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SAF-T Auto Centers

121 N Plains Industrial Rd. Ste H, Wallingford, CT 06492 Map & directions

Call Now: (203) 274-8288

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About SAF-T Auto Centers

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
90
Tools & Equipment (?)
94
Customer Service (?)
96
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Our assessment of the SAF-T Auto Center in Wallingford revealed an excellent technician and service adviser team. Two of the three have been working together for 14 years and all are ASE certified! Their recent addition of an apprentice, ready to learn from this experienced duo, shows a noteworthy commitment to the long term stability of this shop. We found they have the tooling and specialized diagnostic equipment we would expect to find at one of our Certified shops. Convenience is also a priority of this shop. They offer a local shuttle service, or should you decide to wait while your vehicle is being serviced, WiFi is available in their comfortable waiting area.

Message from the Shop

Established in 1978
SAF-T Auto Centers has been servicing the Wallingford community for over 20 years, owned and operated by the Bilodeau family.
We offer shuttle service to local community.
Specializing in all general automotive repair and maintenance including brakes, suspension, tune-ups, exhaust, heating and cooling systems, warning light diagnostics, electrical systems diagnostics, batteries, and Manufacturer Scheduled Maintenance. We can take care of all your automotive repair and maintenance needs.
Call Today!!!
Mention RepairPal and save 10% off your first repair bill.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair

Amenities

Car Delivery Car Pickup/Dropoff Child Friendly Coffee
Early Bird Dropoff Financing Free Estimates Free Inspection
Gas/Diesel Heated Waiting Room Open Saturday Parts/Accessories
Rental Car Senior Discount Service Guarantee Shopping Nearby
Shuttle Store Towing Warranty Accepted
Wireless Internet

Customer Reviews 26 verified reviews (28 total)

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SAF-T Auto Centers
Verified Customer
August 09, 2012

They gave me a ride to and back to work. And they have a candy jar.

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SAF-T Auto Centers
Verified Customer
December 30, 2013

We've used SAF-T Auto for a number of years, they seem to be reasonable, honest and fair priced.

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SAF-T Auto Centers
Verified Customer
December 26, 2013

They treat me very well. They do great work, they really know cars. The customer service is good.

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SAF-T Auto Centers
Verified Customer
December 20, 2013

Well, the work that they did for me was recommended by another shop. The work was very good, they told me what it would cost before hand, and didn't charge me more than what they said.

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SAF-T Auto Centers
Verified Customer
December 11, 2013

I received reliable service there, they're pretty honest about what they're doing there.

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SAF-T Auto Centers
Verified Customer
December 10, 2013

They do a good job. They do what they're supposed to do, and tell you what needs to be done, and they're usually correct.

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SAF-T Auto Centers
Verified Customer
December 04, 2013

They're fast, they're knowledgeable, and they do a good job for a right price.

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SAF-T Auto Centers
Verified Customer
August 13, 2012

The place that I take the auto demonstrates true professionalism, openness, honesty, in their communication. A real desire to do what is needed, in the most expedient manner, but also with an eye for economics. They have reasonable costs. They are a pleasure to be with. That's why SAF-T Auto is the best, and why I have been going there for twenty years.

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SAF-T Auto Centers
Verified Customer
August 13, 2012

They are very accommodating as far as scheduling you quickly.

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SAF-T Auto Centers
Verified Customer
August 10, 2012

They are extremely fast and professional.

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SAF-T Auto Centers
Verified Customer
August 09, 2012

I went in without an appointment, and I went in and got an appointment, I told them I needed it done in an hour and a half, they got it done in an hour and a half. I would recommend them to anybody.

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SAF-T Auto Centers
Verified Customer
August 03, 2012

I trust them.

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SAF-T Auto Centers
Verified Customer
July 31, 2012

They were able to figure out what was wrong with the truck, they were able to fix it, that was good. But it was something I could fix myself.

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SAF-T Auto Centers
Verified Customer
July 30, 2012

It was just a good experience overall at every time.

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SAF-T Auto Centers
January 21, 2010

I just had my Grand Prix to be fixed, I had several issues all of which were discussed with the friendly staff. They were honest and told me what needed done and what DID NOT NEED done unlike the local Firestone and Midas. Midas wanted me to spend over 1,000$, Firestone like 600... I spent only 346$ at SAF-T!

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SAF-T Auto Centers
October 31, 2011

1st time at SAF-T ,fast work ,smooth transaction,prompt service.Kristina (service consultant) was patient and helful. i think i got good value for my $..... will do more business,will recommennd this shop to my friends. Pat D.

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12 verified customers did not leave comments but provided these ratings:

(7) by 7 verified reviewers
(1) by 1 verified reviewer
(1) by 1 verified reviewer
(1) by 1 verified reviewer
(1) by 1 verified reviewer
(1) by 1 verified reviewer
Get Directions to SAF-T Auto Centers
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:30pm
Sat:8:00am to 12:00pm
Sun:CLOSED
Call Now:

(203) 274-8288

Auto Repair Experience

  1. Neil Bilodeau, Owner
  2. Established 1993
  3. 3 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. 35 Years of Car Repair Experience