Q&A

I have had a problem starting my hybrid about three times now. When I turn the key the "ready light" does not come on. I have taken the key out to try it again and nothing happens. After several attempts it may start or I give up and come back to it later it starts no problem. I have taken it the dealer and they can find nothing wrong of course. I have also had trouble with the key physically turning in the switch. Are the two related and if so, why didn't the dealer put two and two together. Please help!