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South Side Auto Service Inc.

2311 Forest Ave, Staten Island, NY 10303 Map & directions

Call Now: (718) 305-4810

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About South Side Auto Service Inc.

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability
100
Tools & Equipment
98
Customer Service
92
Customer Conveniences
18 months / 18,000 miles
Parts & Labor Warranty

Assessment Summary

South Side Auto Service was established in 1992. Our certification team found Paul Fiorerosso, the owner, to be an experienced technician and business owner with over 35 years serving the local community. He has built a well equipped family owned and operated service facility. Paul has invested in an experienced staff and the best automotive tools and computer diagnostic equipment available to professionally repair your late model computer controlled vehicles. this certified shop likes to think of it's customers as family members and works hard to build a long term relationship with them. Paul and his team take pride in working hard to fix each car right the first time and back all work done in the shop for 18 months/18000 miles. He values experience, ASE Certification, and good old fashioned customer service. Certified shops in our network are considered some of the best automotive repair facilities in the country and our team felt South Side Auto Service fit in nicely.

Message from the Shop

Stop in now to have your vehicle checked or call to schedule an appointment.South Side Auto Services was founded by Paul Fiorerosso on October 1994. He knew that the community of Graniteville, Staten Island was going to need a automotive repair facility that's trustworthy and friendly.

In this family ran and operated business we look to treat all of our clients like family. Customer satisfaction is our number one priority, up top with ensuring your vehicles runs the way it should.

Come be a part of our family here at South Side Auto and have your car running like new.

http://www.southsidemotor.com/
https://www.facebook.com/pages/South-Side-Auto-Service-Inc/118706284873133?ref=hl

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair Windshield/Glass

Amenities

Coffee Early Bird Dropoff Free Estimates Open Saturday
Rental Car Shopping Nearby Shuttle Warranty Accepted
Wireless Internet

Customer Reviews 23 verified reviews (25 total)

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South Side Auto Service Inc.
Verified Customer
July 30, 2013

They were very friendly. They fixed my truck. It was a reasonable cost. They explained to me everything that was wrong with my truck. They fixed it and it has been running perfectly ever since. I was very satisfied.

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South Side Auto Service Inc.
Verified Customer
July 29, 2013

I have been going to South Side for a very long time and he does all my cars. He treats me with the utmost respect. He helps me to and from the shop and provides me service that nobody else can. Out of the wide variety of places I could go to, I choose him because he is the best.

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South Side Auto Service Inc.
Verified Customer
July 27, 2013

They're very helpful. They pick up the car for you. They drop off the car for you. They're very reliable and they're fast. I have been taking all of my cars there. It's a family owned business. It's two sons and a father that own it. I recommend them to all my family members.

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South Side Auto Service Inc.
Verified Customer
July 26, 2013

First of all they do exclusive work. If I ask them to fix something or look at something, they do it. I've been going to them for 15 years with my two cars. They always do good work and I'll always go back to them.

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South Side Auto Service Inc.
Verified Customer
July 26, 2013

They gave me the lowest price and they fixed my car in the time they said. They did a job that two other garages had refused. Their price was the lowest.

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South Side Auto Service Inc.
Verified Customer
July 25, 2013

I would recommend them. In the auto industry there is a lot of dishonesty in they're practices and they are very honest. That's why I've been going to them for years.

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South Side Auto Service Inc.
Verified Customer
July 20, 2013

Sometimes they are really busy so they can't tell you on the spot what it is. They can't really tell you if you have to leave your car for a few hours or a day.

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South Side Auto Service Inc.
Verified Customer
July 10, 2013

They have treated me very well every time I have been there with my car. I never had to worry about what they had my car in there for. I felt from the beginning I could trust them. A friend recommended them to me.

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South Side Auto Service Inc.
Verified Customer
July 09, 2013

They did some excellent work and their customer service was very attentive. They were courteous and the service was excellent and timely.

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South Side Auto Service Inc.
Verified Customer
July 06, 2013

I had a good service actually. They did a good job. I was satisfied with the job they did.

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South Side Auto Service Inc.
Verified Customer
June 26, 2013

I have recommended them to other folks and their service seems to be good and reasonable.

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South Side Auto Service Inc.
Verified Customer
June 20, 2013

They do good work. Their work is good. They do good work there.

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South Side Auto Service Inc.
Verified Customer
June 19, 2013

Besides satisfaction, it was quick. They gave me more information. It was no hassle and the service was pretty fair. I have gone there only one time, so I was satisfied.

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South Side Auto Service Inc.
Verified Customer
June 18, 2013

They were very very helpful and they felt very trustworthy.

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South Side Auto Service Inc.
Verified Customer
June 18, 2013

They serve me very well. I tell them what I need and they do it. I can pull in there and they give me service.

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South Side Auto Service Inc.
Verified Customer
June 17, 2013

They do the work and they are honest. Their prices are very reasonable. They get it done and they call you ahead of time to tell you what's wrong with your car and how much it will cost if they can have your permission.

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South Side Auto Service Inc.
Verified Customer
June 17, 2013

Every time we have gone there we have had first class, personal service and always right on the ball. We have never had a complaint. We have been dealing with them for 20 years and I wouldn't go anywhere else. The prices are reasonable, the help is friendly, and they do a good job. They analyze it and they find out what the problem is and they do a good job. The last time I went in there, they told me the steering section wasn't in a good shape and he immediately told us and fixed it. The prices that he charged were reasonable and he takes our insurance and everything.

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South Side Auto Service Inc.
Verified Customer
June 01, 2013

I've never had a problem. Everything I've ever gone there for was fixed without a problem. The prices are reasonable and the repairs are done in a timely fashion.

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South Side Auto Service Inc.
Verified Customer
May 31, 2013

The service is excellent. I feel that it's convenient for me to go to that service station, and it seems that they repair the car in a decent amount of time. There's no long waiting period.

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South Side Auto Service Inc.
Verified Customer
May 28, 2013

Every time I go there I get good service. Usually what they say is right on.

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South Side Auto Service Inc.
Verified Customer
April 23, 2013

They always take care of everything I need, and it's as fast as possible. They talk me out of the things that I don't need. They help me out and take me home and take me back to my car. Very personable. Never had any problem with having to go back from any repairs that had been done. Prices are very good. They let you know before time what it's going to cost. They'll call ahead of time before they fix it and send you a bill. They explain what you need and what you need to do.

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South Side Auto Service Inc.
Verified Customer
March 19, 2013

They were very reasonable and very thorough. They're very good at diagnosing the problem at very reasonable prices.

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South Side Auto Service Inc.
Verified Customer
February 23, 2013

They're helpful. They were very accommodating to my situation for what had to be done on my car. They priced within my range. It was reasonable.

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South Side Auto Service Inc.
February 06, 2015

*WARNING* I would not recommend this repair shop to anyone. I took my 2010 Toyota Corolla S vehicle to this repair shop on Tuesday Feb 3, 2015 to repair an oxygen sensor (my vehicle had a check engine light on, VSC- vehicle stability control light blinking and the traction control light on). I determined the problem before bringing the vehicle to the repair shop, base on the use of a PocketScan OBD11 that reads codes for vehicles that are made after 1996. The code was P0138 (02 Sensor Circuit High Volts -Bank 1 Sensor 2). Paul the owner did a full diagnostic and agreed that this was the problem (Code P0138). I had him replace the sensor and he charged me $323 dollars for parts and labor and verbally gave me a 12 month warranty on the work done. Two days later (Feb 5, 2015) I had the same problem, the check engine light, VSC, and traction light was back on. I once again used my PocketScan to determine the problem and it was exactly the same problem as before. I took the vehicle back to Paul at the repair shop. He had the vehicle checked again and told me it was a different sensor and wanted to charge me an additional $283 dollars to change the sensor. I said no because the problem was exactly the same as before (Code P0138). He said his diagnostic determined that it was another sensor. I ask him why his initial diagnostic did not reveal this problem, he said " These things happen from time to time". He refuse to repair my vehicle without charging me an additional fee of $283 dollars. I took vehicle to his repair shop base on his positive reviews. The first time I took the vehicle to his repair shop he told me that I would not have any problems with the same issue and if so he would repair it at no additional cost. Upon reading the receipt he printed for me it stated I had a 90 day warranty on parts and labor and not a 12 months warranty like he had originally (verbally) told me. I was disappointed and felt rip off by these so call mechanics. I came in with a problem to his repair shop and in the end I left with the same problem (back to square one)and with my pocket $323 dollars lighter. I would have not even given this repair shop 1 star but this is the lowest rating I can give. :(

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South Side Auto Service Inc.
March 10, 2015

He is a lying piece of garbage.. $ 325.00 for the fuel pump. $325.00 labor. Fine I didn't have a lift so. its a simple job with a lift . I paid him. No Prob. Finally I got someone I can trust. Had him change the water jackets. BIG JOB! Over $2000.00 cash. After I got it back the van shut down. every time I stopped on a hill. then would start again. THE Mechanic did not put the wires back in there protective loom. Crank sensor wire was shorting against the frame. took me and another mechanic a few days to find the half cut wire. Then the van started sounding like a tank. Turns out he didn't put the exhaust manifold gasket in correctly. So it burnt out. Paul said I had only a 30 day guarantee. When I told him about the other problems that I had repair myself. He said I should have towed the vehicle to him. when I said he should make good on the gasket. He said the mechanic who worked on the vehicle didn't work there any more. He would NOT stand behind his work Without charging me Again. I brought it down the Street to Meineke on Forest avenue. These guys are the Best. Honest Reliable.
Stay AWAY FROM South Side Auto. He Will definitely take you r money After he gains your trust First. I had to give him One STAR Because It wont let me give him ZERO!

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Hours of Operation
Mon - Fri:8:00am to 5:00pm
Sat:8:00am to 1:00pm
Sun:CLOSED
Call Now:

(718) 305-4810

Auto Repair Experience

  1. Paul Fiorerosso , Owner
  2. Established 1992
  3. 2 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 27 Years of Car Repair Experience