Rocky Mountain Volvo Service

This shop is not RepairPal Certified. Learn more
6800 W Colfax
Lakewood, CO 80214
(303) 462-0202

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
×

Get an Estimate

Tell us a symptom, service or repair for your car
Get a car repair estimate:
Show Repair List »
Show Repair List »
Details

Specialties

  • Muffler & Exhaust
  • Service & Repair
  • Transmission Repair

Makes We Serve

  • Volvo
Reviews

Overall Rating

Customer Reviews

March 08, 2013

Run - don't walk - away from this place. Run like a rabid dog is chasing you!

I took my S40 here because it's close to my house. I asked for an oil change, a new strut to hold up my hood, new brake pads, and a quote on the turn signal auto-shut-off gizmo. I was clear that the first three things were authorized, and I'd wait on the quote to decide on the turn signal.

After several hours I got a call from the order-writer Larry telling me I needed a new CV joint and an air filter, too. He also quoted me on $182.50 for the turn signal gizmo, to which I replied, "For a 182 bucks I can turn off my own signal!" and declined to have that fixed. He didn't tell me anything about the brakes, but I figured they just went ahead and did them since it was pre-authorized.

Larry called later that day and said my car was ready. When I got there, they had done the CV joint, the hood strut and the $182 dollar turn signal gizmo, but not the brakes! I about had a heart attack and asked Larry to have that gizmo removed, stating that I couldn't afford to pay for that. He told me that they couldn't do it, and that I needed to talk to the owner. Larry spent a long time bamboozling me into paying for the gizmo and even knocked off $20. He gave me a sob story about how he was going to have to pay for it himself if I wouldn't, and that he'd get in trouble with the owner. Since it was late and I needed to be somewhere, I agreed. As I was driving home, I discovered that my radio antenna motor was grinding away (for like 30 seconds!) when I turned the radio on and off, and it had never done that before.

Of course, the next day I realized that I'd been hoodwinked and called the owner, Mike Trevathan. He agreed to put my old turn signal part back in, so I took the car back to him. When I picked it up a few hours later I discovered that my steering wheel was not straight. It tilted left by about 10 degrees. Being the symmetry freak that I am, I knew that it had to be straightened out or I would lose my mind. So, I dropped off the car again and told Larry what was wrong. I thought that maybe they put my steering wheel back on crooked when swapping out the turn signal gizmo, but it also could've happened when they were replacing the CV joint. (The joints and axles down there all eventually connect to the steering wheel, right?)

An hour or so later I got a call from Mike telling me that I was a dishonest person and that the steering wheel must have always been like that and I just hadn't noticed. He said that they never took off the steering wheel to fix the turn signal, and that I was just making up the whole thing - the radio included. Mike said he wasn't going to touch my car again and to come get it. He wouldn't even entertain the idea that the problem was caused when they replaced the CV joint and disconnected everything from the steering column! (And P.S., I'm NOT a dishonest person! I worry too much about karmic retribution.)

So as I said, run far away from Rocky Mountain Volvo - unless you want to receive poor service (bordering on fraud), and be personally insulted at the same time.

Nearest RepairPal Certified Shops

We certify only the best auto repair shops in Lakewood.
High Quality Repair
Guaranteed Fair Prices
Current Expert Training
Real, Verified Reviews
Great Customer Service
Warranty on Repairs
Sundance Automotive
10110 W 26th Avenue , Lakewood
(303) 816-3578
Quick View
Sundance Automotive
10110 W 26th Avenue , Lakewood
96
OVERALL SCORE
RepairPal Certified shops pass a rigorous 42-point annual inspection by our master mechanics for quality work and fair prices.
CLOSED
CLOSED
W
8:00am to 6:00pm
Su
Closed
Th
8:00am to 6:00pm
M
8:00am to 6:00pm
F
8:00am to 6:00pm
T
8:00am to 6:00pm
S
Closed
All repairs are backed by a 24 months / 24,000 miles warranty.
The Auto Shop, Inc.
1515 Iris St , Lakewood
(303) 569-4649
Quick View
The Auto Shop, Inc.
1515 Iris St , Lakewood
93
OVERALL SCORE
RepairPal Certified shops pass a rigorous 42-point annual inspection by our master mechanics for quality work and fair prices.
CLOSED
CLOSED
W
8:00am to 5:00pm
Su
Closed
Th
8:00am to 5:00pm
M
8:00am to 5:00pm
F
8:00am to 5:00pm
T
8:00am to 5:00pm
S
Closed
All repairs are backed by a 12 months / 12,000 miles warranty.