Romo Napa Autocare was established in 2006 and has been providing Charlotte and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “professional”, “knowledgeable”, “pleasant”, “honest”, and “courteous”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Romo Complete Auto Care and Muffler
Charlotte, NC 28208 USA
Auto Repair Experience
- Fidel Romo, Owner
- Established 2006
- 2 Auto Repair Mechanics on Staff
- 19 Years of Car Repair Experience
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Smog/Emissions Testing
- Timing Belts
- Tire Sales/Repair
- Early Bird Dropoff
- Open Saturday
- Service Guarantee
- Wireless Internet
Makes We Serve
Romo and his staff are true professionals (especially Louis). They treated me with respect and provided honest work and reliable work on every job. After one job, I heard a squeaky belt noise. I called them back early the next day and they replaced the belt for me - no problem, no charge. Top notch.
Great to see Luis back at the shop. I missed him.
They are great. They were efficient and they gave me a fair price.
The are the kindest people to do business with, very fair with honest pricing.
Prompt, courteous, professional and very reasonably priced. I wish all shops could be like this. Mr. Romo is a pleasure to deal with.
The service was good. They are professional. They are very honest.
They did a really good job. Everything sounds good. I haven't had any problems. If I ever had to have anything done in the future, I would probably go there.
Service was professional.
They were pretty good and on point with everything. They are very consistent in helping me out. The prices were decent. I am satisfied.
They are honest.
He is complete with his service. He took really good care of me. It was really good customer service. I am a repeat customer. I haven't had a complaint yet.
They are friendly. It is fast service. He tries to offer deals to work with you. He lets you know exactly what's going on. He takes the time to find out what the issue is with the car. He does good work.
It sucked. They kept saying it was something else. My car hasn't been the same since. I wouldn't recommend them.
We appreciate your review and sorry you feel this way, our goal is to keep our customers happy, to our knowledge we have not encountered any of our customers with this complaint, but if you come we can address any issues you might be having.
Romo does great work, is friendly, and treats his customers with respect. He does a great job of getting you back on the road.
It was great. They did my exhaust. I am a happy customer.
It is a great place. They are very professional and very nice people. He worked with me on the price. The owner is pretty humble.
It was satisfactory. My car works. He is a good person. I would recommend anybody to Romo.
It was a great experience. He did everything I asked and a little bit more.
We have a business and a fleet of vehicles. I probably have one in there once a week. They are very courteous and have excellent pricing. They don't try to sell you things that you don't need. They take care of their customers.
Service was excellent. You can tell they actually want my business rather than treating me like I'm wasting their time by even being there like other businesses. I was thoroughly impressed.
They are great.
Had a lot of problems getting exhaust working but they finally get it working. Still not happy spending so much money though.
Friendly, honest, cordial and priced reasonably.
I like the quality service and work. Installation took awhile as owner was the only employee working at the time. He did his best to accommodate the customers coming in to have work done. Overall exhaust welding came out decent. I've noticed one or two exhaust leaks that I need to have taken care of when I can bring my car back to him to have it fixed.
Awesome customer service and decent pricing.
They are very pleasant to talk to. Honest and reliable to get the job done right!
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service