Rick's Automotive

This shop is not RepairPal Certified. Learn more
1001 E Main St
Cherryville, NC 28021
(704) 435-3801

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
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Details

Specialties

  • Service & Repair

Affiliations

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

Customer Reviews

September 08, 2014

Terrible Customer Service, Terrible Experience, Terrible Mechanic. By far the worst experience I've had with a mechanic since I've owned a car. Absolutely no communication as to when the vehicle would possiblly be looked at or fixed. Multiple phone calls to find out the status met with "we haven't looked at it yet", "we're getting to it", "most likely it'll be tomorrow" and any other lame excuse you can think of. After a week and a half of getting the run around I finally asked for a specific time frame in which it would be finished. Rick told me I was an "impatient Yankee", to come pick up the truck and hung up on me. Do yourself a favor and go somewhere else for your vehicle repairs. Timeliness, communcation skills and overall customer service are completely lacking at this shop. We'll certainly never do business again and I hope you find better luck somewhere else. My experience with this auto shop was a complete an utter waste of time.

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