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RM Automotive

19248 Roscoe Blvd | Northridge, CA 91324

(818) 926-4417

Call Now: (818) 926-4417
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RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
97
Tools & Equipment (?)
92
Customer Service (?)
91
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Our assessment of this shop revealed a team of five seasoned technicians, with 94 years of combined experience between them. Four of them are ASE certified and two have reached ASE Master Technician status. RM Automotive has demonstrated to us they have all the tools and equipment necessary to perform all the tasks we would expect of one of our Top Shops. We have found this shop to be conveniently located in the commercial district of a mostly residential area. They offer a shuttle service and rental cars are available should the need arise. Their comfortable waiting area offers wireless internet access. Hours of operation are 7:30 to 6:00pm, Monday through Friday.

Message from the Shop

We specialize in Honda, Acura, Toyota, Lexus, Scion and all Japanese car makes. We offer a 2yr/24,000 mile warranty on all repairs. We have free shuttle service and rental cars. Also, we are a AAA approved repair shop, with a 100% customer satisfaction score.

We offer diagnostics, all factory maintenance services, and we use all factory parts so you can be assured that your car will hold it's original warranty and will perform the way it was meant to perform.

As a complete auto repair and maintenance center we provide everything from quick oil changes, to brakes, to complex electrical diagnosis, to complete engine replacements, and everything in between. In fact, there's not much we can't do here at RM Automotive.

All of our technicians are factory trained, ASE certified, and we even have a Honda top tech winner. We are also a ASE approved Blue Seal shop

Auto Makes We Service

Acura Honda Hyundai
Infiniti Isuzu Kia
Lexus Mazda Mitsubishi
Nissan Scion Subaru
Suzuki Toyota

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair
Windshield/Glass

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Car Wash
Child Friendly Coffee Financing Heated Waiting Room
Loaner Car Rental Car Service Guarantee Shopping Nearby
Shuttle Towing Warranty Accepted Wireless Internet

Customer Reviews (21 reviews)

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  • RM Automotive
    Verified Customer
    August 21, 2012

    The people there are always courteous and helpful and do a good job at detecting the problem.

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  • RM Automotive
    Abdel - Verified Customer
    August 20, 2012

    Great service at good prices!

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  • RM Automotive
    Yvette - Verified Customer
    August 20, 2012

    They did my oil change cheaper than Jiffy Lube.

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  • RM Automotive
    Colleen - Verified Customer
    August 16, 2012

    I have been driving out of my way (20+ miles!) for over 10 years to patronize RM. Great shop, friendly & competent service.

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  • RM Automotive
    John - Verified Customer
    August 16, 2012

    What I like about them is that they're straight forward and they're honest. I don't have to go back a second time. They do it right the first time. The technicians do what needs to be done right, the first time.

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  • RM Automotive
    Sid - Verified Customer
    August 15, 2012

    I wish the dealer had been so kind, quick and reasonably priced. I wish the dealer had not tried to convince me that my front brakes were at 2mm when they are are 3.5mm, and have thousands of miles left before needing replacements.

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  • RM Automotive
    Verified Customer
    August 15, 2012

    Very nice people.

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  • RM Automotive
    Barbara - Verified Customer
    August 14, 2012

    RM Automotive is a very competent auto repair shop. They preform the repairs in a very timely manner and their prices are very fair. I would recommend their services to anyone who wants a fair deal and excellent work.

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  • RM Automotive
    Verified Customer
    August 09, 2012

    Great shop!

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  • RM Automotive
    Richard G. - Verified Customer
    August 01, 2012

    We are very happy with RM Automotive

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  • RM Automotive
    Tony - Verified Customer
    August 01, 2012

    They are very friendly and helpful.

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  • RM Automotive
    Beverly - Verified Customer
    July 31, 2012

    The service provided is extremely professional. When repair is needed the work is thoroughly explained. I couldn't be more pleased with the service rendered.

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  • RM Automotive
    David - Verified Customer
    July 17, 2012

    They are very concerned about customer satisfaction and very honest.

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  • RM Automotive
    Verified Customer
    July 13, 2012

    It's very nice that they provide car rental service when you need it.

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  • RM Automotive
    Verified Customer
    July 09, 2012

    Everyone here is friendly, personable and reliable. One less thing to worry about!

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  • RM Automotive
    Albert - Verified Customer
    June 27, 2012

    I am very happy with the service and the coffee.

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  • RM Automotive
    Tracy - Verified Customer
    June 27, 2012

    Then men at RM Automotive have taken great care of all of our vehicles for years. We wouldn't go anywhere else.

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  • RM Automotive
    Bill - Verified Customer
    June 21, 2012

    Fantastic service, great group of guys!

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  • RM Automotive
    Ed - Verified Customer
    May 17, 2012

    Very professional, work is done well and on time.

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  • RM Automotive
    Verified Customer
    May 15, 2012

    While I didn't feel pressured at that time to make repairs that weren't needed, the suggestions I got for the next visit included several expensive repairs, that I was told after I asked enough questions, that it was a safety necessity, but a comfort thing for the most expensive one, but those expensive repair suggestions put up a concern for me.

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  • RM Automotive
    April 28, 2010

    All I have to say is this is a top notch shop in every way possible. I have been coming here for years, and they are the only ones I will trust to work on my car.

    John always helps me through the whole process of service on my car. He gives me a rental if needed and will even shuttle me to work or home if I do not need a rental car. Hell if I need John when the shop is not open I can call him on his cell phone(which I have had to do on occasion) where else do you get that kind of service?

    As I said earlier these guys are top notch and are always there to help me, I think of them as friends and not just a place I get my car serviced. I can without hesitation send all my friends and family here and know they will be well taken care of.

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Hours of Operation

Mon - Fri7:30am to 6:00pm
Fast Facts
  1. Michael Wright, Owner
  2. Established 2000
  3. Online Reputation:
  4. 5 Technicians on Staff
  5. 3 ASE Certified Technicians
  6. 94 Combined Years of Experience