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RPM Automotive - San Marco

(904) 549-6788
97 Verified Reviews
sanmarco@rpmauotmotive.com

HOURS
07:00
19:00
http://purl.org/goodrelations/v1#Monday
07:00
19:00
http://purl.org/goodrelations/v1#Tuesday
07:00
19:00
http://purl.org/goodrelations/v1#Wednesday
07:00
19:00
http://purl.org/goodrelations/v1#Thursday
07:00
19:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
7:00am to 7:00pm
T
7:00am to 7:00pm
W
7:00am to 7:00pm
Th
7:00am to 7:00pm
F
7:00am to 7:00pm
S
Closed

ADDRESS

3726 Saint Augustine Rd
Jacksonville, FL 32207 USA

AUTO REPAIR EXPERIENCE

  • Chuck Spoor, Manager
  • Established 2003
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 2 ASE Certified Auto Technicians
  • 28 Years of Car Repair Experience

RPM Automotive - San Marco Reviews

OVERALL RATING

97 Verified Reviews
5 stars
(58)
4 stars
(26)
3 stars
(7)
2 stars
(2)
1 star
(4)
by - Verified Customer April 13, 2017

everything was great.

by - Verified Customer April 13, 2017

Uneventful, good repair; excellent communication before, during, and after the work was done. This garage is great to work with, and they support local schools; they will definitely have my family's business going forward.

by - Verified Customer April 09, 2017

Chuck is a fantastic representative for RPM. Regularly goes above and beyond. He is professional, friendly and respectful.

by - Verified Customer April 02, 2017

Honest, not pushy, good service.

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by - Verified Customer April 02, 2017

Staff was very friendly, professional and took care of my car problem quickly.

by - Verified Customer March 30, 2017

Chuck is one of the most professional and courteous service advisors I have ever dealt with. The level of service he provides is unparalleled.He is kinda cute too. ;)

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by - Verified Customer March 28, 2017

They do good work!

by - Verified Customer March 28, 2017

Good job. This was my first visit to RPM. I will now bring any car problem to you. Great service, thanks

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by - Verified Customer March 26, 2017

1st visit. Will come back!

by - Verified Customer March 23, 2017

Customer service was excellent. I was in and out in no time! i will be back for sure.

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by - Verified Customer March 21, 2017

Like my experience, but was taken back by all the other repairs!

by - Verified Customer March 19, 2017

Chuck at the front desk IS your company.

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by - Verified Customer March 16, 2017

I return to RPM because I never doubt their honesty.

by - Verified Customer March 16, 2017

The staff at this shop are always courteous, professional and accommodating. The work has always been completed correctly and once when I needed a significant amount of work done they called several times to update me on status.

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by - Verified Customer March 15, 2017

The service agents were wonderful, very polite and respectful!

by - Verified Customer March 08, 2017

Very friendly and fast service. Will be back.

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by - Verified Customer March 08, 2017

I will highly recommend this shop to my friends.

by - Verified Customer March 07, 2017

honest and excellent

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by - Verified Customer March 06, 2017

The staff were courteous and went above and beyond in diagnosing my car when I had only brought it in for an oil change.

by - Verified Customer March 05, 2017

Good at building strong relationships with clients!

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by - Verified Customer March 05, 2017

Paid to have brake and tail lights fixed, one light is still not working on week later.

by - Verified Customer February 22, 2017

The work was much more expensive that anticipated, and we have been coming to you for years. It was also indicated I could wait while the work was performed, but I was made to wait an hour longer than I was told.

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by - Verified Customer February 21, 2017

Dan was very knowledgeable and respectful. The customer service I received was outstanding. I would certainly recommend to anyone.

by - Verified Customer February 19, 2017

Dan Welsh was always a gentleman, fully explaining all. Other RPM shop I have used is equally good.

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by - Verified Customer February 16, 2017

They did a great job

by - Verified Customer February 14, 2017

Dan was extremely helpful and friendly. Look forward to coming back to the shop in the future.

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by - Verified Customer February 12, 2017

Everyone is always very helpful.

by - Verified Customer February 09, 2017

No problems

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by - Verified Customer February 08, 2017

was fine

by - Verified Customer February 08, 2017

I am from out of town and my Jax family uses RPM at two locations. I wanted a second opinion on some repairs made out of state that I want to go back on and RPM gave me a very good opinion for me to use with my home vendor (which I like) to help me get the problem fixed.

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by - Verified Customer January 31, 2017

Chuck was great to work with. He kept me informed and reviewed costs before proceeding with services. Great experience!

by - Verified Customer January 31, 2017

Nice people

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by - Verified Customer January 30, 2017

Great experience with helpful staff.

by - Verified Customer January 26, 2017

Great job; efficient and honest.

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by - Verified Customer January 25, 2017

Very friendly people and the service was excellent and fast

by - Verified Customer January 23, 2017

Great shop

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by - Verified Customer January 22, 2017

Thought I needed an alignment, I didn't. They could've very easily charged me for an unnecessary job, but the employee explained why I didn't need it. I appreciate folks who take the time to help me understand rather than acting as if I wouldn't.

by - Verified Customer January 17, 2017

Ask for Chuck. He's a true asset for RPM!

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by - Verified Customer January 16, 2017

I was pleased with the work done and the service provided. RPM is reputable and reliable, and I feel good about trusting them with my vehicle.

by - Verified Customer January 12, 2017

I only had an analysis performed on a car I am trying to get ready for my daughter to drive. They did a great job of explaining exactly what needed to be repaired and I did not feel pressured to have the work performed there or not to get additional quotes based on their analysis.

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by - Verified Customer January 11, 2017

Good

by - Verified Customer January 10, 2017

I've visited this RPM location several times, and each time I'm treated like family. As a single woman, it can be intimidating to go into a car repair shop alone. The guys at RPM always treat me with respect, and I never feel like they're trying to take advantage of me. Chuck and Dan are great, and provide excellent explanations as to the work that was done! This location has a loyal customer in me!!

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by - Verified Customer January 05, 2017

Good service but a little expensive for a relatively simple problem.

by - Verified Customer January 05, 2017

Excellent customer service

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by - Verified Customer December 22, 2016

Good service, pleasant interaction. Felt respected and valued.

by - Verified Customer December 22, 2016

Pleasant experience

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by - Verified Customer December 19, 2016

Dan and Chuck and crew are always terrific! Love having them in the neighborhood!

by - Verified Customer December 18, 2016

Great service and even better prices. I'll be back

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by - Verified Customer December 15, 2016

We love your quality and proximity to our home. However, Dan was rude to me and my son as to the needed services for repair. He stated that the shop tried to contact me but my phone log showed one attempt at 5:02 pm. Then he was unkind with me and my son who picked up the car. This is unacceptable.

by - Verified Customer December 15, 2016

We are long time customers of RPM and have unreservedly recommended it to many others. Mark was the manager when we first started going there. We really miss him now. Fortunately, we also have a great relationship with Chuck. But, for the first time ever at RPM, we felt pressured on the phone and at pickup by the new manager to have repairs done that we didn't ask for. It was our first time working with Dan. We hope that he will be more tolerant of his customer's wishes in the future.

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by - Verified Customer December 14, 2016

I'm a long time customer of RPM in San Marco. I definitely felt pressured to do more.

by - Verified Customer December 01, 2016

I've been taking the company and personal vehicles to this shop for quite some time. Service is good and repairs made in a timely fashion.

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by - Verified Customer November 21, 2016

Great honest friendly guys... Highly Recommended!

by - Verified Customer November 17, 2016

Had taken my car in once as a first-time customer but still had some issues. They found the problem quickly and my car was finished soon after. They were even nice enough to cover a rental for me :)

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by - Verified Customer November 16, 2016

I have been using this shop for the past few years. We are a 6 car family and have always been treated like royalty. They go above and beyond to make sure we are happy and that type of service, now a days, is priceless. Thank you RPM

by - Verified Customer November 15, 2016

I'm very satisfied with the work done to my vehicle...

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by - Verified Customer November 13, 2016

Friendly folks at the front desk. Overall experience was good.

by - Verified Customer November 13, 2016

very impressed with quick service

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by - Verified Customer November 13, 2016

Excellent service at a reasonable price.

by - Verified Customer November 02, 2016

Very professional, felt well treated.
Clean and organized facility.

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by - Verified Customer August 10, 2016

It was as always a warm and friendly experience. They treated me like family and always do.

by August 05, 2016

Excellent service. Timely response.

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by July 28, 2016

The experience overall was fine. I was able to get the repair done same day which was very convenient. The price charged was not competitive.

by - Verified Customer July 25, 2016

The final answer to my issue required three separate trips and two payments. Overall, I am still pleased with the service.

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by - Verified Customer July 22, 2016

One of the NEW managers is rude, BUT I love the idea of a "small" local place to give my business to. Chuck is great; it is the other guy (there since about April or May of this year) who needs to go. Mark needs to come back!!!

by - Verified Customer July 22, 2016

The staff were excellent, professional, kind, helpful, and remembered me and went above and beyond to help us.

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by - Verified Customer July 13, 2016

I will always choose RPM as my 1st car care choice

by - Verified Customer July 07, 2016

Great experience Well Done

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by - Verified Customer July 05, 2016

Quick contact with findings from inspections so the vehicle could be fixed quickly.

by - Verified Customer June 28, 2016

Been using RPM for years! Great service!

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by - Verified Customer June 23, 2016

Great guys, always do a fantastic job. Chuck and I talked through the repair, and he told me what was actually needed to fix my ac fan, and what was just making a noise (as it has been since I got the car 100k ago, and it's never affected the ac). So the noise is still there, but he saved me $900 off the first quote I had! I won't take my car anywhere else

by - Verified Customer June 22, 2016

I like RPM. I've noticed that sometimes their service interval recommend service is different than the dealer and can cost more.

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by - Verified Customer June 22, 2016

Honest, capable and reasonable what else does one want in a repair shop

by June 22, 2016

Great customer service

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by - Verified Customer June 07, 2016

its simple for me I TRUST THEM

by - Verified Customer June 02, 2016

The staff at RPM is always mindful of your time and money.

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by - Verified Customer May 20, 2016

It was a nice atmosphere as I waited and the staff was nice and helpful.

by - Verified Customer May 18, 2016

The management and the "pit crew" are all extremely helpful and the job is done to perfection. They all make you feel like family.

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by - Verified Customer May 13, 2016

I am a regular customer at this shop and the last visit was very satisfactory.

by - Verified Customer May 13, 2016

The diagnosis was accurate, and repair and service were performed quickly and efficiently. Drop off and pick up were easy and fast.

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by May 11, 2016

Got oil change as requested.

by - Verified Customer May 09, 2016

They did a good job changing the oil/filter on my car.

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by - Verified Customer May 09, 2016

The last few times I've been to this shop, I've had unexplained, specific, and similar problems with my vehicles even though they are different makes, models, and years.

by - Verified Customer May 06, 2016

My last experience was terrible..they told me a bolt was inside my oil pan..wow..the bolt wasn't in the oil pan upon having my car worked on in another shop.

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by - Verified Customer May 05, 2016

It was an oil change, it was done timely and correctly. The service guys were good fellas.

by - Verified Customer May 04, 2016

Everyone was very friendly and the service was great. No trying to sell me something I didn't need, which I really appreciate. Will definitely be returning.

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by - Verified Customer May 03, 2016

Chuck is the best! Knowledgeable, polite, and HONEST!

by - Verified Customer May 02, 2016

Very fair and reasonable prices. The service team was very courteous.

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by April 29, 2016

EVERY EXPERIENCE IS PERSONABLE

by - Verified Customer April 14, 2016

I took our work van for annual service check and oil change; also asked them to check for a leak as we were having water pouring out of the back when parked on an incline, and some mildew issues inside. As always, the service was professional. Although they could not find the source of the leak, I know they looked well. I appreciated that they didn't think I needed tires replaced at this time, based on how little the van is driven.

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by - Verified Customer April 08, 2016

I have always had good service at RPM

by March 25, 2016

good

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by - Verified Customer February 15, 2016

I would not recommend this shop they will try to take your money any way possible. They told me it would be approximately 80 -100 dollars to fix a fuel line called me 2 hours later to tell me it would be 550 then I picked it up and they charged me 80 dollars for just looking at it on the lift... I took it across the street to Pacheco's auto had it fixed in 1.5 hours for 1/5 of the price

4 verified customers did not leave comments but provided these ratings:
by Eric
by Blake
by Sebastian, Gary

RepairPal Scorecard
90
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
92
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
88
CUSTOMER AMENITIES
93

RPM Automotive is very well established in the Jacksonville area. We were impressed with the San Marco location from our very first look. Their team of technicians is very experienced, highly trained, and ASE certified. The shop is equipped with tools and specialized diagnostic equipment necessary for today's modern vehicles. This combination of tools and expertise allows them to handle repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnoses and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “fantastic”, “accurate”, “knowledgeable”, “honest”, and "excellent". A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Military Discount
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • Bosch Service Network
  • iATN

MESSAGE FROM THE SHOP

RPM Automotive leverages the latest in automotive technology. Each of our facilities is staffed with highly trained automotive technicians that service your vehicle to the highest standards. Using state of the art equipment for all makes, models and years, our team is able to identify the issue and find a solution that ensures you are driving a safe and reliable vehicle.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to RPM Automotive - San Marco

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