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Scott's Specialties Inc

11804 Coakley Circle, Rockville, MD 20852 Map & directions

Call Now: (301) 563-9796

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About Scott's Specialties Inc

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
99
Technical Ability (?)
100
Tools & Equipment (?)
94
Customer Service (?)
96
Customer Conveniences (?)
12 months / Unlimited miles
Parts & Labor Warranty (?)

Assessment Summary

Scott's Specialties has been providing specialized care for Volvo owners for the last 25 years. Scott Folley, the owner, has built his business by providing quality repairs and competitive pricing. This foundation, coupled with the relationships this team builds with its customers make this a great choice for personalized service by qualified professionals. This commitment was confirmed in the feedback we received from their current customers who describe them as friendly, reliable, prompt, and highly trained. Because of this, the demand to expand the types of cars they work on was great and Scott has risen to the challenge. This location features a team of very experienced professionals who take their trade seriously, attending the ongoing training that is needed to professionally service and repair your modern vehicle. This experience and training is coupled with the some of the best automotive tools and computer diagnostic equipment available to make this great place for you and your vehicle. Work performed here is backed by a 12-month / unlimited mileage warranty for your peace of mind. Local shuttle service, early bird drop off, and a clean comfortable waiting area with wireless Internet are available for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Collision Repair & Paint
Diagnosis Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts

Amenities

Early Bird Dropoff Heated Waiting Room Rental Car Service Guarantee
Shuttle Wireless Internet

Customer Reviews 33 verified reviews

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Scott's Specialties Inc
Verified Customer
May 20, 2014

Courteous staff, timely service, clear explanations of work to be performed & reason.

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Scott's Specialties Inc
Verified Customer
May 16, 2014

The work is always done correctly. The prices are fair.

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Scott's Specialties Inc
Verified Customer
May 13, 2014

Great service at a reasonable price. Great people!

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Scott's Specialties Inc
Verified Customer
May 13, 2014

They are highly trained in the care of ones vehicle.

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Scott's Specialties Inc
Verified Customer
May 13, 2014

Prompt, reliable with every visit.

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Scott's Specialties Inc
Verified Customer
May 12, 2014

These guys are the best.

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Scott's Specialties Inc
Verified Customer
May 09, 2014

Very honest and convenient service, they take a wide range of makes and models, great price.

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Scott's Specialties Inc
Verified Customer
May 07, 2014

Excellent cheerful service at a reasonable price.

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Scott's Specialties Inc
Verified Customer
May 02, 2014

We have been bringing our Volvos to Scott's since 1989

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Scott's Specialties Inc
Verified Customer
April 30, 2014

The staff at Scott's is very friendly and the office is inviting.Repairs were done on time and accurately.

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Scott's Specialties Inc
Verified Customer
April 24, 2014

The service is wonderful. They know my car and have a record of all repairs. I trust them and know that they will only do work that is necessary.

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Scott's Specialties Inc
Verified Customer
April 22, 2014

We have been going to Scott's for years. Service is prompt, feedback to us explaining other repairs that might be needed is excellent. Repairs needed and work performed always clearly explained. Work is completed on time,

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Scott's Specialties Inc
Verified Customer
April 18, 2014

Reliable, fair-priced service.

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Scott's Specialties Inc
Verified Customer
April 16, 2014

They have great customer service. They are appointment only but they have always accommodated me when I have had an emergency. I trust them.

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Scott's Specialties Inc
Verified Customer
April 11, 2014

I love you guys.

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Scott's Specialties Inc
Verified Customer
April 10, 2014

So far so good.

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Scott's Specialties Inc
Verified Customer
April 07, 2014

Great service. Easy to work with.

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Scott's Specialties Inc
Verified Customer
April 04, 2014

Scott's Specialty is a honest reliable business.

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Scott's Specialties Inc
Verified Customer
April 03, 2014

Honest, friendly service. Convenient location (for us), and specializing in Volvos.

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Scott's Specialties Inc
Verified Customer
April 02, 2014

Their service is good, but they're a little out of the way.

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Scott's Specialties Inc
Verified Customer
March 28, 2014

Everyone at Scott's is skilled, reliable and courteous.

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Scott's Specialties Inc
Verified Customer
March 27, 2014

Scott's Specialties far exceeded my expectations for quality and value per dollar.

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Scott's Specialties Inc
Verified Customer
March 27, 2014

Throughout many years the service provided has been reliably sound.

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Scott's Specialties Inc
Verified Customer
March 21, 2014

Easy to book appointment. Easy to deal with. Not a perfect score because last two times they were unable to figure out the problem and suggested a repair that "may" have worked but would have cost several hundreds of dollars. This did not make sense to me because if it didn't work, I would have paid for it unnecessarily.

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Scott's Specialties Inc
Verified Customer
March 13, 2014

A high quality inspection of an old car.

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Scott's Specialties Inc
Verified Customer
March 12, 2014

I have a 30 year old Volvo and Scott's Specialties has been maintaining it for 25 years, every 3,000 miles. They value preventive maintenance. They are prompt in repairs. They explain each issue and I feel they are very fair in cost. It purrs! I feel more confident in my car that a lot of new rental cars.

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Scott's Specialties Inc
Verified Customer
March 04, 2014

They are both honest and very competent.

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Scott's Specialties Inc
Verified Customer
February 27, 2014

The mechanics at Scott's are outstanding.

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Scott's Specialties Inc
Verified Customer
January 23, 2014

Honest friendly professional service.

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Scott's Specialties Inc
Verified Customer
January 09, 2014

They have always done exceptional work and are honest about needs in order of priority. They have never recommended something unneeded. They are very knowledgeable and personable.

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Scott's Specialties Inc
Verified Customer
January 03, 2014

Like the service, location is difficult.

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Scott's Specialties Inc
Verified Customer
December 26, 2013

Scott's Specialties, as usual, fixed the problem once and I've not had anymore problems. They always provide that level of expertise and service in the nearly 30 years I have been a customer.

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Scott's Specialties Inc
Verified Customer
December 13, 2013

I have used Scott Specialties on and off for many years. They are always very thorough in their estimate, are willing to explain in great detail what needs to be done, and show me what they've done after the fact.

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Hours of Operation
Mon - Fri:8:00am to 8:00pm
Call Now:

(301) 563-9796

Auto Repair Experience

  1. Scott Folley, Owner
  2. Established 1989
  3. 2 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 55 Years of Car Repair Experience