✓ RepairPal Certified
1698 S De Anza Blvd
San Jose, CA 95129
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Mon - Fri:8:00am to 5:00pm
Call now:
(408) 840-3979

Auto Repair Experience

  • Chris Price, Owner
  • Established 1981
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 28 Years of Car Repair Experience


Saratoga Shell was established in 1981 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features a team with and excellent mix of experience, ongoing training, and ASE certifications. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignments, to state smog inspections, as well as your scheduled maintenance needs. All this work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “helpful”, “honest”, “courteous”, and “knowledgeable”. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Auto Repair Experience

  • Chris Price, Owner
  • Established 1981
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 28 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts


  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet


Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
RepairPal Certified

Technical Ability

This score measures the experience, tenure, training, and certification of the technical staff as well as a shop's ability to get the repair done right the first time.

Tools & Equipment

This score rates the shop's computer diagnostic tools, technical information systems, and other equipment to make sure they can address any issue that may occur with your vehicle.

Customer Service

This score measures the experience, tenure, training, and certification of the customer service representatives, as well as how their customers grade them on overall experience, fair pricing, on-time completion of repairs, and whether or not they felt pressured into additional repairs.

Customer Amenities

This score rates the shop's amenities such as shuttle services, loaner or rental cars, a comfortable waiting room, WiFi, early-bird or off-hours drop-off, and more.

Parts & Labor Warranty

This is the minimum warranty the shop offers on parts and labor for all repairs.


Overall Rating

33 Verified Reviews

Customer Reviews

August 06, 2015

It is hard to be perfect, they have strong customer service.

Verified CustomerAugust 04, 2015

They provided good service, they were prompt and they got the work done quickly.

August 04, 2015

I think that in the end they took care of me. They took more time then needed though to diagnose the problem.

August 04, 2015

I was brought there by Triple A. The prices were fair. They took a long time to fix my car and their communications skills should have been better, but all in all it was good, my car is working. Also a gentleman by the name Cooper gave us a ride right to my door so that was very impressive.

Verified CustomerAugust 03, 2015

I was very satisfied with their work and the promise of them getting the job done. I am very happy, just very happy.

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July 31, 2015

I went there, they did what I asked. They did what they were supposed to do. They were pleasant.

July 31, 2015

I thought they were really expensive compared to the other places.

Verified CustomerJuly 30, 2015

I sent my car to them for the first time, 10 days later my husband sent his car in for a smog check. They took a while to get the work done because the computer was down. They were unable to do the check even though we made an appointment in advance. They didn't even call us to let us know what was going on.

Verified CustomerJuly 29, 2015

It was quick and friendly.

July 29, 2015

They are reasonable and quite good.

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July 29, 2015

I am a busy person I need to know when I should pick up my car so that I can plan for things like this. I had to call in every day to check what was going on. When I asked them what the issue with my car was they didn't explain. They also tried to charge me way too much to fix something on my car.

Verified CustomerJuly 28, 2015

The always keep me informed and even gave me a free repair, from their repair.

July 28, 2015

They have been my mechanic for 10-15 years, which says that they do a good job and this shop is convenient by being close to my house.

Verified CustomerJuly 25, 2015

They did a great job. They were very nice. They did my repairs rapidly and well.

Verified CustomerJuly 25, 2015

They were pretty helpful, friendly, honest, and accommodating.

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July 23, 2015

They were punctual, the service was done when they said and I like that I am able to make an appointment.

July 23, 2015

They were completely wrong with their estimates, they kept raising and dropping the price on me. They don't do very good work.

July 22, 2015

They did what I asked them to do. They are very efficient and very quick.

Verified CustomerJuly 21, 2015

They seem to be efficient, they told me exactly what they did.

Verified CustomerJuly 20, 2015

They are very efficient, courteous and the workers do excellent work.

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Verified CustomerJuly 20, 2015

Great service. They have a competent staff, they are very nice and knowledgeable.

Verified CustomerJuly 18, 2015

I have never had a problem especially with being kept in the loop with repairs.

July 17, 2015

The service was good and very thorough by giving a complete diagnoses on my car.

Verified CustomerJuly 17, 2015

They seemed very friendly when they smiled and welcomed me and I appreciate how fast they were for me.

Verified CustomerJuly 16, 2015

I have taken four or five cars to them over the past two years, they have good prices, friendly service and they keep me advised with repairs.

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Verified CustomerJuly 15, 2015

I have used them for many years and they can be trusted.

Verified CustomerJuly 14, 2015

They did my diagnoses properly and saw some other repairs that needed done. I enjoy the pleasant customer service I received.

Verified CustomerJuly 14, 2015

Everything went well and my car runs fine.

July 11, 2015

My car was done promptly and courteously.

July 11, 2015

They were prompt and they did good quality work.

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July 11, 2015

They seem to be reliable and very trustworthy.

July 10, 2015

They have higher prices compared to others.

1 verified customer did not leave comments but provided this rating:
(1) by 1 verified reviewer
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RepairPal Certified

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  • Warranty on repairs
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