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Ron's Auto Repair Center

119 Washington Ave, Ames, IA 50010 Map & directions

Call Now: (515) 393-4117

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About Ron's Auto Repair Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
91
Technical Ability (?)
88
Tools & Equipment (?)
91
Customer Service (?)
93
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Ron's Auto Repair has been serving the Ames community for over 30 years. In 2007 it was taken over by Lisa and Richard Martens. Richard a long time auto industry professional wanted to carry on the family run business and continue the legacy of trust the shop was founded on. Richard and Lisa work hard to keep this RepairPal Certified Auto Shop staffed with qualified, ASE Certified technicians. Ongoing training is a priority for this group, they attend regular classes and seminars to keep up to date on the industry trends and latest technologies. An investment has been made in some of the best automotive tools and computer diagnostic equipment that will help ensure your vehicle is repaired professionally. They confidently back their work with a 24 month/24,000 mile warranty. Shuttle service and early bird drop off are available for your convenience.

Message from the Shop

At Ron’s Auto Repair Center they want their family to take care of yours. As a family owned and operated business, that’s the attitude owners Lisa and Richard Martens want to reflect when it comes to their shop.

Whether it’s your brakes, an engine issue, tire service, or anything in between, we service all makes and models of foreign and domestic vehicles with the same quality you have come to know from Ron’s Auto Repair.

Since 1982, Ron’s Auto Repair has set the standard in quality and customer care for auto shops in the Ames area. Even when Lisa and Richard Martens took the reins in 2007, they have continued to work in the same vein as the original Ron intended.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Roadside Assistance Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair
Windshield/Glass

Amenities

Car Delivery Car Pickup/Dropoff Early Bird Dropoff Heated Waiting Room
Service Guarantee Shopping Nearby Shuttle Towing
Warranty Accepted

Customer Reviews 22 verified reviews

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Ron's Auto Repair Center
Verified Customer
September 03, 2013

They are very polite and do good work, but they are a little expensive.

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Ron's Auto Repair Center
Verified Customer
August 30, 2013

Good service.

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Ron's Auto Repair Center
Verified Customer
August 30, 2013

Good prices and honest service.

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Ron's Auto Repair Center
Verified Customer
August 28, 2013

They are efficient at scheduling. They say what they will do and do it. They explain repairs. They show me, not just tell me, what needs to be done.

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Ron's Auto Repair Center
Verified Customer
August 26, 2013

I was perfectly satisfied with the service.

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Ron's Auto Repair Center
Verified Customer
August 24, 2013

They will explain to me what is wrong with my car.

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Ron's Auto Repair Center
Verified Customer
August 23, 2013

I have had my vehicles serviced there for many years. Their mechanics are quite competent and straght forward with me regarding any of my questions.

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Ron's Auto Repair Center
Verified Customer
August 22, 2013

Pricing is a bit high.

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Ron's Auto Repair Center
Verified Customer
August 15, 2013

Friendly service.

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Ron's Auto Repair Center
Verified Customer
August 15, 2013

Very professional, fair price.

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Ron's Auto Repair Center
Verified Customer
August 15, 2013

They are very responsible. I took my car into get tires and they did what I needed.

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Ron's Auto Repair Center
Verified Customer
August 07, 2013

They were very careful. I liked the way they explained what they were going to do and did not make me feel stupid.

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Ron's Auto Repair Center
Verified Customer
August 06, 2013

They have always been very prompt with their work. They're always fair with their quotes. The quote they give you is what you pay and if it changes they call and let you know.

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Ron's Auto Repair Center
Verified Customer
July 31, 2013

He's honest, he's knowledgeable, and he's fair. I can't say enough good things about this guy.

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Ron's Auto Repair Center
Verified Customer
July 29, 2013

While they may cost a little more than other places in town, they are honest and work efficiently to get the job done correctly and in a timely manner

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Ron's Auto Repair Center
Verified Customer
July 22, 2013

History of doing great work and being very good at explaining what could be done vs what really needed to be done - I do not feel like they are trying to sell us services but honestly explaining the current state and options.

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Ron's Auto Repair Center
Verified Customer
July 19, 2013

They were fair. Didn't go above and beyond my expectations, but they also didn't disappoint or try to cheat me.

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Ron's Auto Repair Center
Verified Customer
July 18, 2013

They seem honest and straight-forward, two of the most important things for me.

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Ron's Auto Repair Center
Verified Customer
July 15, 2013

Friendly service, efficient, takes good care of my car, reasonable costs, helpful.

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Ron's Auto Repair Center
Verified Customer
July 01, 2013

I asked the owner to check my spark plugs as my car was idling roughly. After his mechanic checked it out, he informed me that my spark plugs were worn and needed to be replaced at a high price. I told him I couldn't afford his price. I then asked my friend to check out my car's spark plugs. He removed one, took it in to a local parts store where they took off a new spark plug and compared it to mine. Mine was not shot. Far from shot. I believe that Ron's Auto Repair lead me wrong.

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Ron's Auto Repair Center
Verified Customer
June 26, 2013

They have always been nice, helpful, and accommodating. They fix the problem the first time and give me explanations as to whats wrong/how they're going to fix it. And they don't jack up the prices like I've seen other places do.

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Ron's Auto Repair Center
Verified Customer
June 18, 2013

I feel that the management and crew at Ron's are both competent and honest... more of both, than most shops I'm acquainted with.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Call Now:

(515) 393-4117

Auto Repair Experience

  1. Richard and Lisa Martens , Owners
  2. Established 2007
  3. 3 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 23 Years of Car Repair Experience