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Rick & Ray’s Auto Plaza Center

2425 Cullen Street, Fort Worth, TX 76107 Map & directions

Call Now: (817) 381-1773

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About Rick & Ray’s Auto Plaza Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
100
Tools & Equipment (?)
98
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Rick and Ray's Auto Plaza has established a reputation over the past 19+ years of providing it's customers with an uncompromising level of customer service mixed with a strong dose of ongoing technical training on the newest advancements in auto repair. This team of very experienced ASE Certified professionals are experts in emissions repairs. This training coupled with some of the best automotive tools and computer diagnostic equipment make this RepairPal Certified shop a great place for your modern vehicle. They are capable of repairs ranging from emissions related repairs to check engine light diagnosis to tires and alignment. They back this work with a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, loaner vehicles, Saturday hours, early bird drop off, and a clean comfortable waiting area with wireless Internet are all available for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair

Amenities

AAA Member Discount Loaner Car Open Saturday Open Weekends
Parts/Accessories Se Habla Espanol Service Guarantee Wireless Internet

Customer Reviews 25 verified reviews

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Rick & Ray’s Auto Plaza Center
Verified Customer
October 28, 2013

I trust them and I like them, they are good. They did a job and did it well.

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Rick & Ray’s Auto Plaza Center
Verified Customer
October 24, 2013

They always do a great job, always dependable. If anything goes wrong they are sure to make it right.

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Rick & Ray’s Auto Plaza Center
Verified Customer
October 24, 2013

They are a company right next door to a company that my father owns.

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Rick & Ray’s Auto Plaza Center
Verified Customer
October 15, 2013

They do good work, they are reasonable, and they keep you informed on the progress and work performed.

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Rick & Ray’s Auto Plaza Center
Verified Customer
October 13, 2013

Excellent service. They do a good job.

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Rick & Ray’s Auto Plaza Center
Verified Customer
October 11, 2013

They gave me a quick and honest quote. They were able to complete all work in a timely manner. It was a great experience. They did a great job.

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Rick & Ray’s Auto Plaza Center
Verified Customer
October 11, 2013

They are nice and helpful. Sometimes they will help me when I can't pay it all, they will let me make payments. Not everyone, but they help me. They warranty their work. I have known them for a long time so their word is good.

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Rick & Ray’s Auto Plaza Center
Verified Customer
October 06, 2013

They are thorough and always able to identify the problem. They always take care of my cars.

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Rick & Ray’s Auto Plaza Center
Verified Customer
October 06, 2013

For the most part Rick and Ray do a good job.

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Rick & Ray’s Auto Plaza Center
Verified Customer
September 29, 2013

They do what they say and they are honest people. If you don't need it fixed they will tell you that you don't need it done. I had some brakes and I asked them to change them because they had lots of miles on them. They told me I didn't need them replaced because I had 10,000 miles left on my brakes. They're real friendly people. Some place you don't mind taking your car because they don't charge you when they don't do anything.

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Rick & Ray’s Auto Plaza Center
Verified Customer
September 27, 2013

They had great customer service, they did honest work, their professionalism is great, and because I have already recommended them to a friend. They do a Triple A discount for me and other members.

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Rick & Ray’s Auto Plaza Center
Verified Customer
September 25, 2013

They're just like family to me. They have been honest with me and have taken care of me without hesitation. I have kind of an antique Mercedes that they have kept running. I don't know what else I can say other than they are wonderful.

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Rick & Ray’s Auto Plaza Center
Verified Customer
September 23, 2013

They do everything fair, they give you an honest estimate, and they get you in really quick. If I have any problems I take it there first; you're not going to find a better place to go to. They get you done and on your way to go.

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Rick & Ray’s Auto Plaza Center
Verified Customer
September 21, 2013

They're very honest and they'll fit you in even if you don't have an appointment.

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Rick & Ray’s Auto Plaza Center
Verified Customer
September 17, 2013

I've been dealing with them for the past three to four years and I haven't had any problems with them. Good mechanics are hard to come by.

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Rick & Ray’s Auto Plaza Center
Verified Customer
September 17, 2013

I thought they were a good repair shop and they did a good job. They kept everybody informed and are very professional on that regard, and I wouldn't hesitate to recommend them.

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Rick & Ray’s Auto Plaza Center
Verified Customer
September 14, 2013

They're very professional and very caring and concerned about my car. I feel like they are trying to give me the best price.

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Rick & Ray’s Auto Plaza Center
Verified Customer
September 11, 2013

Quality service and quick. They are quick to take care of all of my problems. I like the people.

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Rick & Ray’s Auto Plaza Center
Verified Customer
September 09, 2013

They got it done when they said they would. They got it done cheaper than most other shops would have.

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Rick & Ray’s Auto Plaza Center
Verified Customer
September 05, 2013

They did a good job.

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Rick & Ray’s Auto Plaza Center
Verified Customer
September 05, 2013

I don't really have any complaints. Not perfect, but don't really have any complaints.

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Rick & Ray’s Auto Plaza Center
Verified Customer
September 04, 2013

They are trustworthy and have quick repairs. I have been going there for twenty years.

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Rick & Ray’s Auto Plaza Center
Verified Customer
September 04, 2013

I was some what pleased with their work, they took time to find the problem. It was sitting at the shop for three months and they didn't want it to leave without being fixed. They lost the key and they had to make a new one. After they made a new key it wouldn't start the car, so I took it back to them. I don't know what they did. They kept it for three weeks before fixing it. I don't have any trouble. It's running fine.

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Rick & Ray’s Auto Plaza Center
Verified Customer
September 02, 2013

I've gotten to know the guys over there and they seem to be very honest.

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Rick & Ray’s Auto Plaza Center
Verified Customer
September 01, 2013

Very friendly service. They are very punctual. They make sure you are taken care of. If there are things that are coming up that need to be taken care of they let you know. They are very dedicated to their work.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 1:00pm
Sun:CLOSED
Call Now:

(817) 381-1773

Auto Repair Experience

  1. Sergio Garza, Manager
  2. Established 1994
  3. 5 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 92 Years of Car Repair Experience