Richter's Service

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service@richtersauto.com
209 S Maple Ave
Ridgewood, NJ 07450 USA
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07:30
17:00
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OPEN NOW
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7:30am to 5:00pm
OPEN NOW
S
Closed
W
7:30am to 5:00pm
Su
Closed
Th
7:30am to 5:00pm
M
7:30am to 5:00pm
F
7:30am to 5:00pm
T
7:30am to 5:00pm
Call now:
(201) 984-4016
48 Verified Reviews

Auto Repair Experience

  • Paul & Pauline Rennie, Owner
  • Established 1935
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 38 Years of Car Repair Experience
RepairPal Scorecard

Richter's Service Inc. was originally established in 1935 by George Richter, Paul and his wife Pauline took over the shop in 1978, they have been serving the Ridgewood area since. Paul's 2 technicians have over 38 years of combined experience, 17 of which has been at this shop. Their talented service writer Chris not only pleases his customers at the service counter, he also helps with repairs in the shop when needed. This AAA, Bosch service center offers a 24 month 24,000 mile warranty to put your mind at ease. Their amenities include shuttle service, free WiFi, convenient early bird/after hours drop off, loaner and rental cars.

Details

Auto Repair Experience

  • Paul & Pauline Rennie, Owner
  • Established 1935
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 38 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass

Amenities

  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Heated Waiting Room
  • Loaner Car
  • Parts/Accessories
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Wireless Internet

Affiliations

  • Bosch Service Network

Message from the Shop

Family owned and operated since 1978, home of satisfied customers since 1935. Enjoy valuable tips and information for drivers and Like Us on Facebook!

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hyundai
  • Infiniti
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

48 Verified Reviews
by - Verified Customer July 25, 2016

My car is running nicely after the repair.

by - Verified Customer July 21, 2016

Great service.

by - Verified Customer July 19, 2016

Paul is always a huge help in diagnosing what is wrong with my car.

by - Verified Customer July 15, 2016

I brought my car in for an oil change and everything was fine.

by - Verified Customer July 06, 2016

Very easy to get an appt - was done in under 2 hours - no problems.

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by - Verified Customer July 05, 2016

Prompt and reasonably priced service.

by - Verified Customer June 29, 2016

Always great service. Affordable and reliable work as usual.

by - Verified Customer June 29, 2016

Solved the problem I was having with my car although it was expensive.

by - Verified Customer June 28, 2016

Incredibly helpful and reliable.

by - Verified Customer June 22, 2016

Great service. However, since my last visit I have requested service 3x's through their website. No one has contacted me to set an appointment.

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by - Verified Customer June 17, 2016

Everyone is very helpful and they always get my car in right away!

by - Verified Customer June 17, 2016

I've used Richter's for 25 years. It's an excellent car repair shop. Their customer service is top notch, too.

by - Verified Customer June 14, 2016

The work was completely in a professional and prompt manner.

by - Verified Customer June 08, 2016

Polite and reasonable pricing.

by - Verified Customer June 06, 2016

Outstanding customer service for our whole family for many years.

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by - Verified Customer May 24, 2016

Brought car in for a periodic checkup. Everything was taken care of. Always courteous and good service.

by - Verified Customer May 19, 2016

Terrific.

by - Verified Customer May 19, 2016

Prompt, cordial, effective.

by - Verified Customer May 18, 2016

I've been taking my car to Richter's for three years. It's a neighborhood shop that provides reliable service for fair prices. Everyone is friendly, and there is no sense that they are trying to pressure you to sell more - they take time to talk through the options, and offer good advice.

by - Verified Customer May 10, 2016

Great all around!

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by - Verified Customer April 28, 2016

They are great, locally based, nice, appropriately priced and reliable.

by - Verified Customer April 19, 2016

Service and the work done is always well done and customer service is a pleasure.

by - Verified Customer April 13, 2016

Nobody better. These guys are a class act from office to service bays. Will not hesitate to go back and tell family and friends. Keep up the great work guys!

by - Verified Customer April 13, 2016

Honest and friendly service every time. My family has been coming to Richter's for many years!

by - Verified Customer February 22, 2016

It was a very positive experience, repairs done as recommended and finished on schedule.

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by - Verified Customer February 18, 2016

Very nice guys...I feel they are trustworthy.

by - Verified Customer January 14, 2016

Great service.

by - Verified Customer January 04, 2016

Car was towed there. Needed a place close to work and the towing company recommended it. I believe I spoke with Chris who was at the front desk. VERY helpful and explained things well. He was able to find the part my car needed by making several phone calls.

by - Verified Customer June 07, 2013

He's done everything I wanted him to do and he did it well.

by - Verified Customer June 07, 2013

Good work, fair price

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by - Verified Customer May 30, 2013

I appriciate the quality of service and timeliness. They say when the job is going to be done and it's done.

by - Verified Customer May 21, 2013

Consistent and ongoing outstanding service and quality of work.

by - Verified Customer May 13, 2013

Not only are they professional, but they also are clean and they give you an estimate. They give you a family feel when you come in. Accurate estimates. They tell you before they do the work.

by - Verified Customer May 08, 2013

We've always gotten very good service and the owner is a very nice man. He's never steered us in the wrong way. He's always been honest. He tells the truth about what needs to be fixed and what doesn't need to be fixed. They're courteous. Their prices are reasonable. You know what you're going to spend before you spend it. They tell you everything upfront. They don't add any work. I have left my car up there before, and they tell you what the diagnostic problem is. Extremely honest.

by - Verified Customer May 08, 2013

They do a very good job and they manage to get everything repaired. They have great service. It's not just about the repair. There's times if I'm stuck when they'll pick it up and drop it off. It's just a long relationship.

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by - Verified Customer May 07, 2013

They always provide quick service. They do a great job. They're polite. They're pleasant to deal with.

by - Verified Customer April 24, 2013

I was satisfied.

by - Verified Customer April 23, 2013

They're great. I'll go up there and the battery will be dead. They'll come pick up my car, jump it, take it there, and charge the battery. It's great. They're helpful. They're always there and they always seem to know what's wrong with the car.

by - Verified Customer April 23, 2013

There is not enough that I could say. I think that Richter is a wonderful man. I'm a single mom and I feel safe bringing my car there. I feel safe bringing my car home. They're great mechanics and no matter what, I can pull in there if I have a light and I don't know what it means and they will stop what they're doing and help me.

by - Verified Customer April 19, 2013

I've been going to Richter's Service for many years and it's a good quality service at a fair price. That's why I keep going back.

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by - Verified Customer April 16, 2013

They are reliable and take people pretty fast, making appointments right away if there's an emergency.

by - Verified Customer April 15, 2013

The repairs were made as expected. We discussed what I needed and it was done as expected at a reasonable cost. It was the second time I've taken my car there and I get better service there than at the dealership.

by - Verified Customer April 15, 2013

They're honest. They always give me options. If there is a problem, I bring it back and they fix it. They will do any repairs and if they think they can't do it they will tell you.

by - Verified Customer April 03, 2013

They do a good job and they're quick about it. The bill they give you says what they did. They break it down for you. They are pleasant to deal with.

by - Verified Customer April 01, 2013

I think they're good at repairing. They're honest and more or less reasonably priced. Usually when they repair something you don't need to go back.

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by - Verified Customer March 28, 2013

I've had no problems with their service so far. It's just good service. They took care of everything that was wrong with the car and they were very friendly.

by - Verified Customer March 25, 2013

They are so helpful and they don't try to crook you. They are very honest. It's a good location for me and they're reasonable.

by - Verified Customer March 12, 2013

They are reliable. They provide me with a free loaner car. They always do what they say they are going to do and never charge me to much.

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