No complaints whatsoever. First class and every way.
No appointment made, but took my car right in. Got it serviced in time frame promised.
Mostly a great experience. Given exact info on how worn brakes and tires are. Am 'reminded' about an unnecessary shock replacement every time I visit, but am not pressured into having work done if I decline.
I had a strong belief part of my car's starting difficulty was more to do with the starter than the battery. Saf-T replaced the battery but not the starter. Next day, after $1500+ of other repairs, car left me in a parking lot, not starting, and costing me $75 to have it towed back to Saf-T, hire Uber, etc. I was then charged another $400 to replace the starter. Saf-T does good work and is generally reasonable. However, I do believe on this large repair, I could have saved approx $200 had the starter been properly diagnosed ($400-$150 battery-$75 towing).
Took me in same day as I called knew exactly what had to be done. They fixed everything, knowledgeable staff, always friendly and helpful.
The Wallingford SAF-T Auto Center is the best repair facility in our area. I always get a thorough explanation of any work required. They are courteous and professional, the job is done right the first time and it's ready when promised. I know that my car is always well taken care of.
Service was quick and very professional.
Good work, but thought the total price was high.
Neil is knowledgeable, knows what needs to be done and his staff gets it done.
I only trust one person to fix my Audi properly, and that's Jorge at SAF-T auto. I ran two auto repair facilities. Out of the three shops, I've worked at over the years and had the displeasure of experiencing poor work performed on customer's cars from other garages I have to say the only place I trust is SAF-T auto. Jorge is the best, and most honest technician that I've ever worked with, and the owner Neil couldn't be more honest, straightforward, and nice to his customers. I have recommended SAF-T auto several times and will continue to do so. I can get my car fixed for less elsewhere, but as the new college student, I don't have money for Jorge to fix the mistakes made by other technicians.
Neil is always courteous. Explains what was done, and what I may need in the near future.
Very courteous staff and very knowledgeable.
All of the repairs done to both of my vehicles were needed in order to keep them running safely. Very happy with the results.
It was great.
My time at Saf-T Auto Centers was good.
Great experience. The work was done well and the service was really good.
It's always a good experience at Saf-T
It was great service.
Everything was great.
Needed fast service without an appointment ... Took my car in and was fixed in 2 days .. Great Job.
My experience was as it should be. The repairs were explained in a manner I could understand and nothing was done with me knowing. I would recommend Saf-T Auto to anyone who had a car issue that needed to be repaired.
All I can say is (Jorge and Neil) please keep up the good work.
Always top notch care here...diagnosis and repairs fully explained.
In my many years of mechanical repair business. I have never experienced a facility like Saf-t Auto Center. They are so honest and reliable. They render excellent customer service no matter who they deal with. I would recommend them over any other company.
Fast and reliable!
Always an excellent experience with Neil & Saf-T Auto - Thank you
Fast, friendly and courteous.
Fixed the main problem now they will fix another minor problem.
Good job and price.
Always happy with there work.
Ive been going to SAFT for about 15 years. They're awesome!!
Completely satisfied with the people and service I received.
Was treated well and as always work was done very well!
Wonderful! Wouldn't go anywhere else.
We've used SAF-T Auto for a number of years, they seem to be reasonable, honest and fair priced.
They treat me very well. They do great work, they really know cars. The customer service is good.
Well, the work that they did for me was recommended by another shop. The work was very good, they told me what it would cost before hand, and didn't charge me more than what they said.
I received reliable service there, they're pretty honest about what they're doing there.
They do a good job. They do what they're supposed to do, and tell you what needs to be done, and they're usually correct.
They're fast, they're knowledgeable, and they do a good job for a right price.
They are very accommodating as far as scheduling you quickly.
The place that I take the auto demonstrates true professionalism, openness, honesty, in their communication. A real desire to do what is needed, in the most expedient manner, but also with an eye for economics. They have reasonable costs. They are a pleasure to be with. That's why SAF-T Auto is the best, and why I have been going there for twenty years.
They are extremely fast and professional.
I went in without an appointment, and I went in and got an appointment, I told them I needed it done in an hour and a half, they got it done in an hour and a half. I would recommend them to anybody.
They gave me a ride to and back to work. And they have a candy jar.
I trust them.
They were able to figure out what was wrong with the truck, they were able to fix it, that was good. But it was something I could fix myself.
It was just a good experience overall at every time.