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Shadow Mountain Auto Service

10410 N 32nd St, Phoenix, AZ 85028 Map & directions

Call Now: (602) 899-3666

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About Shadow Mountain Auto Service

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability
90
Tools & Equipment
93
Customer Service
93
Customer Conveniences
36 months / 36,000 miles
Parts & Labor Warranty

Assessment Summary

Shadow Mountain Auto Service was established in 2007 and has been providing the Phoenix area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to wheel alignment, to check engine light diagnosis and repairs, to state emission testing, as well as your scheduled maintenance needs. This work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “trustworthy”, “friendly”, “professional”, “helpful”, and “knowledgeable”. Local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Oil Change & Lube Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts Transmission Repair

Amenities

Coffee Early Bird Dropoff Extended/Evening Hours Free Multi-Point Safety Inspection
Gas/Diesel Heated Waiting Room Rental Car Service Guarantee
Shuttle Towing Warranty Accepted Wireless Internet

Customer Reviews 25 verified reviews (27 total)

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Shadow Mountain Auto Service
Verified Customer
April 23, 2015

I have only used them once and everything turned out well.

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Shadow Mountain Auto Service
Verified Customer
April 22, 2015

They are honest.

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Shadow Mountain Auto Service
Verified Customer
April 22, 2015

They do good work and I have been using them for years.

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Shadow Mountain Auto Service
Verified Customer
April 21, 2015

I have had good service from them for the past 10 years and I have never had a problem.

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Shadow Mountain Auto Service
Verified Customer
April 21, 2015

They have a way of coming across as very trustworthy, and they are reasonable in their pricing.

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Shadow Mountain Auto Service
Verified Customer
April 13, 2015

I have been totally satisfied with your service.

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Shadow Mountain Auto Service
Verified Customer
April 01, 2015

They have great prices and great service.

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Shadow Mountain Auto Service
Verified Customer
April 01, 2015

I have had work done there twice. It's a little pricey and I didn't get much information the second time in.

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Shadow Mountain Auto Service
Verified Customer
March 31, 2015

Excellent service.

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Shadow Mountain Auto Service
Verified Customer
March 31, 2015
Shadow Mountain Auto Service
Verified Customer
March 25, 2015

Always efficient and helpful.

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Shadow Mountain Auto Service
Verified Customer
March 19, 2015

Excellent, friendly and professional service.

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Shadow Mountain Auto Service
Verified Customer
March 17, 2015

I can get in for an appointment when needed. The team communicates well - from how long I can expect to wait, to checking in to explain results/options before completing repair. I get information that is clear and informative for me. The team also goes above and beyond, for example replacing a headlight free of charge and without being asked and also not charging me for testing that doesn't result in explanation.

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Shadow Mountain Auto Service
Verified Customer
March 17, 2015

Curt and Shadow Mtn are so honest and trustworthy....doing only what needs to be done. Their work is quality. I just trust them.

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Shadow Mountain Auto Service
Verified Customer
March 12, 2015
Shadow Mountain Auto Service
Verified Customer
March 11, 2015

Honest, great service.

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Shadow Mountain Auto Service
Verified Customer
March 11, 2015

Great service, communication, and ethical.

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Shadow Mountain Auto Service
Verified Customer
March 04, 2015

Reliable, but the location is a little rough for everyone to feel comfortable.

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Shadow Mountain Auto Service
Verified Customer
February 26, 2015

SM Auto has been great for years.

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Shadow Mountain Auto Service
Verified Customer
February 23, 2015

Knowledgeable, trustworthy and considerate.

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Shadow Mountain Auto Service
Verified Customer
February 17, 2015

I was given a fair estimate and the total cost for the job came in under the estimate. I have several items to get fixed on the car and they did a good job of helping me figure out what to do and in what order.

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Shadow Mountain Auto Service
Verified Customer
January 18, 2015

Very friendly and knowledgeable.

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Shadow Mountain Auto Service
Verified Customer
January 12, 2015

Friendly, thorough and efficient.

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Shadow Mountain Auto Service
August 19, 2011

I Love Shadow Mountain Auto Service for lots of reasons.
1. PRICE=Quality work done
2. Quote=Actual work needed
3. Warranty=Peace of mind

Fair,honest, and work is done in the time frame specified. Being a woman I appreciated the extra time showing me, and explaining to me what was going to be done.

GREAT place!!!!

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Shadow Mountain Auto Service
July 14, 2010

This place is the best. If you have to ask yourself " aren't there any honest, good shops out there?" the answer is yes. and it is Shadow Mountain Auto. The prices are fair, and if it's not broke, they try to get you to fix it. Try them and see for yourself. They're super nice and all around good guys.

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2 verified customers did not leave comments but provided these ratings:

(1) by 1 verified reviewer
(1) by 1 verified reviewer
Get Directions to Shadow Mountain Auto Service
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:00am to 6:00pm
Call Now:

(602) 899-3666

Auto Repair Experience

  1. Curt Morgan, Owner
  2. Established 2007
  3. 3 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 90 Years of Car Repair Experience