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RPM Automotive - River City

(904) 674-3983
48 Verified Reviews
rivercity@rpmautomotive.com

HOURS
07:00
19:00
http://purl.org/goodrelations/v1#Monday
07:00
19:00
http://purl.org/goodrelations/v1#Tuesday
07:00
19:00
http://purl.org/goodrelations/v1#Wednesday
07:00
19:00
http://purl.org/goodrelations/v1#Thursday
07:00
19:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
7:00am to 7:00pm
T
7:00am to 7:00pm
W
7:00am to 7:00pm
Th
7:00am to 7:00pm
F
7:00am to 7:00pm
S
Closed

ADDRESS

13131-1 Wolf Bay Dr
Jacksonville, FL 32218 USA

AUTO REPAIR EXPERIENCE

  • Steve Joel, Manager
  • Established 2000
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 53 Years of Car Repair Experience

RPM Automotive - River City Reviews

OVERALL RATING

48 Verified Reviews
5 stars
(34)
4 stars
(11)
3 stars
(0)
2 stars
(0)
1 star
(3)
by - Verified Customer April 14, 2017

everyone in the shop was professional and courteous.

by - Verified Customer March 28, 2017

Good job

by - Verified Customer March 26, 2017

Absolutely the only place I will ever take my vehicles. They always treat me, my wife and my friends beyond fairly! No haggling which is also great!

by - Verified Customer March 26, 2017

Very satisfied

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by - Verified Customer March 22, 2017

I live in Georgia and RPM was recommended to me by Discount Tire. My vehicle was repaired as promised and it's running great. I was impressed with the service given and since I'm in Jacksonville often, I will look to RPM for future repairs.

by - Verified Customer March 20, 2017

They were very helpful and informative. Unfortunately the problem is my transmission. Steve Called around and found some used transmissions for me and gave me a few quotes for having them installed, all before lunch. We ultimately decided just to purchase a new vehicle and Steve didn't charge for the diagnostics or his time. Needless to say we have become lifetime customers and have had to recently bring my husbands car in for a rotator and axle issue.

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by - Verified Customer March 17, 2017

The staff was very professional and it was very clean.

by - Verified Customer March 05, 2017

I will go again in the future for my next oil change.

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by - Verified Customer March 03, 2017

RPM does great work.

by - Verified Customer March 02, 2017

The customer service was great.

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by - Verified Customer February 22, 2017

RPM is consistently awesome. I have a German-manufactured auto and they're typically priced 25-30% less than the dealership for services. They only fix what's needed and on my last visit they underbid their estimate and passed the savings directly to me. They have a permanent customer as long as we're in Jacksonville!

by - Verified Customer February 14, 2017

Brought vehicle in for lug stud repair and alignment. Work was completed same day. 20 miles after leaving the shop parts started falling out from under the vehicle. Returned to RPM first thing the next morning. Was first told now missing pieces did not fall off due to RPMs work, there was nothing the could do for me. They were going to send a woman back out onto the road in a potentially unsafe vehicle without even offering to fix the issue. Was again attempted to be sold unnecessary parts. RPM employees then blamed the problem on work that had been done elsewhere HUNDREDS of miles prior. Finally the manager agreed to replace the missing pieces and send me on my way. RPM did not recheck the alignment they had done the prior day, which was affected by pieces falling off. Later that day the manager from RPM called my husband to complain that I had come back in 'raising hell' about a problem with the alignment, when the problem clearly had nothing to do with the alignment.

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by - Verified Customer February 13, 2017

Very good communication and timeline.

by - Verified Customer January 12, 2017

Professional and courteous

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by - Verified Customer January 05, 2017

We go to RPM because we trust them - and they don't let us down. Integrity is a hard thing to find these days but RPM has it.

by - Verified Customer January 05, 2017

They were professional, punctual, and attentive to my needs. As always, RPM is a cut above all other repair facilities.

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by - Verified Customer November 30, 2016

They told me the wait would be 35 minutes before they even got to my car for an oil change, but they were finished within that amount of time. They are very respectful and try to get you the beat deal for everything, whether they have the product or not. This place offers the cheapest oil change price for high mileage vehicles; even cheaper than Walmart.

by - Verified Customer November 29, 2016

Thank you

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by - Verified Customer November 28, 2016

The guys are so helpful and stand by their work. They went the extra mile to accommodate me. Will be coming back!

by - Verified Customer November 22, 2016

frequently take our fleet vehicles to river city for maintenance and repairs. always pleased with the speed and service quality of work performed, along with the professional office staff

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by - Verified Customer November 11, 2016

Both I and my fiance's vehicles will continue to be serviced by RPM off of Main and airport road, I have always had good dealings and service with this location.

by - Verified Customer August 10, 2016

Pleasant. work was done in a timely manner and they were knowledgeable about my new car.

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by - Verified Customer August 09, 2016

Always honest and reliable.

by - Verified Customer August 06, 2016

Honest and professional.

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by - Verified Customer August 03, 2016

They are great.

by - Verified Customer August 02, 2016

I was very pleased with the Technical knowledge of your business.

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by - Verified Customer July 30, 2016

I am beyond pleased with the trustworthy people, reasonable pricing, kindness, and timely service every time!

by - Verified Customer July 29, 2016

Great!

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by July 23, 2016

Highly satisfied with experience, I will definitely return.

by - Verified Customer July 20, 2016

Very fast oil change in and out.

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by - Verified Customer July 20, 2016

Everyone was courteous and service was prompt.

by July 20, 2016

Timely and friendly.

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by - Verified Customer July 18, 2016

Friendly and very professional.

by - Verified Customer July 15, 2016

Very timely, courteous, honest. Will bring my car back.

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by - Verified Customer July 07, 2016

RPM River City provides excellent service at competitive prices. Friendly staff.

by - Verified Customer July 02, 2016

Had my Jeep oil pan replaced.

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by - Verified Customer July 02, 2016

Always friendly and helpful. Knowledgeable staff :)

by June 23, 2016

I came in for an oil change. After coming home my car was leaking. The receipt they sent me home with stated "multiple engine leaks". I called and they had no record of the leaks. I went back and left it there overnight. They still said no leaks. I took pictures of the leak and the low coolant light and notification on my dash. I finally brought it to VW ($700) later I had a water pump that had to be replaced along with multiple seals. If RPM could have diagnosed this correctly the 1st time I was there I would not have had to miss 3 days of work and spend $700 to have it correctly diagnosed.

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by - Verified Customer May 28, 2016

This ship is quick and convenient. I always fee welcomed.

by - Verified Customer May 24, 2016

We spent 5K on my husbands truck and less than a year later we are having to have many of the same things repaired again......

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by May 18, 2016

RPM does a good job but I gave them a $10 coupon when I checked my car in and I don't believe it was subtracted from the total when I checked out.

by - Verified Customer May 14, 2016

Great customer service.

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by - Verified Customer April 14, 2016

They fixed my tail light.

by - Verified Customer March 15, 2016

All went well.

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by - Verified Customer February 15, 2016

Staff always extremely courteous. Very timely manner for service.

3 verified customers did not leave comments but provided these ratings:
by Johnny, Vickie
by Daniel

Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Military Discount
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • Bosch Service Network
  • iATN

MESSAGE FROM THE SHOP

RPM Automotive leverages the latest in automotive technology. Each of our facilities is staffed with highly trained automotive technicians that service your vehicle to the highest standards. Using state of the art equipment for all makes, models and years, our team is able to identify the issue and find a solution that ensures you are driving a safe and reliable vehicle.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

RepairPal Scorecard
91
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
92
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
88
CUSTOMER AMENITIES
93

The River City location of RPM Automotive has been serving the local community since 2000. This RepairPal Certified shop features an experienced and well-trained team led by an ASE certified Master Technician who are equipped with the state of the art tools and diagnostic equipment necessary to for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “courteous”, “knowledgeable”, “honest”, "professional", and “helpful”. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


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