Sergeants Towing Corporation

This shop is not RepairPal Certified. Learn more
2045 North Vancouver Avenue
Portland, OR 97227
(503) 281-1948

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
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Details

Specialties

  • Service & Repair

Affiliations

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

Customer Reviews

May 11, 2015

Rude, disrespectful, unhelpful, apathetic, cynical, indolent, Machiavellian, and miserable. That is just a start a list of words I would use to describe Sergeants Towing Corporation. When I went to their Shaw RD. location to pick up my vehicle, I was met by Greg. Greg literally showed no sympathy towards my situation. When Greg initially showed up, he refused to greet me when I stuck out my hand to introduce myself. While in the office, I cordially asked him questions in regards to the parking policy (as I felt I parked in the early morning, not in the evening), and was met with a short, brash, and rude answer. He told me if I have an issue with the policy that I can take this "paper" and write a complaint. The paper he handed me was for an internal employee complaint.

I asked Greg if there was any chance of reducing the fine, as I found the $340 release fine for holding my car less than 12 hours rather unreasonable, his response was "not my problem". I eventually called Greg out on his attitude and asked him why he was acting this way towards me. This complaint clearly infuriated Greg. It caused him to take off his shield style sunglasses, look me in the eyes for the first time to ask if I had a problem. I told him I felt he was being short and rude to me. Greg acting overly aggressive and defensive, told me he acts this way towards everyone because of the line of work he is in (yikes). After Greg puffed his chest to intimidate, he chose to ignore me for the rest of my stay. Of course I was charged the $340 penalty. This was truly an unfair and unsettling experience. I would truly discourage anyone from using Sergeants Towing. They are awful.

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