19248 Roscoe Blvd, Northridge, CA 91324 Map & directions
Call Now: (818) 356-8438
“I've been going to RM Automotive for a few years now. The service provided is top notch and questions are...”
“Reed and Mike have been our trusted auto mechanics for over 10 years. We wouldn't go anywhere else.”
“They solved the problem I had and did a complete and thorough check of the car. Advised me of upcoming...”
“I would refer anyone to take their car to this shop if you are within the area. In summary, Excellent and...”
“My experience has been excellent. I appreciate their attention to detail, expertise and the quality,...”
“RM keeps on top of the maintenance and service for our vehicles. They recommend when work is required and...”
“Their repairs are done well, their shop is really clean, their staff members are really polite, and they do a...”
“I have been driving out of my way (20+ miles!) for over 10 years to patronize RM. Great shop, friendly &...”
“What I like about them is that they're straight forward and they're honest. I don't have to go back a second...”
“The service provided is extremely professional. When repair is needed the work is thoroughly explained. I...”
“Then men at RM Automotive have taken great care of all of our vehicles for years. We wouldn't go anywhere...”
“Very professional, work is done well and on time.”
RepairPal’s Comprehensive Evaluation
Our assessment of this shop revealed a team of five seasoned technicians, with 94 years of combined experience between them. Four of them are ASE certified and two have reached ASE Master Technician status. RM Automotive has demonstrated to us they have all the tools and equipment necessary to perform all the tasks we would expect of one of our Certified shops. We have found this shop to be conveniently located in the commercial district of a mostly residential area. They offer a shuttle service and rental cars are available should the need arise. Their comfortable waiting area offers wireless internet access. Hours of operation are 7:30 to 6:00pm, Monday through Friday.
Message from the Shop
We specialize in Honda, Acura, Toyota, Lexus, Scion and all Japanese car makes. We offer a 2yr/24,000 mile warranty on all repairs. We have free shuttle service and rental cars. Also, we are a AAA approved repair shop, with a 100% customer satisfaction score.
We offer diagnostics, all factory maintenance services, and we use all factory parts so you can be assured that your car will hold it's original warranty and will perform the way it was meant to perform.
As a complete auto repair and maintenance center we provide everything from quick oil changes, to brakes, to complex electrical diagnosis, to complete engine replacements, and everything in between. In fact, there's not much we can't do here at RM Automotive.
All of our technicians are factory trained, ASE certified, and we even have a Honda top tech winner. We are also a ASE approved Blue Seal shop
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Diagnosis|
|Hybrid/Electric||Muffler & Exhaust||Oil Change & Lube||Scheduled Maintenance|
|Service & Repair||Timing Belts||Tire Sales/Repair||Transmission Repair|
|AAA Member Discount||Car Delivery||Car Pickup/Dropoff||Car Wash|
|Child Friendly||Coffee||Financing||Heated Waiting Room|
|Loaner Car||Rental Car||Service Guarantee||Shopping Nearby|
|Shuttle||Towing||Warranty Accepted||Wireless Internet|
Customer Reviews 37 verified reviews (38 total)37 Sort by: Date |
RM Automotive is a very professional Japanese car repair service. The service is like the Dealer but the price is cheaper. I have never had any single problem or have been unhappy about their work performance for many years since I've been their customer. Honestly, I am not related or a direct friend with them so this is an unbiased review.
The service provied by RM Automotive has been excellent. The quality of repairs done on my vehicles have been exceptional as well as the pricing and the overall customer service experience. I have never had to return any of my vehicles for poor quality work. The team at RM Automotive are committed professional to exceptional quality repairs, cost and customer service. I continue to recommend my family and friends.
I would refer anyone to take their car to this shop if you are within the area. In summary, Excellent and Friendly Service, Knowledgeable, Free Shuttle Service within the area, Free Refreshments, and Free car loaner (if car maintenance/service takes longer than a day). The major differences between RM and my dealer are: 1) Price and 2) Free loaner and carwash at my Dealer. I rather save money and get comparable or even better car/customer service at RM than get a free loaner and carwash at the dealer. Savings and Quality of car/customer service means a lot to me.
Their repairs are done well, their shop is really clean, their staff members are really polite, and they do a lot of favors for you like driving you to work or renting a car for you. They also take the time to explain to you what went wrong with the car and why they are doing certain repairs. They even cover their own repairs with a long warranty. I don't know of any other shop that does all these things. Their service is incomparable.
While I didn't feel pressured at that time to make repairs that weren't needed, the suggestions I got for the next visit included several expensive repairs, that I was told after I asked enough questions, that it was a safety necessity, but a comfort thing for the most expensive one, but those expensive repair suggestions put up a concern for me.
All I have to say is this is a top notch shop in every way possible. I have been coming here for years, and they are the only ones I will trust to work on my car.
John always helps me through the whole process of service on my car. He gives me a rental if needed and will even shuttle me to work or home if I do not need a rental car. Hell if I need John when the shop is not open I can call him on his cell phone(which I have had to do on occasion) where else do you get that kind of service?
As I said earlier these guys are top notch and are always there to help me, I think of them as friends and not just a place I get my car serviced. I can without hesitation send all my friends and family here and know they will be well taken care of.