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Signature Total Car Care

2655 Northgate Ave, Cumming, GA 30041 Map & directions

Call Now: (770) 467-3193

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About Signature Total Car Care

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
97
Tools & Equipment (?)
96
Customer Service (?)
95
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Signature Total Car Care was established in 2008. A.J. Hanmer takes a simple approach to his business: "We treat your vehicle like we own them." This special care with customers and their cars was confirmed in our unbiased review of their most recent customers. They describe this team as honest, knowledgeable, reasonably priced, and accommodating. This RepairPal Certified shop features a team of professionals who combine for over 75 years of automotive repair experience. AJ has made an investment in some of the best automotive training, tools and equipment for his staff. They are highly qualified to work on all makes and models with special skills for European vehicles. This level of training and high quality specialized tools makes this location a great alternative to the dealer for your service and repair needs. Local shuttle service, loaner vehicles, early bird drop off, and a very clean comfortable waiting area with wireless Internet are available. For your peace of mind the work completed at this shop is backed by a 12-month / 12,000-mile warranty.

Message from the Shop

Signature Total Car Care is a family owned, independent automotive repair facility in Cumming GA that provides an economical alternative to expensive dealer services. We have the resources and experience necessary to meet all your car care needs. We are a highly motivated group that takes the time to tap into the needs of every single client. We specialize in Mercedes Benz, BMW, Audi, Volvo as well as Asian and Domestic vehicles.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Hybrid/Electric
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts
Transmission Repair

Amenities

Car Pickup/Dropoff Early Bird Dropoff Heated Waiting Room Loaner Car
Rental Car Service Guarantee Wireless Internet

Customer Reviews 27 verified reviews

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Signature Total Car Care
Verified Customer

We take our 4 cars there and always leave happy. Great customer care. They do a great job of explaining why and what needs to be done. Very trustworthy group.

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Signature Total Car Care
Verified Customer

Unhappy with service and lack of followup with missing battery cover-my daughter drove to uga with the bottom piece scraping the ground-this was NOT like this when we brought the car in and now we have this issue and we cannot just bring the car back so will have to pay someone else to fix this issue that was created by Signature.

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Signature Total Car Care
Verified Customer

Excellent and professional service with a smile. Explains all work needed prior. Highly recommend than.

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Signature Total Car Care
Verified Customer

I trust every decision that is presented to me by signature. I know it is in my best interests and the price will be fair.

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Signature Total Car Care
Verified Customer

Besides having all items completed, they were all done right! I have been meaning to call you and tell you how happy I am. It had a very slight miss, I started using premium and it has completely stopped. It runs great. I am going on a trip to central Texas, leaving next week. More over, the personal attention allows a customer to feel assured all will go well. A.J., you are very good at it. Vinnie, you will not draw fire.

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Signature Total Car Care
Verified Customer

Excellent customer service, fast and friendly service and very helpful!

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Signature Total Car Care
Verified Customer

Vinny and AJ are men of their word. I love that I can believe them when they tell me something about my car.

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Signature Total Car Care
Verified Customer

They new immediately what my problem was and saw me without an appointment. In and out in one hour.

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Signature Total Car Care
Verified Customer

Excellent service and knowledge of personnel.

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Signature Total Car Care
Verified Customer

I believe they provide fair un-biased service. Very friendly and easy to work with.

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Signature Total Car Care
Verified Customer

Friendly, personalized, and quality service.

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Signature Total Car Care
Verified Customer

They are honest and the work is done well.

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Signature Total Car Care
Verified Customer

Great service department; reliable and reasonably priced. Very trustworthy team.

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Signature Total Car Care
Verified Customer

Honest and knowledgeable I like the owner and their staff.

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Signature Total Car Care
Verified Customer

They're honest and do a great job.

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Signature Total Car Care
Verified Customer

AJ and his team go above and beyond to accommodate my work schedule, always fix the problem the first time, and provide excellent customer service!

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Signature Total Car Care
Verified Customer

AJ and Vinnie are always very helpful. It is hard to find someone in the car repair business that you can trust with your car and repairs. These guys always shot me straight and do a good job.

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Signature Total Car Care
Verified Customer

Best services and TLC I've ever received. Beyond exceeded my expectations.

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Signature Total Car Care
Verified Customer

They are honest and don't recommend things that you don't need. They guarantee all work that they perform.

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Signature Total Car Care
Verified Customer

I have used them before and they are pretty good. AJ and Vinny are always honest with me.

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Signature Total Car Care
Verified Customer

Took care of it at a reasonable price in a timely manner.

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Signature Total Car Care
Verified Customer

They have always done me good, they do the work on time and they are very courteous and convenient.

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Signature Total Car Care
Verified Customer

The repair came undone when I was driving the car and I had a lack of return calls in a reasonable time frame. I put my key to the vehicle and it took six weeks or at least a month for my keys. The agent said he forgot me, I felt this was not professional.

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Signature Total Car Care
Verified Customer

AJ was honest with me about replacing a part that my owners manual said I had to. AJ explained that I could go another 10,000 miles.They do good work, courteous and the waiting area was very clean.

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Signature Total Car Care
Verified Customer

Honest, fair price and quality work.

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Signature Total Car Care
Verified Customer

Excellent service and pricing...

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Signature Total Car Care
Verified Customer

I'm extremely pleased with the service.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Call Now:

(770) 467-3193

Auto Repair Experience

  1. A.J. Hanmer, Owner
  2. Established 2008
  3. 3 Auto Repair Mechanics on Staff
  4. 50 Years of Experience