San Antonio Dodge Chrysler Jeep Ram

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11910 N Interstate 35
San Antonio, TX 78233
OPEN NOW
Th
7:00am to 6:30pm
OPEN NOW
Su
Closed
Th
7:00am to 6:30pm
M
7:00am to 6:30pm
F
7:00am to 6:30pm
T
7:00am to 6:30pm
S
8:00am to 4:00pm
W
7:00am to 6:30pm
(210) 967-2000

This shop is not yet RepairPal Certified - Learn More

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Message from the Shop
The staff at San Antonio Dodge Chrysler Jeep is ready to help you purchase a new Chrysler, Dodge, Jeep, RAM or used car in San Antonio. When you visit our dealers_twohip, expect the superior customer service that you deserve. With years of experience and training, our team will get you into the vehicle that was built for you. We are located a stone's throw from New Braunfels, Boerne, Schertz and San Marcos.
Details

Auto Repair Experience

  • Lloyd Chrislip, Service Manager
  • Established 2012

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • Child Friendly
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Military Discount
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Shuttle
  • Wireless Internet

Makes We Serve

  • Chrysler
  • Dodge
  • Jeep
  • Ram
Reviews

Overall Rating

43 Reviews

Customer Reviews

Verified CustomerAugust 13, 2013

They did a great job.

August 13, 2013

Good, fast service.

Verified CustomerAugust 13, 2013

The service advisors were friendly and helped me schedule my repair around my busy schedule.

Verified CustomerAugust 13, 2013

All the people there are great ! And do a great job !

Verified CustomerAugust 13, 2013

They were quick and courteous, very professional.

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Verified CustomerAugust 12, 2013

Great service

Verified CustomerAugust 09, 2013

I was completely satisfied. I went in to get an oil change and they did it to my satisfaction.

Verified CustomerAugust 09, 2013

Easy service. They got me in right away.

August 09, 2013

People polite and fast service

Verified CustomerAugust 08, 2013

The service is great, but there was a very long wait.

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Verified CustomerAugust 08, 2013

I am plaesed with the professionalism and assumed expertise but have resrevations about the rates.

Verified CustomerAugust 08, 2013

They are always overbooked. You have to wait two days at least until it's done.

Verified CustomerAugust 07, 2013

Some of the services weren't done on my car.

Verified CustomerAugust 06, 2013

They are very fast and courteous.

Verified CustomerAugust 06, 2013

I am completely satisfaied

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August 06, 2013

I have been going there since it opened up. They have great service. I don't have any worries when talking to Jeff.

Verified CustomerAugust 05, 2013

Service was good

Verified CustomerAugust 03, 2013

Very good service

Verified CustomerAugust 02, 2013

I think that the service could be streamlined. I came in for an oil change and mentioned when I made my appointment that there were other items that needed to be looked at. I got the oil changed then they said I would have to put my truck in line again to have the tire pressure light looked at. I explained that I had just replaced the two back tires and that the pressure light would not turn off. The Tech where I got the tires said it may be the computer system. Instead of waiting again, I departed without the issue resolved.

Verified CustomerAugust 02, 2013

I always go to this location for repair. Sometimes they are slow to keep you informed on progress. My last vista Geoff kept me informed at all times. Communicated very well with progress of my 300.

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Verified CustomerJuly 31, 2013

They did an excellent job. Have to wait for shuttle home which was ok. Don't have pick up service which made it very inconvenient.

July 30, 2013

Every time I have taken my care in I have not had a problem and even if I have they have corrected it without any issue.

July 30, 2013

Always feel like I receive fast, reliable service.

Verified CustomerJuly 29, 2013

The customer service was horrible. I I wasn't greeted when I arrived, and they didn't give me any estimated time for pick up and they never called to inform me when my vehicle was done. A simple oil change took over eight hours and they closed and kept my car till the next day

July 27, 2013

Friendly and efficient staff.

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July 26, 2013

People were polite, service was excellent and work done to satisfaction.

Verified CustomerJuly 26, 2013

They had my vehicle for 2 days and could not repair the problem.

Verified CustomerJuly 25, 2013

Good deals on oil change very good service

Verified CustomerJuly 25, 2013

We had some delays in getting parts for the car and it took a day to get a rental.

Verified CustomerJuly 23, 2013

Noe and that entire staff know how to take of their customers.

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July 23, 2013

In the recall notice I received in the mail, it said it was a 30min process. I got there at 9am and didn't get my vehicle back until almost 2pm.

July 22, 2013

Their response and timely manner was appreciated... Service person was very respectful and explained things very well... However, the problem was not solved.

Verified CustomerJuly 19, 2013

Quick and reliable service.

Verified CustomerJuly 19, 2013

Lack of customer service skills. Give the run around to much. People walking around like if they are too busy to help and don't want to be bothered front desk ladies are rude. Plus the appointments are always messed up that they can't find your appointment as if you never made one. Still waiting on a part for my seatbelt was told it would take about 7 to 10 days its been passed that. Plus my car I know and feel something is wrong with it and they keep making me feel like I'm crazy.. Since I about a week after I purchased the car it started to make a noise that is a brake pad issue they don't know when it will get fixed told me that that's basically how the car was made. Plus when I'm driving my car it pulls to the right they said there is nothing wrong with it. I just feel like I made a mistake I don't think I would ever purchase another dodge much less from that dealership! Lastly, the amount of time it takes to service a vehicle is terrible. No one gives you an update as to what's going on or how much longer it will be. When I made the appointment I would like to be told it would be a 6 hour job I live an 1:20 minutes (depending in traffic) away it was horrible ...this isn't the first time they did this (saying that didn't have an appointment when i did and taking that long to finish the servicing).

Verified CustomerJuly 16, 2013

Customer friendly, accomodating

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Verified CustomerJuly 16, 2013

From the time that I drove up to get my oil changed I was greeted with a smile and pleasant light conversation, then entering the waiting area they provide free coffee and I am able to watch TV while I wait but the wait is never long, then when I go to pay the ladies are so friendly and very helpful, which makes for a wonderful experience and I would recommend to all of my family and friends.

August 20, 2015

I was in a panic because my parents are both on hospice and needed my car ASAP since I am their sole provider. This happened on Friday. I spoke to Phillip who was aware of the situation and immediately gave our case priority. He called Monday morning and by that afternoon we picked up our car. I don’t know how to thank Phillip for his very caring attitude. Thank you.

June 01, 2015

My service representative Kyle was awesome. He stayed late in the pouring rain while my truck was towed in. He kept in great communication with me. Best of all he helped me with the warranty. It went in on a Tuesday and I got it back on Friday. Everything was fixed. Thank you, Kyle. I am a happy customer now.

May 05, 2015

Thanks to Jeep for the Recall and for letting me know that there was a brake booster problem.

April 30, 2015

Came in to ask about possible warranty repair, it was not covered but a fair price was quoted, the problem was fixed immediately, the parts were on hand, and they had a technician available to do the repair, thank you for great service.

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April 27, 2015

I was completely impressed with the quality of service and very pleased with the repairs were completed much sooner than I expected.

April 24, 2015

I was very happy with the service department and solving the recall notification personally with the service manager.

April 06, 2015

I have never been disappointed with service and/or customer care and comfort. We love our van and would not take it any place other than this dealership.

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