Advice needed about how to file a suit against an automaker.
My car has been in for service 4 times and has not been repaired by the dealer. The car is a 2007 Chevy Malibu with only 15000 miles (the problem was first reported at 2000 miles).
GM says the transaxle shake is a "characteristic." Three independent transmission shops diagnose it as an internal auto transmission issue. (Even the GM dealer noted the problem.)
GM's 800 number for Customer Service also called the issue a "characteristic" and refused to authorize the local dealer to work on the car.
Now I have to file a claim in small claims court. Has anyone else had to do this?
Most importantly, do you file the claim against the local dealer that did not provide a solution?
Any help on this is appreciated.