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Silver Lake Auto Center

N48 W36355 E Wisconsin Avenue, Oconomowoc, WI 53066 Map & directions

Call Now: (262) 477-4184

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About Silver Lake Auto Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
100
Tools & Equipment (?)
93
Customer Service (?)
98
Customer Conveniences (?)
36 months / 36,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Our assessment of Silver Lake Auto revealed a team of very capable technicians with a good mixture of experience, including a core group that has been working together for many years. Four of five technicians are ASE certified, including two who have achieved ASE Master Tech status. We found this shop to excel in just about every area of customer convenience. A real bonus here is the fact they are open seven days a week, which is a rarity, even for our Certified shops! Silver Lake also backs their repairs with an impressive 36-month/36,000-mile warranty.

Message from the Shop

Complete foreign and domestic auto repair and towing. Goodyear G3X dealer, Michelin Alliance dealer, Yokohama Advantage dealer, Continental/General Gold dealer. 24 hour towing and roadside assistance.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Roadside Assistance
Scheduled Maintenance Service & Repair Smog/Emissions Testing Timing Belts
Tire Sales/Repair Transmission Repair Windshield/Glass

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Car Wash
Child Friendly Coffee Early Bird Dropoff Extended/Evening Hours
Financing Free Inspection Gas/Diesel Heated Waiting Room
Loaner Car Open Saturday Open Weekends Parts/Accessories
Service Guarantee Shuttle Store Towing
Warranty Accepted Wireless Internet

Customer Reviews 9 verified reviews (10 total)

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Silver Lake Auto Center
Verified Customer
June 14, 2012

I thought Adam took care of me. He was very efficent and very nice.

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Silver Lake Auto Center
Verified Customer
June 13, 2012

I would definitely advise other people to go there. It's a very nice place. When you walk in, they pay attention to you. I think they do a good job. They are a good Christian business that goes out and helps people in the community.

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Silver Lake Auto Center
Verified Customer
June 11, 2012

They were really nice and understood my circumstances and were accomadating to my circumstances.

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Silver Lake Auto Center
Verified Customer
June 11, 2012

The cost was a bit more than I had anticipated, but I'm sure that would have happened anywhere I would have went. They gave me cookies. They were excellent.

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Silver Lake Auto Center
Verified Customer
June 11, 2012

They were very nice and very thorough, but they are not the least expensive place to go.

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Silver Lake Auto Center
Verified Customer
June 04, 2012

They are very responsive to my needs.

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Silver Lake Auto Center
Verified Customer
June 01, 2012

They are very courteous and have a pleasant atmosphere to wait in while waiting for repairs. They are very trustworthy. I've had bad experiences, but this one was great. I highly recommend them.

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Silver Lake Auto Center
Verified Customer
May 30, 2012

It's always a great experience. The service staff is wonderful and their goal is to please their customers.

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Silver Lake Auto Center
Verified Customer
May 30, 2012

The problem was they couldn't figured out what was wrong with my car but they charged me more than $100.

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Silver Lake Auto Center
September 11, 2009

I recently took my 2008 Chevy Impala in for a basic lube, oil, and filter change. When I picked my car up, I was informed about a couple of items that could be and should be brought to the attention of a dealer for repair/replacement under warranty. Not many repair shops would have told me that I had these issues AND can have them covered by my factory warranty. I have been using SLACN for about 8 years and will continue to make them my service center of choice. From the car that they helped me nurse to 180,000+ miles to my current vehicle...I trust SLACN for all of my auto needs (tries, breaks, LOF, diagnostics, and all repairs) because I have 100% confidence in their efforts to take care of me as a customer and my car. I also trust that they will be honest with me about when my car might not be worth continuing to repair. An extremely fair priced service is nice, but the quality, care, and little extras (cookies with service, loaner cars, clean waiting room, etc.) I recommend Silver Lake Auto to everyone I know needs service and/or to purchase a high quality used vehicle.

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An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:00am to 6:00pm
Sat:7:00am to 3:00pm
Sun:CLOSED
Call Now:

(262) 477-4184

Auto Repair Experience

  1. Daniel Garlock, Manager
  2. Established 1973
  3. 5 Auto Repair Mechanics on Staff
  4. 4 ASE Certified Auto Technicians
  5. 57 Years of Car Repair Experience