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Shifflet Auto Care

3374 Sullivant Ave | Columbus, OH 43204

(614) 702-2176

Call Now: (614) 702-2176
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RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
97
Tools & Equipment (?)
91
Customer Service (?)
93
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Shifflet Auto Care has been serving the community of Columbus since 1972. Michael Shifflet is the owner and manager, he has over 15 years of automotive industry experience and is ASE Master Certified. We found he has a solid team of two technicians with over 35 years of combined experience, one of whom is also an ASE Master. Everyone regularly attends training to keep pace with the ever advancing automotive technology. They have all the tools and shop equipment we would expect to see in one of our Top Shops and they offer a 24 Month 24,000 Mile warranty. Amenities include a local shuttle service, early bird/after hours drop-off, and free WiFi internet access.

Message from the Shop

Our goal is to offer the best services available at affordable prices to get you back on the road in no time.
Shifflet Auto Care Center You'll be hard-pressed to find the same level of expertise that our auto mechanic specialists provide! We have years of experience working on both domestic and import vehicles of all makes and models and can work with you to find cost-effective repair and maintenance alternatives.
For a high-performing vehicle, trust Shifflet Auto Care Center with your car, truck, or van. To learn more about the services we offer, please contact us by phone at 614-488-9951 or send us an email. We also invite you to learn more about our dedication to you, our valued customer.

Auto Makes We Service

Acura BMW Buick
Cadillac Chevrolet Chrysler
Dodge Ford GMC
Geo Honda Hummer
Hyundai Infiniti Isuzu
Jaguar Jeep Kia
Land Rover Lexus Lincoln
Mazda Mercedes-Benz Mercury
Mini Mitsubishi Nissan
Oldsmobile Plymouth Pontiac
Porsche Ram Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Hybrid/Electric Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair

Amenities

AAA Member Discount Coffee Early Bird Dropoff Financing
Gas/Diesel Heated Waiting Room Military Discount Senior Discount
Service Guarantee Shuttle Towing Warranty Accepted
Wireless Internet

Customer Reviews (13 reviews)

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  • Shifflet Auto Care
    Ellis @ Beth - Verified Customer
    January 24, 2013

    The staff at Shifflet are knowledgeable and will answer any questions I have. They understand that it's important to have the vehicle back as soon as possible. They are very flexible.

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  • Shifflet Auto Care
    Fran - Verified Customer
    January 22, 2013

    I was referred to them. Very friendly and cooperative. Very helpful. I would go back to them in the future and I will recommend them.

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  • Shifflet Auto Care
    Robert - Verified Customer
    January 14, 2013

    I think it has great people working there. They are always accommodating. If you ask a question, they answer it the best they can. I just haven't had any problems with them.

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  • Shifflet Auto Care
    Joe - Verified Customer
    January 03, 2013

    Overall they are nice and friendly. They give an estimate right away. They are prompt and courteous.

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  • Shifflet Auto Care
    Shirley - Verified Customer
    December 28, 2012

    They are very expensive.

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  • Shifflet Auto Care
    Roger @ Maureen - Verified Customer
    December 18, 2012

    Mike has been in business for a long time. You do that by treating each customer as your first and pay attention to them. Mike wants to get it right at a fair price. I trust Mike completely.

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  • Shifflet Auto Care
    Sherry - Verified Customer
    December 17, 2012

    Extremely friendly and they always take time to listen. They have even taken me home.

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  • Shifflet Auto Care
    Bill - Verified Customer
    December 04, 2012

    I've been dealing with them for three of four years probably, and I find them extremely accommodating. They keep a clean shop. Very professional. They will drive you home and call you when your car is ready. I've never had it delivered, but I suspect they would do that.

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  • Shifflet Auto Care
    Scott & Lori - Verified Customer
    November 26, 2012

    Very thorough with diagnosis of the problem(s) and always detailed in their explanation(s) of the repair(s). Highly recommend!

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  • Shifflet Auto Care
    Linda - Verified Customer
    November 08, 2012

    Very satisfied with the work performed. Everything was ready on time and they didn't pressure us.

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  • Shifflet Auto Care
    Jerry - Verified Customer
    October 10, 2012

    They are good at what they do. They are constantly in school with their shop to keep up with the latest and greatest.

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  • Shifflet Auto Care
    Beverly - Verified Customer
    October 01, 2012

    I was well pleased with them all together. The person, his personality, I liked it.

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  • Shifflet Auto Care
    Ed - Verified Customer
    September 17, 2012

    They are well above the Mercedes and BMW people, well above anybody. They really mean what they say. I have no problem. I send everybody to them if I can't do it myself. I'm disabled and can't do anything myself. I send some of my own cars there to. I've been building race cars and high performance cars for over 30 years.

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Hours of Operation

Mon8:00am to 6:00pm
Tue8:00am to 6:00pm
Wed8:00am to 6:00pm
Thu8:00am to 6:00pm
Fri8:00am to 5:00pm
Fast Facts
  1. Michael Shifflet, Manager
  2. Established 1972
  3. Online Reputation:
  4. 2 Technicians on Staff
  5. 1 ASE Certified Technician
  6. 35 Combined Years of Experience