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Richters Service, Inc.

209 S Maple Ave, Ridgewood, NJ 07450 Map & directions

Call Now: (201) 746-4005

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About Richters Service, Inc.

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability (?)
93
Tools & Equipment (?)
95
Customer Service (?)
93
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Richter's Service Inc. was originally established in 1935 by George Richter, Paul and his wife Pauline took over the shop in 1978, they have been serving the Ridgewood area since. Paul's 2 technicians have over 38 years of combined experience, 17 of which has been at this shop. Their talented service writer Chris not only pleases his customers at the service counter, he also helps with repairs in the shop when needed. This AAA, Bosch service center offers a 24 month 24,000 mile warranty to put your mind at ease. Their amenities include shuttle service, free WiFi, convenient early bird/after hours drop off, loaner and rental cars.

Message from the Shop

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Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hyundai Infiniti
Jaguar Jeep Kia
Land Rover Lexus Lincoln
Mazda Mercedes-Benz Mercury
Mini Mitsubishi Nissan
Oldsmobile Plymouth Pontiac
Porsche Ram Saab
Saturn Scion Smart
Subaru Suzuki Toyota
Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair Windshield/Glass

Amenities

Car Delivery Car Pickup/Dropoff Child Friendly Coffee
Early Bird Dropoff Heated Waiting Room Loaner Car Parts/Accessories
Service Guarantee Shopping Nearby Shuttle Wireless Internet

Customer Reviews 20 verified reviews

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Richters Service, Inc.
Verified Customer
June 07, 2013

He's done everything I wanted him to do and he did it well.

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Richters Service, Inc.
Verified Customer
June 07, 2013

Good work, fair price

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Richters Service, Inc.
Verified Customer
May 30, 2013

I appriciate the quality of service and timeliness. They say when the job is going to be done and it's done.

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Richters Service, Inc.
Verified Customer
May 21, 2013

Consistent and ongoing outstanding service and quality of work.

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Richters Service, Inc.
Verified Customer
May 13, 2013

Not only are they professional, but they also are clean and they give you an estimate. They give you a family feel when you come in. Accurate estimates. They tell you before they do the work.

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Richters Service, Inc.
Verified Customer
May 08, 2013

We've always gotten very good service and the owner is a very nice man. He's never steered us in the wrong way. He's always been honest. He tells the truth about what needs to be fixed and what doesn't need to be fixed. They're courteous. Their prices are reasonable. You know what you're going to spend before you spend it. They tell you everything upfront. They don't add any work. I have left my car up there before, and they tell you what the diagnostic problem is. Extremely honest.

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Richters Service, Inc.
Verified Customer
May 08, 2013

They do a very good job and they manage to get everything repaired. They have great service. It's not just about the repair. There's times if I'm stuck when they'll pick it up and drop it off. It's just a long relationship.

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Richters Service, Inc.
Verified Customer
May 07, 2013

They always provide quick service. They do a great job. They're polite. They're pleasant to deal with.

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Richters Service, Inc.
Verified Customer
April 24, 2013

I was satisfied.

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Richters Service, Inc.
Verified Customer
April 23, 2013

They're great. I'll go up there and the battery will be dead. They'll come pick up my car, jump it, take it there, and charge the battery. It's great. They're helpful. They're always there and they always seem to know what's wrong with the car.

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Richters Service, Inc.
Verified Customer
April 23, 2013

There is not enough that I could say. I think that Richter is a wonderful man. I'm a single mom and I feel safe bringing my car there. I feel safe bringing my car home. They're great mechanics and no matter what, I can pull in there if I have a light and I don't know what it means and they will stop what they're doing and help me.

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Richters Service, Inc.
Verified Customer
April 19, 2013

I've been going to Richter's Service for many years and it's a good quality service at a fair price. That's why I keep going back.

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Richters Service, Inc.
Verified Customer
April 16, 2013

They are reliable and take people pretty fast, making appointments right away if there's an emergency.

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Richters Service, Inc.
Verified Customer
April 15, 2013

The repairs were made as expected. We discussed what I needed and it was done as expected at a reasonable cost. It was the second time I've taken my car there and I get better service there than at the dealership.

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Richters Service, Inc.
Verified Customer
April 15, 2013

They're honest. They always give me options. If there is a problem, I bring it back and they fix it. They will do any repairs and if they think they can't do it they will tell you.

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Richters Service, Inc.
Verified Customer
April 03, 2013

They do a good job and they're quick about it. The bill they give you says what they did. They break it down for you. They are pleasant to deal with.

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Richters Service, Inc.
Verified Customer
April 01, 2013

I think they're good at repairing. They're honest and more or less reasonably priced. Usually when they repair something you don't need to go back.

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Richters Service, Inc.
Verified Customer
March 28, 2013

I've had no problems with their service so far. It's just good service. They took care of everything that was wrong with the car and they were very friendly.

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Richters Service, Inc.
Verified Customer
March 25, 2013

They are so helpful and they don't try to crook you. They are very honest. It's a good location for me and they're reasonable.

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Richters Service, Inc.
Verified Customer
March 12, 2013

They are reliable. They provide me with a free loaner car. They always do what they say they are going to do and never charge me to much.

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Hours of Operation
Mon - Fri:7:30am to 5:00pm
Call Now:

(201) 746-4005

Auto Repair Experience

  1. Paul & Pauline Rennie, Owner
  2. Established 1935
  3. 2 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 38 Years of Car Repair Experience