serve
Excellent service, fair price, transportation home and back.
Service is excellent. I dropped my car off and they shuttled me to my work place. Later, my car needed more work than expected and Southend Auto picked me up from work and provided a loaner car for the night.
The shop does solid work, explains what they recommend, and has proven to be honest in their findings.
Work and customer service has always been good.
They always do friendly reliable service.
Prompt, quality, competent work. Polite, knowledgable owner and service writers.
They provide excellent service at a fair price.
We've gone to Southend for some years now, we can trust both their recommendations of what needs to be done and the level of service we'll receive for both of our vehicles.
Work has ALWAYS been done well with no issues after repairs have been completed.
They have always done a great job for us.
Good people and excellent service.
Southend does good work,
I've been taking my car for repairs to them since the '90's and I've been happy with their service.
I had an emergency and they were able to service my truck on short notice. They fixed it and at a reasonable price. Whereas the Ford dealer charged me twice as much, performed an unnecessary repair, and didn't actually fix the problem I brought to them.
Friendly, responsive, efficient, knowledgable; reasonably priced - all the good things!
Always friendly, great service and always explain in detail what was done or what may need to be done.
The repair came in under their estimate. They took me home and picked me up when my vehicle was ready.
I have been a customer for 10 years and have had great customer service and quality work.
Great service, fair price.
Fair, honest service - Southend Auto Care won't try to sell you a service you don't need. After service follow-up is great!
I've used Southend Auto Care several times in the past and always had satisfactory service.
Great service on car, honest about repairs needed (or not needed), quick as possible, very polite staff, prices as very fair.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service