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Sal's Auto ER

3650 NW 97th Blvd, Gainesville, FL 32606 Map & directions

Call Now: (352) 877-2885

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About Sal's Auto ER

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability
97
Tools & Equipment
94
Customer Service
97
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

Sal's Auto ER has been serving the community of Gaineseville for over 30 years. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “excellent”, “reliable”, “fair”, “honest”, and “providing great value”. This location features a team of automotive professionals whose commitment to ongoing training and investment in tools and equipment make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to emissions testing, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.

Message from the Shop

Since 1981, Sal's Automotive has provided motorists in the Gainesville, FL 32606 area with comprehensive auto repair services that include General Services, Car & Truck Care, Undercar Services, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services and Towing. Our goal is to offer the best services available at affordable prices to get you back on the road in no time.

You'll be hard-pressed to find the same level of expertise that our auto mechanic specialists provide! We have years of experience working on both domestic and import vehicles of all makes and models and can work with you to find cost-effective repair and maintenance alternatives. - See more at: http://www.salsautomotive.com/#sthash.oqrhHcAD.dpuf

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair

Amenities

Car Pickup/Dropoff Coffee Early Bird Dropoff Extended/Evening Hours
Financing Heated Waiting Room Service Guarantee Shuttle
Towing Warranty Accepted Wireless Internet

Customer Reviews 25 verified reviews (27 total)

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Sal's Auto ER
Verified Customer
January 25, 2015

They are always polite, efficient and they are very convenient for me.

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Sal's Auto ER
Verified Customer
January 19, 2015

They have good prices, they are honest and they get back to you quickly.

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Reply from Sal's Auto ER -  Sals Auto ERFebruary 03, 2015 07:32

Thank you, we appreciate the kind review!

Sal's Auto ER
Verified Customer
January 21, 2015

They are local, they take their time with the work and they are very accommodating.

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Sal's Auto ER
Verified Customer
January 18, 2015

They have always done a good job for us. If something wasn't right they would fix it right away.

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Reply from Sal's Auto ER -  Sals Auto ERFebruary 03, 2015 07:32

Thank you, we are lucky to have you as a customer!

Sal's Auto ER
Verified Customer
January 18, 2015

They are very honest, responsible and we have been using them years.

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Reply from Sal's Auto ER -  Sals Auto ERFebruary 03, 2015 07:32

We hope to continue to serve you for years to come!!

Sal's Auto ER
Verified Customer
January 18, 2015

I have had good service from Sal's over the years. They are reasonably priced. They are prompt. I like them. I like that they provide a courtesy shuttle back to my home or work.

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Reply from Sal's Auto ER -  Sals Auto ERFebruary 03, 2015 07:32

Thank you for the kind review.

Sal's Auto ER
Verified Customer
January 15, 2015

They do satisfactory work, they are trustworthy and they do very good work.

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Reply from Sal's Auto ER -  Sals Auto ERFebruary 03, 2015 07:33

We appreciate the review and always want to be thought of as "trustworthy", thank you!!

Sal's Auto ER
Verified Customer
January 12, 2015

They are great at what they do and they are reasonably priced.

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Reply from Sal's Auto ER -  Sals Auto ERFebruary 03, 2015 07:33

Thank you very much!

Sal's Auto ER
Verified Customer
January 12, 2015

They do a very good job, they are always willing to take me in when it is convenient for me and they don't push you to do work that isn't needed.

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Reply from Sal's Auto ER -  Sals Auto ERFebruary 03, 2015 07:33

We aim to please!! Thank you!!

Sal's Auto ER
Verified Customer
January 12, 2015

I have always had good service from them.

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Reply from Sal's Auto ER -  Sals Auto ERFebruary 03, 2015 07:33

And you always will!

Sal's Auto ER
Verified Customer
January 08, 2015

I just feel like I have been treated well there.

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Reply from Sal's Auto ER -  Sals Auto ERFebruary 03, 2015 07:34

Thank you for the review!

Sal's Auto ER
Verified Customer
January 08, 2015

They seem okay. I think they are a little pricey in a couple of things.

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Reply from Sal's Auto ER -  Sals Auto ERFebruary 03, 2015 07:34

Thank you for the review. We keep our prices competitive but never compromise on the quality of parts and skill of our technicians.

Sal's Auto ER
Verified Customer
January 07, 2015

They have pretty good customer service. They seem to be pretty honest. I can get in and out of there pretty quickly.

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Reply from Sal's Auto ER -  Sals Auto ERFebruary 03, 2015 07:35

Well, that is a pretty good review! Thank you : )

Sal's Auto ER
Verified Customer
January 04, 2015

Good service, friendly atmosphere and they are very timely with their services.

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Reply from Sal's Auto ER -  Sals Auto ERFebruary 03, 2015 07:35

Thank you!

Sal's Auto ER
Verified Customer
January 01, 2015

They are accommodating as far as scheduling. I like the location. They have a nice coupon system.

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Reply from Sal's Auto ER -  Sals Auto ERFebruary 03, 2015 07:35

Thank you for your continued business and trust!

Sal's Auto ER
Verified Customer
December 29, 2014

They do really good work without overcharging.

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Reply from Sal's Auto ER -  Sals Auto ERFebruary 03, 2015 07:36

We appreciate the observation, we always keep our pricing fair and our work is of the highest quality. Thank you!

Sal's Auto ER
Verified Customer
December 29, 2014

They are easy to get an appointment with. They are very nice and I like them a lot.

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Reply from Sal's Auto ER -  Sals Auto ERFebruary 03, 2015 07:36

We like you too! Thank you!

Sal's Auto ER
Verified Customer
December 29, 2014

I have been very satisfied. I have been dealing with them for 10 years or more. I have never had any problems. They are reliable.

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Reply from Sal's Auto ER -  Sals Auto ERFebruary 03, 2015 07:36

Thank you for the years of business and taking the time to write this kind review.

Sal's Auto ER
Verified Customer
December 28, 2014

They are very courteous, efficient and they only charge what they set from their initial quote.

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Reply from Sal's Auto ER -  Sals Auto ERFebruary 03, 2015 07:37

This is very kind of you to say, we appreciate you!!

Sal's Auto ER
Verified Customer
December 28, 2014

They are very detailed and straightforward. They tell me what they need to do ahead of time. They get my approval. It is only a half a mile from my house, so it is very convenient.

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Reply from Sal's Auto ER -  Sals Auto ERFebruary 03, 2015 07:37

We are lucky to have such a good customer and neighbor!!

Sal's Auto ER
Verified Customer
December 22, 2014

They are very friendly, their prices are right and they usually get the work done correctly the first time.

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Reply from Sal's Auto ER -  Sals Auto ERFebruary 03, 2015 07:37

Thank you!

Sal's Auto ER
Verified Customer
December 18, 2014

I have been to other places and they are 100 percent better than any other place I have been to. They are honest and they get the job done.

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Reply from Sal's Auto ER -  Sals Auto ERFebruary 03, 2015 07:37

WOW! Thank you!!

Sal's Auto ER
Verified Customer
December 15, 2014

They do the service and repairs that are needed without adding extra unneeded work.

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Reply from Sal's Auto ER -  Sals Auto ERFebruary 03, 2015 07:37

Thank you for the nice review!

Sal's Auto ER
Verified Customer
December 08, 2014

I think they are honest and they won't do work that isn't needed, they are timely. They get the work done as needed and on time.

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Reply from Sal's Auto ER -  Sals Auto ERFebruary 03, 2015 07:38

Thank you for the kind review!

Sal's Auto ER
February 12, 2014

This shop has been around for a long time and they take exceptional care of your car and you! Ed the service manager knows what he's doing and if they happen to make a mistake they take care of it instead of hiding it or blaming it on something else

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Reply from Sal's Auto ER -  Sals Auto ERFebruary 03, 2015 07:38

Thank you for this wonderful review!!

Sal's Auto ER
February 07, 2011

Great customer service with a smile.

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Reply from Sal's Auto ER -  Sals Auto ERFebruary 03, 2015 07:38

We love what we do!!

1 verified customer did not leave comments but provided this rating:

(1) by Lois
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 6:00pm
Call Now:

(352) 877-2885

Auto Repair Experience

  1. Michael Katz , Owner
  2. Established 1981
  3. 2 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technician
  5. 60 Years of Car Repair Experience