They are the best. They do the work right the first time.
They provided great service.
They demonstrated technical skills, professionalism & fairness.
They are the best.
Fast, easy and hassle free. plus a very reasonable price.
Very nice, very professional and I felt they were very honest. I was recommended to RM by a friend and I will refer all my friends to RM.
The repairs are explained to me so that as a woman I truly can understand. My experience at RM has been comforting knowing that after repairs and service my car runs great and I have found a place that I trust so I will return only to their shop.
RM provided quality service, explained the problem and provided use of rental car while my car was in for repairs.
RM has always been really honest about repairs and pricing.
I trust them Implicitly. They are professional, fair and right on the mark.
You know my car; you specialize. You are honest and reliable and friendly.
Excellent, reliable and friendly service,
RM Automotive does excellent work. I have been their customer since they first opened.
Great service at a fair price.
Great service. Excellent communication.
The service and staff were courteous and explained well what the problems were and what possible options could be taken to resolve the issues found.
They did what needed to be done at a competitive price.
Not sure if all quotes were emergency necessary as repairman made me feel like all was urgent.. I'm very happy they took care of my car in a short period of time. Their service is fast accurate and convenient. Friendly staff too! I'm sure I'll be back. :)
I have had nothing but the best of experiences at RM.
Would recommend the work and rate that at 10. However, your pricing is a little over the top.
Good service and detailed information.
Great service, all the time.
Always friendly and polite, and prices are reasonable. They also explain what exactly is being done to the car and ask approval before doing that repair. There is an air of honesty and integrity.
Excellent automotive services with excellent customer service. They work with the customer to be sure the vehicle is properly repaired and maintained.
Everything was great.
After reading other reviews and talking to another customer I felt confident with their business. Finding and trusting an auto repair shop can be difficult. I am pleased with the work done and it was a fair price.
I've been going to RM Automotive for a few years now. The service provided is top notch and questions are answered with options suited to your needs.
RM Automotive is a very professional Japanese car repair service. The service is like the Dealer but the price is cheaper. I have never had any single problem or have been unhappy about their work performance for many years since I've been their customer. Honestly, I am not related or a direct friend with them so this is an unbiased review.
Friendly, professional good service
I have been going to RM Automotive for years and am completely satisfied with their service and trust them.
The service provied by RM Automotive has been excellent. The quality of repairs done on my vehicles have been exceptional as well as the pricing and the overall customer service experience. I have never had to return any of my vehicles for poor quality work. The team at RM Automotive are committed professional to exceptional quality repairs, cost and customer service. I continue to recommend my family and friends.
Very friendly and courteous. I get a ride to work after dropping off my car and the car is waiting for me when I get there. They go over all the work done.
Reed and Mike have been our trusted auto mechanics for over 10 years. We wouldn't go anywhere else.
They solved the problem I had and did a complete and thorough check of the car. Advised me of upcoming preventative maintenance with no sales pressure. Great job! Will be back.
I would refer anyone to take their car to this shop if you are within the area. In summary, Excellent and Friendly Service, Knowledgeable, Free Shuttle Service within the area, Free Refreshments, and Free car loaner (if car maintenance/service takes longer than a day). The major differences between RM and my dealer are: 1) Price and 2) Free loaner and carwash at my Dealer. I rather save money and get comparable or even better car/customer service at RM than get a free loaner and carwash at the dealer. Savings and Quality of car/customer service means a lot to me.
Good service. Knowledgeable staff. Made reccomendations but did not feel pressured to do anything.
Great service and price. If the dealership price is too high, try RM Automotive for their free courtesy diagnosis and you won't be disappointed.
My experience has been excellent. I appreciate their attention to detail, expertise and the quality, personable service.
RM keeps on top of the maintenance and service for our vehicles. They recommend when work is required and will schedule it over a period of time. The work is excellent, any corrections are done immediately. They charge a fair price, always less than the dealership.
Their repairs are done well, their shop is really clean, their staff members are really polite, and they do a lot of favors for you like driving you to work or renting a car for you. They also take the time to explain to you what went wrong with the car and why they are doing certain repairs. They even cover their own repairs with a long warranty. I don't know of any other shop that does all these things. Their service is incomparable.
Great service , cheaper Than a dealer. Uses genuine Honda products, nice , courteous service .
Love those guys there thank you.
The people there are always courteous and helpful and do a good job at detecting the problem.
Great service at good prices!
They did my oil change cheaper than Jiffy Lube.
I have been driving out of my way (20+ miles!) for over 10 years to patronize RM. Great shop, friendly & competent service.
What I like about them is that they're straight forward and they're honest. I don't have to go back a second time. They do it right the first time. The technicians do what needs to be done right, the first time.
I wish the dealer had been so kind, quick and reasonably priced. I wish the dealer had not tried to convince me that my front brakes were at 2mm when they are are 3.5mm, and have thousands of miles left before needing replacements.
Very nice people.
RM Automotive is a very competent auto repair shop. They preform the repairs in a very timely manner and their prices are very fair. I would recommend their services to anyone who wants a fair deal and excellent work.
We are very happy with RM Automotive
They are very friendly and helpful.
The service provided is extremely professional. When repair is needed the work is thoroughly explained. I couldn't be more pleased with the service rendered.
They are very concerned about customer satisfaction and very honest.
It's very nice that they provide car rental service when you need it.
Everyone here is friendly, personable and reliable. One less thing to worry about!
I am very happy with the service and the coffee.
Then men at RM Automotive have taken great care of all of our vehicles for years. We wouldn't go anywhere else.
Fantastic service, great group of guys!
Very professional, work is done well and on time.
While I didn't feel pressured at that time to make repairs that weren't needed, the suggestions I got for the next visit included several expensive repairs, that I was told after I asked enough questions, that it was a safety necessity, but a comfort thing for the most expensive one, but those expensive repair suggestions put up a concern for me.