✓ RepairPal Certified
200 S. Military Highway
Norfolk, VA 23502
View map and get directions
8:00am to 6:00pm
8:00am to 6:00pm
8:00am to 6:00pm
8:00am to 6:00pm
8:00am to 2:00pm
8:00am to 6:00pm
8:00am to 6:00pm
Call now:
(757) 986-6508

Auto Repair Experience

  • Rick Kelso, Owner
  • Established 2006
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 35 Years of Car Repair Experience


Rick's Car Care was established in 2006 by Rick Kelso. Rick prides himself in the "old fashioned" service he is able to provide to his customers. This RepairPal Certified shop features an experienced staff of professionals who take the time to attend the ongoing training that is needed to help ensure accurate repairs are made to your modern vehicle. Rick Kelso and his lead technician are ASE Master certified. An investment has been made in the automotive tools and computer diagnostic equipment to ensure a wide range of repairs can be executed in a professional manner. These repairs are backed by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Auto Repair Experience

  • Rick Kelso, Owner
  • Established 2006
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 35 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair


  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Open Saturday
  • Parts/Accessories
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet


Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

Rick’s Car Care, Inc. has been providing quality car care in Norfolk, VA, since 2006. We are a family-owned business delivering honest & professional automotive repair and auto maintenance services to the people of Norfolk and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at Rick’s Car Care, Inc. employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.


Overall Rating

27 Verified Reviews

Customer Reviews

Verified CustomerApril 30, 2014

Word around town is they specialize in Mustangs. Did a great job, quick turn around.

Verified CustomerApril 28, 2014

Exceptional service ,fast , clean , and safe !!

Verified CustomerApril 28, 2014

They are fast, efficient and affordable. Also very professional.

Verified CustomerApril 28, 2014

I have used them every day and they have never been wrong. The customer service is great.

Verified CustomerApril 25, 2014

Great Service, trustworthy, friendly.

Show more reviews
April 25, 2014

Great place for me but my friends would prefer weekend availability.

Verified CustomerApril 22, 2014

I have taken the car there 7 times and it's still not fixed. My last visit there cost me 750 dollars.

Verified CustomerApril 21, 2014

They are still fairly new to me, and outside of an oil change I'm not really certain of their services provided. However, I've recommended them before because of their pricing.

Verified CustomerApril 17, 2014

They were nice and very through, and the price was fair.

Verified CustomerApril 17, 2014

They are very nice but I had some troubles with a gasket.

Show more reviews
April 15, 2014

I received good timely service.

Verified CustomerApril 11, 2014

They did good work.

Verified CustomerApril 10, 2014

They did a good job.

Verified CustomerApril 05, 2014

I've had my vehicle serviced several times. Always with care and always done in a very timely manor. Also it was done on or below the quote.

Verified CustomerApril 03, 2014

Service was amazing! Kept me in the loop throughout the work on my care and always making sure I was aware of prices and what was being done to fix the problems with my car. Everyone in the shop was great!

Show more reviews
Verified CustomerApril 03, 2014

They do good work and are friendly.

Verified CustomerApril 02, 2014

I have always had great service done at Rick's Car Care, they always go the extra mile for their customers.

Verified CustomerApril 02, 2014

Excellent service, quality mechanics.

Verified CustomerMarch 31, 2014

Very rude service, I will never send anyone there nor will I go there myself ever again!!!

Verified CustomerMarch 12, 2014

Rick's has always been reliable.

Show more reviews
Verified CustomerMarch 10, 2014

I was charged over $100 for a "diagnostic" that was wrong... Quoted $1500 for a repair that was NOT needed, this information from a 2nd diagnostic from the dealership stating that the issue was totally unrelated, it would have been a $250 repair, the correct work was performed at the dealership the following week for $390... Either way, I saved over $1100. I would have been out of that money and still had an issue had Rick's done the work.

Verified CustomerMarch 07, 2014

They provided fast courteous service. I only got an oil change and tire rotation but would go back if I need additional work.

Verified CustomerMarch 04, 2014

Great service.

Verified CustomerFebruary 25, 2014

Good service.

February 25, 2014

Good service.

Show more reviews
Verified CustomerFebruary 21, 2014

Excellent & professional service at the correct price. Mechanics are extremely knowledgeable and friendly and take the time to explain what they did and why they did it.

July 15, 2015

My husband and use Rick's car care for all of over vehicles. The service has always been beyond our expectations. This company is very fair and reasonable in price and the level of service is exceptional. I highly recommend them.

Thanks Rick and Rick's car care for always taking care of us.

Tim and Linda Gavoni
Norfolk, Virginia

May 28, 2014

Great Service- very friendly, efficient and honest. They always get our cars in right away and diagnosed and repaired in a timely manner. ~~Dawn

1 verified customer did not leave comments but provided this rating:
by Mary
Get Directions to Rick's Car Care
RepairPal Certified

RepairPal Certified shops pass a rigorous 42-point annual inspection by our master mechanics for quality work and fair prices.

  • High quality repair
  • Guaranteed fair prices
  • Real, verified reviews
  • Current expert training
  • Warranty on repairs
  • Great customer service