Close

Ron's Auto Repair Center

(515) 532-5419
88 Verified Reviews
rlronsauto@gmail.com

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
7:30am to 5:30pm
T
7:30am to 5:30pm
W
7:30am to 5:30pm
Th
7:30am to 5:30pm
F
7:30am to 5:30pm
S
Closed

ADDRESS

119 Washington Ave
Ames, IA 50010 USA

AUTO REPAIR EXPERIENCE

  • Richard and Lisa Martens, Owners
  • Established 2007
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 23 Years of Car Repair Experience

Ron's Auto Repair Center Reviews

OVERALL RATING

88 Verified Reviews
5 stars
(48)
4 stars
(27)
3 stars
(6)
2 stars
(3)
1 star
(4)
by - Verified Customer April 06, 2017

Honest advice and everything done with integrity, as far as I can tell.

by - Verified Customer April 04, 2017

I have continually taken my vehicles into Ron's for routine oil changes, and the service so far has been great. I appreciate the fact I can pay over the phone and drop off/pick up my vehicle outside of business hours. This works incredibly well with my schedule. I have also utilized the ride service, which was awesome! The people are friendly, prompt, and easy to communicate with.

by - Verified Customer April 02, 2017

Work done was quality, however it seemed a little expensive.

by - Verified Customer April 02, 2017

nice people and doing good reliable work, at a fair cost...

+ Show more reviews
by - Verified Customer March 27, 2017

I enjoyed my experience w/ Ron's and would recommend it to everyone! I won't be going anywhere else in Ames for my car repairs.

by - Verified Customer March 21, 2017

I received a call to pick up my car and was given a price, but I had to ask what was found and what was done regarding the test performed. Nothing else was explained to me before I left. A couple of days later, I received an email while I was out-of-town saying in all capital letters that a bearing in the drivetrain was bad. I took it into a local shop that day, and found out that my car was so dangerous to drive that I had two options: get it fixed or get a new car. This was never told to me on the phone or in person--only by email. By the time I got my car into the local shop, one bearing was completely broken, and the other was falling apart from taking all of the weight of the car--leaving me stranded an hour and a half away until I could get a ride back to Ames, as it will take a full week to get a new drivetrain to that shop. It worries me that something with such potentially disastrous consequences was only mentioned in an email and with no clear impression of the severity or importance of the repair needed.

+ Show more reviews
by - Verified Customer March 21, 2017

The shop is nice, convenient (especially the shuttle), and knowledgeable. The price seems high for the work and time taken to complete tasks, but that might be an industry thing. My biggest gripe is that they're quick to push simple and expensive jobs (slightly worn brakes, transmission lines) but fail to mention why there's a heavy thump in the suspension or that there was a misfire code pending. Overall, I will continue going through them due to the convenience, but am not 100% sold on their service.

by - Verified Customer March 15, 2017

They send a text message that has an interactive link about suggested repairs. That's so cool!

+ Show more reviews
by - Verified Customer March 14, 2017

As Good as it Gets.

by - Verified Customer March 06, 2017

Fixed my truck fast and were very knowledgeable about the repair needed.

+ Show more reviews
by - Verified Customer February 23, 2017

Great service.

by - Verified Customer February 22, 2017

very satisfied with how quickly the car was fixed once the part arrived. Got it back a day early which was good because it was going to storm the next day. Still have a couple things to fix but the main problem was rather expensive due to the part.(catalytic converter)

+ Show more reviews
by - Verified Customer February 20, 2017

Terrific job! I will be returning to Ron's Auto Repair Center for all future maintenance and repairs!

by - Verified Customer February 19, 2017

I got ripped off of an easy fix. I'll never use this shop again and never recommend it to anyone.

+ Show more reviews
by - Verified Customer February 13, 2017

Setting up service was very easy using the online tool. They gave me a ride to campus when I dropped my car off and picked me up after work when the car was finished. I was confident in what I knew needed replacing (serpentine belt), but was half expecting to be told a laundry list of other more expensive repairs were necessary. Happily that wasn't the case. Confirmed my suspicion and noted that a related part (tension-er) wasn't 100% but didn't say it needed to be done right away - had them do it anyway. The final bill came in a few dollars below the estimate I was given. May not be the cheapest place in town, but I've always been treated well and fairly. No complaints, and I'll be back. Thanks!

by - Verified Customer February 07, 2017

I had a tail light out and some work under my car to repair. The tail light is still out even though I paid to get it fixed.

+ Show more reviews
by - Verified Customer January 30, 2017

Fair, honest, did not speak over my head or try to sell me things not required.

by - Verified Customer January 26, 2017

I like it.

+ Show more reviews
by - Verified Customer January 26, 2017

Staff friendly, Work was done well.

by - Verified Customer January 19, 2017

No issues.

+ Show more reviews
by - Verified Customer January 19, 2017

The job was done well.

by - Verified Customer January 19, 2017

I like that they provide a ride to and from work while they have your car.

+ Show more reviews
by - Verified Customer January 17, 2017

I am new to Ames and appreciated the hard work Ron's auto repair center put into making me feel welcome. I will definitely be returning.

by - Verified Customer January 10, 2017

I was not called while the vehicle was being looked at, resulting in an up charge for unnecessary fluids. My vehicle died while driving immediately after picking it up from Ron's. I called about the vehicle dying and whoever answered the phone did not care and/or provide any insight into why my vehicle died immediately after picking it up.

+ Show more reviews
by - Verified Customer January 09, 2017

As usual, the shop always makes sure that I am safe in my car on the road.

by - Verified Customer January 03, 2017

The guys came out and looked at my car the day prior to see if they could spot diagnose, and I brought it in the next day for repairs. Everything was fine and nothing was needed, and they didn't charge me for any unneeded fixes or work. Great shop.

+ Show more reviews
by - Verified Customer December 28, 2016

Ron's Auto Repair Center worked with me and my schedule to get my car up and running smoothly over Christmas. Thank you so much!

by - Verified Customer December 15, 2016

I've been really pleased with my service here in the past, so I was a little disappointed that I had to take my vehicle in twice this time. However, everything is working well now!

+ Show more reviews
by - Verified Customer December 08, 2016

Very good service. I really trust these repair shop and highly recommend it.

by - Verified Customer December 06, 2016

Good job.

+ Show more reviews
by - Verified Customer December 01, 2016

They do excellent work keeping our vehicles up and running.

by - Verified Customer December 01, 2016

Customer service was great! I will return for all my car repair needs!

+ Show more reviews
by - Verified Customer November 30, 2016

Great!

by - Verified Customer November 20, 2016

Thank you! You all are by far a better experience than any other mechanic I have had in Ames.

+ Show more reviews
by - Verified Customer November 10, 2016

I trust the work they do.

by - Verified Customer November 06, 2016

Great experience! Very courteous.

+ Show more reviews
by - Verified Customer October 04, 2016

Adam and the guys are great! Very good work on time and within my budget. I appreciate them being honest about my car repairs.

by September 30, 2016

Good work. Kept me informed of problems encountered during repair.

+ Show more reviews
by - Verified Customer September 28, 2016

They identified the problem and fixed it quickly. They tried to salvage a hose, but could not; they called to let me know about the added cost before proceeding. They identified another issue, but did not pressure me in any way to do the work. I trust them and they competed the work very quickly.

by September 28, 2016

Thank you!

+ Show more reviews
by - Verified Customer September 23, 2016

The service was prompt and the price reasonable.

by - Verified Customer September 22, 2016

My last experience was an oil change and it was good.

+ Show more reviews
by September 20, 2016

Good service however pricey.

by - Verified Customer September 16, 2016

My experience was quick and easy, and I would recommend it.

+ Show more reviews
by - Verified Customer September 15, 2016

Always friendly, prompt, and they explain everything. Most importantly, I always feel like my car was actually fixed.

by September 14, 2016

Very fast service.

+ Show more reviews
by - Verified Customer September 13, 2016

There is as always, friendly staff. They found an issue with a brake line that they repaired earlier this year and fixed it for free. Quick service, provided info about repair details and I feel like they listen when I explain what is going wrong. We take three vehicles there for service and I recommend them to friends.

by - Verified Customer September 09, 2016

As far as I can tell, everything was accomplished as quoted.

+ Show more reviews
by June 10, 2016

Good job! Very friendly.

by June 09, 2016

Great experience, issue resolved very quickly.

+ Show more reviews
by - Verified Customer June 06, 2016

2nd experience was that I stopped by the shop around 4:30. I had just found out that I had too much oil in my car. Richard got my car right in and drained some oil for me. I appreciated that he did that so close to closing. Richard and Lisa and employees are nice and care about doing right.

by - Verified Customer June 03, 2016

No complaints. Adam was honest and straight forward in trying to resolve the problem.

+ Show more reviews
by - Verified Customer June 03, 2016

Great work, always reasonable with price.

by - Verified Customer May 31, 2016

Prompt, reliable service at reasonable price. And they dropped me off at work & picked me up. :)

+ Show more reviews
by - Verified Customer May 27, 2016

Ron's does a great job of keeping you informed of the progress on your car while it is being diagnosed and fixed.

by - Verified Customer May 25, 2016

Fast and easy and helpful.

+ Show more reviews
by - Verified Customer May 20, 2016

They are good.

by - Verified Customer May 19, 2016

They are good.

+ Show more reviews
by - Verified Customer May 18, 2016

Adam and the tech did a great job sorting out the issue with my vehicle!

by - Verified Customer May 18, 2016

Everyone was courteous, but I had new tires put on my vehicle and one was severely under-inflated (roughly 10 psi).

+ Show more reviews
by - Verified Customer May 16, 2016

I discovered a coolant leak on my Civic on a Sunday afternoon and showed up unannounced at Ron's Auto Monday 8am. They gave me a ride to work, diagnosed the issue (water pump), and got the new part in and replaced by noon the next day. Great customer service at a reasonable price! They have been my go-to shop for several years now, and I've no plans to change.

by May 13, 2016

I think it is very expensive, more expensive than other stores. But because the store mailed us coupons, the price would be similar to others shops. However, if I ask a maintenance service, they suggested things that are unnecessary, for example, to replace the air filter. When I opened by myself, it was very clean, which seemed like want to ear money from nothing. Oil change is more expensive from other stores.

+ Show more reviews
by - Verified Customer May 13, 2016

They were thorough with a complicated problem.

by - Verified Customer May 13, 2016

They were very friendly and helpful. My car got fixed quickly and well.

+ Show more reviews
by - Verified Customer May 13, 2016

Helpful but too expensive for me. Worked around my schedule.

by September 03, 2013

They are very polite and do good work, but they are a little expensive.

+ Show more reviews
by - Verified Customer August 30, 2013

Good prices and honest service.

by August 30, 2013

Good service.

+ Show more reviews
by - Verified Customer August 28, 2013

They are efficient at scheduling. They say what they will do and do it. They explain repairs. They show me, not just tell me, what needs to be done.

by - Verified Customer August 26, 2013

I was perfectly satisfied with the service.

+ Show more reviews
by August 24, 2013

They will explain to me what is wrong with my car.

by August 23, 2013

I have had my vehicles serviced there for many years. Their mechanics are quite competent and straght forward with me regarding any of my questions.

+ Show more reviews
by August 22, 2013

Pricing is a bit high.

by - Verified Customer August 15, 2013

They are very responsible. I took my car into get tires and they did what I needed.

+ Show more reviews
by August 15, 2013

Very professional, fair price.

by - Verified Customer August 15, 2013

Friendly service.

+ Show more reviews
by August 07, 2013

They were very careful. I liked the way they explained what they were going to do and did not make me feel stupid.

by - Verified Customer August 06, 2013

They have always been very prompt with their work. They're always fair with their quotes. The quote they give you is what you pay and if it changes they call and let you know.

+ Show more reviews
by - Verified Customer July 31, 2013

He's honest, he's knowledgeable, and he's fair. I can't say enough good things about this guy.

by July 29, 2013

While they may cost a little more than other places in town, they are honest and work efficiently to get the job done correctly and in a timely manner

+ Show more reviews
by - Verified Customer July 22, 2013

History of doing great work and being very good at explaining what could be done vs what really needed to be done - I do not feel like they are trying to sell us services but honestly explaining the current state and options.

by July 19, 2013

They were fair. Didn't go above and beyond my expectations, but they also didn't disappoint or try to cheat me.

+ Show more reviews
by - Verified Customer July 18, 2013

They seem honest and straight-forward, two of the most important things for me.

by July 15, 2013

Friendly service, efficient, takes good care of my car, reasonable costs, helpful.

+ Show more reviews
by July 01, 2013

I asked the owner to check my spark plugs as my car was idling roughly. After his mechanic checked it out, he informed me that my spark plugs were worn and needed to be replaced at a high price. I told him I couldn't afford his price. I then asked my friend to check out my car's spark plugs. He removed one, took it in to a local parts store where they took off a new spark plug and compared it to mine. Mine was not shot. Far from shot. I believe that Ron's Auto Repair lead me wrong.

by June 26, 2013

They have always been nice, helpful, and accommodating. They fix the problem the first time and give me explanations as to whats wrong/how they're going to fix it. And they don't jack up the prices like I've seen other places do.

+ Show more reviews
by - Verified Customer June 18, 2013

I feel that the management and crew at Ron's are both competent and honest... more of both, than most shops I'm acquainted with.

1 verified customer did not leave comments but provided this rating:
by Amy

Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Early Bird Dropoff
  • Heated Waiting Room
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
+ More

AFFILIATIONS

  • ACDelco
  • ASA

MESSAGE FROM THE SHOP

At Ron’s Auto Repair Center they want their family to take care of yours. As a family owned and operated business, that’s the attitude owners Lisa and Richard Martens want to reflect when it comes to their shop.

Whether it’s your brakes, an engine issue, tire service, or anything in between, we service all makes and models of foreign and domestic vehicles with the same quality you have come to know from Ron’s Auto Repair.

Since 1982, Ron’s Auto Repair has set the standard in quality and customer care for auto shops in the Ames area. Even when Lisa and Richard Martens took the reins in 2007, they have continued to work in the same vein as the original Ron intended.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

RepairPal Scorecard
91
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
91
TOOLS & EQUIPMENT
88
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
93

Ron's Auto Repair has been serving the Ames community for over 30 years. In 2007 it was taken over by Lisa and Richard Martens. Richard a long time auto industry professional wanted to carry on the family run business and continue the legacy of trust the shop was founded on. Richard and Lisa work hard to keep this RepairPal Certified Auto Shop staffed with qualified, ASE Certified technicians. Ongoing training is a priority for this group, they attend regular classes and seminars to keep up to date on the industry trends and latest technologies. An investment has been made in some of the best automotive tools and computer diagnostic equipment that will help ensure your vehicle is repaired professionally. They confidently back their work with a 24 month/24,000 mile warranty. Shuttle service and early bird drop off are available for your convenience.


Coupons
April is National Car Care Month
It's National Car Care Month! $50 OFF any visit that totals $400 or more! PLUS receive a visual safety vehicle inspection and consultation on any concerns with your vehicle! Must present coupon at time of check in.
Expiration Date: 04/30/2017
Coupon data is provided by merchants. RepairPal does not guarantee and shall not be responsible for validity or accuracy of any information of the coupon. Coupon ID #1705


Map
Get Directions to Ron's Auto Repair Center