Rick's Automotive was established back in 1980 and has been proudly serving Springfield and the surrounding area ever since. This RepairPal Certified shop features a very experienced, well trained, and ASE certified team (13 who are Master Certified). They are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, to state safety inspections, as well as your scheduled maintenance needs. All this work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “professional”, “helpful”, “friendly”, “honest”, and "knowledgeable". A local shuttle service, rental & loaner cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Springfield, MO 65807 USA
Auto Repair Experience
- Rick Hughlett, Owner
- Established 1980
- 19 ASE Certified Auto Technicians
- 13 ASE Master Auto Technicians
- 621 Years of Car Repair Experience
- Check Engine Light
- Classic Car Repair/Restoration
- Muffler & Exhaust
- Oil Change & Lube
- Roadside Assistance
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Tire Sales/Repair
- Transmission Repair
- AAA Member Discount
- Child Friendly
- Early Bird Dropoff
- Free Estimates
- Free Multi-Point Safety Inspection
- Heated Waiting Room
- Loaner Car
- Rental Car
- Service Guarantee
- Shopping Nearby
- Warranty Accepted
- Wireless Internet
Makes We Serve
- Land Rover
I really appreciate the professionalism exhibited by all the employees that I spoke to. No complaints.
Terry checked me in quickly and within a couple of minutes the service started then was completed quickly. Great shop for auto service.
Rick's Automotive has helped us with my son (a student at a local university) and his car. Being away from home, it's not always easy for him to find good, reliable, trustworthy service providers. As his car has required multiple repairs over time, we were lucky to find Rick's Automotive. Rick's has been very responsive, helpful, and accurate in their estimates and repairs. They truly understand how college kids sometimes need help with cars and they have been very upfront and honest about the amount of repair work needed and our budget. This has been a great relief to me and my wife. We trust Rick's Automotive.
The folks at Rick's are always very helpful.
The guys at Ricks are always prompt in acknowledging your presence, efficient and friendly. They explain things well and never push for any extra work to be done unless it is necessary. I've been a Ricks customer for 15 yrs and never use any other automotive service provider.
My experience at Rick's Automotive was nothing less than what I've come to expect -- courteous, honest, and quick. I scheduled my car for a winterization check ($98) and likewise informed them that my rear passenger tire was leaking air and would need to be patched. Rick's completed the winterization check, which included changing the oil, filter, rotating the tires, checking all the fluid levels, checking the battery and alternator, and several other things. They also patched up my tire. My car is advancing in age and miles (a 2010 Nissan Versa with right around 90k), so these checks are very important to me to make sure I remain in good shape.
They delivered everything inside of 90 minutes. As my last trips have yielded, there was no attempt to upsell me on any superfluous service. I trust them to be honest and efficient, and they always deliver.
Service very quick and thorough. Highly recommended.
Excellent quality of mechanical service and also the customer support offered by the courteous reps is excellent.
Polite and efficient, as always.
Very professional as always. There was a quality problem with some parts installed during an earlier visit and those were replaced under warranty and similar ones were checked to make sure there were no problems with those.
Professionalism and quality service best describe Rick's Automotive. I drive 60 miles to get work done there because I feel they're the best in the area. If you want to be treated right and have confidence in the work, this is the place to go.
I was very pleased with my recent service. Eric at the desk always called and explained things in an understandable manner. When I came in to pick up my car the technician showed me where the damage was and what kind of repairs were done. Everyone was very nice and made the process very enjoyable.
Prompt, Friendly, quick.
Always great experience at Rick's. Guys are interesting, knowledgeable, and funny!
I can't recommend Rick's highly enough. Amazing customer service.
Appreciate the staff's help in controlling costs.
I wouldn't trust anyone else to take care of my car. Everyone has always been very pleasant and helpful.
Ricks is always my go to place for car service or repair - I had reached out to them to get their throughs and opinions prior to purchasing a new used car for our family. They gave me great guidance and we found a wonderful car to replace our 14-year-old car that they had previously serviced. I took the new car in to have the oil change tires rotated and a state inspection. It all took about an hour. And to make it even easier you can make your appointment online and they will take you to and from your home or work.
Outstanding ...as always!
Friendly and trustworthy business.
I contacted Micah for a MVI. This was a short notice contact as I am going to be out of town most of this month and needed to take care of my license renewal before I left. Micah and Roy were able to work me into the schedule making it possible for me to take care of business before I left. Thank you!
Excellent service as always!
As always EXCELLENT customer service and easy to get an appointment.
We have been taking our cars to Rick's for several years and are always pleased with their work!
As always. everyone was very nice and helpful. Keith kept me updated on "Fernando's" progress which was very much appreciated. I always feel like I'm a valued customer. Thanks guys!
As usual, service was prompt and professional. I especially appreciate the little things like having the oil change reminder reset on the car's computer for me. My thanks to Rick and his team.
Not happy. I asked about checking for vibration in the steering wheel and was brushed off with being told to bring it in another time for diagnostic tests. It's very hard to get time to bring it in and coordinate with other activities. He could have asked a few questions and shown some interest in helping me. I would have liked to have the tires rotated but it was too hard to talk to the guy. Waiting room was comfortable.
I went in for a basic oil change and filter. Picked up the car and was told the hood chrome trim broke loose. They tried to glue the trim back on, and a very poor job at that. This car is a 2012 and not a beater, so I am now having to replace the part.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service