Roesbery Car Care
Hours of Operation
|Mon - Fri:||7:30am to 5:30pm|
Auto Makes We Service
|Muffler & Exhaust||Oil Change & Lube||Service & Repair||Tire Sales/Repair|
|Car Delivery||Car Pickup/Dropoff|
Customer Reviews (3 reviews)3 Sort by: Date |
Unfortunately, I had my vehicle served for a regular maintenance service and along with that I also requested to have an oil changed performed and purchased a club card (a card that allows for discounts for further repairs or services). After a period of time, I received a call from Justin concerning how the vehicle was "complete" and ready for pick up. In picking up the vehicle, the shop was already closed, but they do offer after-hours pick up. After paying for the mechanical service, over $1,000, which included maintenance work and an oil change, for some reason, I had the suspicious to check my oil filter and make sure they did perform the work I was charged for. In getting home I did just that and realized it was the same oil filter I placed 3 months ago. They NEVER did perform the oil change and I was charged for it. This lead me to suspect if they even performed the maintenance work. I looked under the hood and did see the new parts. Overall, please be careful in selecting this shop to perform you car mechanical needs. They appear very irresponsible and may not do the complete work and yet charge their customers for work not performed.
I have been taking my Toyota to them for the last three years and have never had any problem. The manager and assistant are very friendly and explain everything in detail that needs to be taken care. In the past I didn't trust other mechanics and repair shops and felt I was getting scammed at Lube stations, but I completely trust Roesbery Car Care and that they are giving me the best possible service and are honest. I don't know what I would do if they weren't there.