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RPM Automotive - Ortega

(904) 574-4733
100 Verified Reviews
ortega@rpmautomotive.com

HOURS
07:00
19:00
http://purl.org/goodrelations/v1#Monday
07:00
19:00
http://purl.org/goodrelations/v1#Tuesday
07:00
19:00
http://purl.org/goodrelations/v1#Wednesday
07:00
19:00
http://purl.org/goodrelations/v1#Thursday
07:00
19:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
7:00am to 7:00pm
T
7:00am to 7:00pm
W
7:00am to 7:00pm
Th
7:00am to 7:00pm
F
7:00am to 7:00pm
S
Closed

ADDRESS

5431 Roosevelt Blvd
Jacksonville, FL 32210 USA

AUTO REPAIR EXPERIENCE

  • Tim & Skip, Manager
  • Established 2004
  • 4 Auto Repair Mechanics on Staff
  • 25 Years of Car Repair Experience

RPM Automotive - Ortega Reviews

OVERALL RATING

100 Verified Reviews
5 stars
(86)
4 stars
(11)
3 stars
(3)
2 stars
(0)
1 star
(0)
by - Verified Customer April 04, 2017

Great visit.

by - Verified Customer March 21, 2017

The best!

by - Verified Customer March 20, 2017

I recommend RPM Automotive in Ortega. They performed necessary front-end repairs quickly and competently.

by - Verified Customer March 19, 2017

Was a great experience , was treated with courtesy and respect from the start to finish . Parts , pricing , and labor all explained . And work done on time and no hidden charges . I will be using Rpm as my go to shop . Thanks All

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by - Verified Customer March 16, 2017

Both Tim and Skip are the BEST amd the guys in the shop are very skilled.... Thanks to them your shop is where I want to take my autos when I have a problem. LL

by - Verified Customer March 14, 2017

Tim and his team are wonderful! Always so kind and professional. Have never made me feel I am being pushed or tricked into something. They give you the information and allow you to make a decision. I will only go to them whenever possible. Thank you!

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by - Verified Customer March 14, 2017

Great service and follow through. Very much appreciate

by - Verified Customer February 26, 2017

The managers were extremely friendly, took time to explain the work needed and were prompt in calling to let me know the work had been completed. I will highly recommend this RPM to friends!

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by - Verified Customer February 16, 2017

They do great quality work.

by - Verified Customer February 12, 2017

I have taken my vehicle to RPM for servicing for over 10 years now. Even moving 2 hrs away has not kept me from coming back when I am in town! They do a great job. Thank you

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by - Verified Customer February 02, 2017

Felt I received honest advice while discussing suggestions a dealer had made. Didn't compare prices with the dealer, but feel it was probably less and certainly more fair.

by - Verified Customer February 01, 2017

Always excellent work and outstanding customer service!!

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by - Verified Customer January 31, 2017

I am A Long Time Customer/Client Of Rpm
I Can't Imagine Having Any Of My Vehicles Serviced Anywhere Else ...Nice People..Honest..Direct..Friendly..Super Clean Organized Shop...No One Does It Better Than Tim and Skip

by - Verified Customer January 30, 2017

Great, part came in on time and fixed in a timely manner. Very pleased.

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by - Verified Customer January 29, 2017

I go the oil changed...it wasn't like they had to rebuild the engine of something. they are consistantly

by - Verified Customer January 26, 2017

I was treated with the utmost respect and have always received excellent customer service.

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by - Verified Customer January 24, 2017

They were very helpful and thorough.

by - Verified Customer January 22, 2017

The staff is always helpful and courteous. Never any pressure!

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by - Verified Customer January 12, 2017

Great!

by - Verified Customer January 04, 2017

I was pleased as always with the service. We were given a quote and when we shopped around we found it to be reasonable. The customer service was above par from that received from other shops. Very friendly and timely service.

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by - Verified Customer January 04, 2017

My experience was wonderful and the staff is very courteous and professional.

by - Verified Customer January 03, 2017

We are lucky to have RPM in our neighborhood!

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by - Verified Customer January 02, 2017

Always excellent work by qualified people and friendly faces.

by - Verified Customer December 27, 2016

these guys are always very helpful and treat customers fairly.

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by - Verified Customer December 19, 2016

Great service and fair.

by - Verified Customer December 13, 2016

Tim and Skip run a first class operation

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by - Verified Customer December 11, 2016

consistently good work done.

by - Verified Customer December 05, 2016

The Roosevelt RPM staff has excellent customer service skills. Love those guys!

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by - Verified Customer November 28, 2016

Tim was outstanding as usual. He explained the options and costs fairly and everything went well.

by - Verified Customer November 27, 2016

Always great.

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by - Verified Customer November 22, 2016

Tim Kerr and Skip Trahan are the embodiment of customer service and professionalism. Car service or repair...RPM first.

by - Verified Customer November 21, 2016

The service and people of RPM are great. They are very friendly and accommodating. It makes having your automobile repaired almost painless!

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by - Verified Customer November 09, 2016

Very good service, done promptly. I thought I would have to leave the car overnight, but a space came available for an alignment and they got it done while I waited. I was pleased.

by - Verified Customer November 01, 2016

This is the only place all our cars go. Tim, Skip & team are outstanding in every way.

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by August 11, 2016

Simple oil change but we got in and out pretty quick

by August 11, 2016

Perfect.

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by - Verified Customer August 10, 2016

Great!!

by - Verified Customer August 05, 2016

Always excellent, fast, and friendly service.

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by - Verified Customer August 03, 2016

Very customer focused and friendly.

by - Verified Customer August 03, 2016

They are prompt, courteous and technically very good. I would never go anywhere else.

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by - Verified Customer August 03, 2016

The service writers and mechanics at RPM promptly made sure our serpentine belt and safety lights were all fine.

by - Verified Customer August 02, 2016

We have been doing business at this location since they opened. We are never disappointed with the service and professional attitude that is displayed by all the employees and management. Our last experience was consistent with all our other experiences....excellent.

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by - Verified Customer August 01, 2016

The work was done with care and quality. I happy to recommend and continue to use them.

by - Verified Customer August 01, 2016

As always, quick, professional, courteous, and the work was exemplary.

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by - Verified Customer July 27, 2016

We've been using Tim & Skip for years. They are always great to work with.

by - Verified Customer July 26, 2016

Excellent work. Done on time. Tim and Skip are honest and customer friendly.

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by - Verified Customer July 26, 2016

Great service, friendly staff and very helpful.

by July 25, 2016

Excellent!

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by - Verified Customer July 25, 2016

Always very friendly and very professional!

by - Verified Customer July 25, 2016

Tim got me in and out quickly for an oil change. They replaced my A/C filter which needed it badly, even though I hadn't noticed. I trust them with all my vehicles and have been coming here for over 15 years.

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by - Verified Customer July 19, 2016

Excellent service, great people!

by - Verified Customer July 19, 2016

Excellent. They removed a nail from my tire--which was delaying an outing with my grandson and his friend--and did a needed oil change in approximately a half hour!

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by - Verified Customer July 15, 2016

All good!

by July 14, 2016

Excellent Fast service

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by July 13, 2016

Great service Far price.

by - Verified Customer July 11, 2016

They are extremely accommodating, courteous, and quick with their service.

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by - Verified Customer July 08, 2016

Very disappointed at the last experience which was withTim's replacement when he was on vacation.

by - Verified Customer July 08, 2016

Everything smooth and courteous. No problems

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by - Verified Customer July 07, 2016

Great as always.

by - Verified Customer July 06, 2016

Great guys, very prompt service. Figured out the problem and got it done.

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by - Verified Customer July 06, 2016

They are very trustworthy.

by - Verified Customer July 06, 2016

My service was handled very fast and efficiently with a personal touch. I always feel comfortable bring my car to RPM

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by - Verified Customer July 06, 2016

Good service, courteous staff.

by - Verified Customer July 05, 2016

Excellent service, honest, and timely.

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by - Verified Customer July 01, 2016

Always polite, honest and get it done. Always tell you and show you the problems. Provide written estimates. Call when they say they will. Thanks we like doing business with RPM.

by - Verified Customer July 01, 2016

I always get fantastic service here, and they make sure I get the best value as well.

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by - Verified Customer July 01, 2016

Great customer service. Very friendly and professional

by - Verified Customer July 01, 2016

Courteous and efficient.

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by - Verified Customer July 01, 2016

HERE IS THE REVIEW -- THE PEOPLE IN YOUR ORTEGA ARE THE FINEST, MOST HONEST BUSINESS PEOPLE MY FAMILY DEAL WITH.

by - Verified Customer June 30, 2016

Always friendly and customer centric. I recommend to friends often and trust the work done at the shop.

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by - Verified Customer June 28, 2016

Always thorough and professional.

by - Verified Customer June 27, 2016

Very good, timely service.

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by - Verified Customer June 23, 2016

Friendly staff, Great Service!

by - Verified Customer June 23, 2016

Through some difficult auto repairs, Skip provided excellent customer service and was able to resolve the repairs quickly and professionally.

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by - Verified Customer June 17, 2016

Friendly managers, very accommodating. Price quotes are very accurate to bill.

by - Verified Customer June 17, 2016

Service is always excellent!

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by - Verified Customer June 16, 2016

This is the only honest auto shop I've ever found. I completely trust Skip and Tim.

by - Verified Customer June 15, 2016

Very professional and friendly! Prices are better than anywhere else!

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by - Verified Customer June 14, 2016

Repairs are done quickly, and there are never any surprises. They work within my budget to prioritize repairs, what can wait and fix what can't.

by - Verified Customer June 14, 2016

RPM is professional and dependable. They are also courteous and friendly.

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by - Verified Customer June 07, 2016

Awesome service!

by - Verified Customer June 03, 2016

Timely, honest and always doing their job with a smile.

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by - Verified Customer June 02, 2016

The people are friendly and experienced. It is a pleasure to have an auto mechanic that is honest about what work needs to be done.

by - Verified Customer May 26, 2016

Good work reasonable price.

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by May 24, 2016

Always clean, friendly, helpful & inviting atmosphere. Honest quality repairs.

by - Verified Customer May 24, 2016

Tim and Skip have provided excellent service for 10+ years.

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by - Verified Customer May 20, 2016

The guys at this RPM are great, honest, knowledgeable and believable.

by - Verified Customer May 19, 2016

They are very friendly, helpful, and keep me well informed about the work being done.

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by May 10, 2016

Very professional & personable.

by - Verified Customer April 04, 2016

Ortega RPM is reasonably priced, courteous and timely.

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by - Verified Customer April 01, 2016

The guys at RPM are always very helpful and honest with me. During my last trip to the shop, I had to go out of town while my vehicle was still being serviced. RPM went the extra step and offered to drop my vehicle off at home for me and pay over the phone. It was the perfect solution and allowed me to enjoy my trip without worrying about my vehicle.

by - Verified Customer March 23, 2016

Very professional.

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by March 14, 2016

Work was done quickly and right.

by - Verified Customer March 04, 2016

Excellent customer care and very skilled and knowledgeable technicians.

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by - Verified Customer March 01, 2016

Customer service is outstanding and the guys make you feel like your the most important patron in the place.

by March 01, 2016

Great service! Very helpful!

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by - Verified Customer February 17, 2016

Tim and Skip and the rest of the crew at this shop are the best. They stand by their work 100%.

3 verified customers did not leave comments but provided these ratings:
by Russell, Scott
by Doug

Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Military Discount
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • Bosch Service Network
  • iATN

MESSAGE FROM THE SHOP

RPM Automotive leverages the latest in automotive technology. Each of our facilities is staffed with highly trained automotive technicians that service your vehicle to the highest standards. Using state of the art equipment for all makes, models and years, our team is able to identify the issue and find a solution that ensures you are driving a safe and reliable vehicle.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

RepairPal Scorecard
94
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
96
CUSTOMER AMENITIES
93

The Roosevelt Blvd location of RPM Automotive has been serving the local community since 2004. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “courteous”, “awesome”, “professional”, “fantastic”, and “honest”. This location features a team of automotive professionals whose commitment to ongoing training and investment in tools and equipment make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop-off, and a waiting area with wireless Internet are all available for your convenience.


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