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Smith Specialty Automotive

310 N. Lindenwood Drive, Olathe, KS 66062 Map & directions

Call Now: (913) 225-7442

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About Smith Specialty Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability (?)
98
Tools & Equipment (?)
89
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Providing great serve and pricing has been a goal at Smith Specialty Automotive since it opened in 1997. This commitment was confirmed in our unbiased survey of their recent customers. Dave Smith, the owner, has assembled a group of very experienced veterans who have demonstrated a commitment to ASE Certification and attending the most current training available to help ensure your vehicle is fixed right the first time. To that end, an investment has also been made in some of the best automotive tools and computer diagnostic equipment available. Repairs range from advanced diagnostics and programing to minor and major repairs. Smith Specialty Automotive has the equipment and know how to be a true dealership alternative. They back their work with 24-month / 24,000-mile warranty. Local shuttle service, early bird drop off, Saturday hours, and a clean comfortable waiting area are all available for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Classic Car Repair/Restoration Collision Repair & Paint
Diagnosis Hybrid/Electric Muffler & Exhaust Oil Change & Lube
Scheduled Maintenance Service & Repair Smog/Emissions Testing Timing Belts
Tire Sales/Repair Transmission Repair

Amenities

AAA Member Discount Car Pickup/Dropoff Coffee Early Bird Dropoff
Extended/Evening Hours Financing Free Estimates Free Inspection
Gas/Diesel Heated Waiting Room Military Discount Open Saturday
Open Weekends Senior Discount Service Guarantee Shuttle
Warranty Accepted Wireless Internet

Customer Reviews 41 verified reviews

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Smith Specialty Automotive
Verified Customer
January 30, 2014

Work was done well, and timely. If they have made a mistake for whatever reason, they will make it right. Have experienced this myself.

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Smith Specialty Automotive
Verified Customer
January 29, 2014

Quick, reliable, friendly.

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Smith Specialty Automotive
Verified Customer
January 25, 2014

The staff is very personable and nice; calls their customers by name. They are always willing and available to answer any questions you have and help you with whatever problems you are having with your car. They also help you find the cheapest options. Overall, great service! :)

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Smith Specialty Automotive
Verified Customer
January 24, 2014

They are always helpful and honest.

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Smith Specialty Automotive
Verified Customer
January 21, 2014

The two times I have come, I feel it takes extra long. I came for an oil change and it took almost 2 hours.

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Smith Specialty Automotive
Verified Customer
January 20, 2014

Good service.

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Smith Specialty Automotive
Verified Customer
January 17, 2014

Excellant service both now and in the past.

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Smith Specialty Automotive
Verified Customer
January 17, 2014

They are trustworthy, polite and have great integrity in a industry that is known for not having a lot of integrity.

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Smith Specialty Automotive
Verified Customer
January 16, 2014

All the guys go out of their way to do great work and honest work; and they do it with a smile! That's why I take all our cars across town to Smith Specialty in Olathe. It's the only place for several years now.

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Smith Specialty Automotive
Verified Customer
January 11, 2014

The staff is very professional and knowledgeable in all car repairs. The front office staff provides excellent customer service and makes each customer welcome while explaining what services are being done and recommending service work that needs to be done. I never feel like they are trying to "sell" extra services.

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Smith Specialty Automotive
Verified Customer
January 10, 2014

Extremely friendly, helpful and down to earth service.

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Smith Specialty Automotive
Verified Customer
January 07, 2014

When I dropped the caroff for an estimate, there was never any mention that there would be a diagnostic fee, the guy at the counter was very rude to my wife when she went to pick the car up. I wanted an estimate to make my repair, instead a reveiced a huge list of everything that needed to be replaced. Very suspect.

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Smith Specialty Automotive
Verified Customer
January 04, 2014

Fair price, exceptional service. They walked me through what was wrong, what it would cost to fix and also something that I thought would be very expensive, (valve gasket replacement), they took care of, same visit for one third of what I was quoted at another shop.

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Smith Specialty Automotive
Verified Customer
January 04, 2014

I can trust this company. They will tell the truth and do quality work.

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Smith Specialty Automotive
Verified Customer
January 03, 2014

I've had good experiences at this repair shop. My impression is that the staff is honest and ethical.

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Smith Specialty Automotive
Verified Customer
January 02, 2014

You are doing a good job.

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Smith Specialty Automotive
Verified Customer
December 30, 2013

Smith Specialty Automotive always takes good care of me and my car. The staff are friendly, and the service is timely. I have no reason to go anywhere else for car maintenance.

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Smith Specialty Automotive
Verified Customer
December 21, 2013

The repair work was done on time with no "extra" costs at time of payment. It has been approximately 3 months since I had the work done and, so far, everything is working fine.

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Smith Specialty Automotive
Verified Customer
December 20, 2013

Quick great price and was very even though I was in a hurry they meet my time issues.

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Smith Specialty Automotive
Verified Customer
December 20, 2013

Friendly, knowledgeable people, excellent service...probably should have charged me more than they did for what I received and I won't forget that.

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Smith Specialty Automotive
Verified Customer
December 18, 2013

They did a pretty good job.

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Smith Specialty Automotive
Verified Customer
December 17, 2013

Honest and they did a good job.

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Smith Specialty Automotive
Verified Customer
December 14, 2013

They are very consistent and I know I can always rely on them.

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Smith Specialty Automotive
Verified Customer
December 02, 2013

Good service at fair prices.

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Smith Specialty Automotive
Verified Customer
November 20, 2013

Very happy with the service received and I felt that I wasn't being taken advantage of just because I know nothing about vehicles!

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Smith Specialty Automotive
Verified Customer
November 18, 2013

Good service, friendly people, fair prices.

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Smith Specialty Automotive
Verified Customer
November 18, 2013

They do a very good job.

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Smith Specialty Automotive
Verified Customer
November 14, 2013

I trust Dave Smith to employ honest and skilled mechanics. I believe my vehicle is being well cared for, and I am not being over charged.

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Smith Specialty Automotive
Verified Customer
November 02, 2013

Trustworthy and competent.

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Smith Specialty Automotive
Verified Customer
October 26, 2013

Best customer service.

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Smith Specialty Automotive
Verified Customer
October 19, 2013

They are honest, flexible and reliable. I will continue to trust in Smith Specialty Auto for all my car related needs!

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Smith Specialty Automotive
Verified Customer
October 01, 2013

Expensive repairs.

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9 verified customers did not leave comments but provided these ratings:

(4) by 4 verified reviewers
(2) by 2 verified reviewers
(3) by 3 verified reviewers
Get Directions to Smith Specialty Automotive
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Hours of Operation
Mon - Fri:7:00am to 6:00pm
Sat:8:00am to 5:00pm
Sun:CLOSED
Call Now:

(913) 225-7442

Auto Repair Experience

  1. Dave Smith, Owner
  2. Established 1997
  3. 3 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. 58 Years of Car Repair Experience