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Richards Car Care

(405) 755-8200

14827 N May Ave, Oklahoma City, OK 73134

Overall Score

Hours of Operation

Mon - Fri:8:00am to 5:30pm
Sat:8:00am to 3:00am
Sun:CLOSED

Message from the Shop

For over 29 years, Richards Car Care has provided motorists in the Oklahoma City, OK 73134 area with comprehensive auto repair services that include Car Care Services, General Services, Under car Services, Heating and Cooling Services, Electrical Services, Transmission Services, Electronic Services, Internal Engine Services, Heavy-Duty Services, and Miscellaneous Services. Our goal is to offer the best services available at affordable prices to get you back on the road in no time.You'll be hard-pressed to find the same level of expertise that our auto mechanic specialists provide! We have years of experience working on both domestic and import vehicles of all makes and models and can work with you to find cost-effective repair and maintenance alternatives.For a high-performing vehicle, trust Richards Car Care with your car, truck, or van. To learn more about the services we offer, please contact us by phone. We also invite you to learn more about our dedication to you, our valued custo

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Porsche Saab
Saturn Scion Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Collision Repair & Paint
Diagnosis Hybrid/Electric Mobile Repair Muffler & Exhaust
Oil Change & Lube Roadside Assistance Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair Transmission Repair Upholstery
Windshield/Glass

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Child Friendly
Coffee Early Bird Dropoff Financing Free Inspection
Gas/Diesel Heated Waiting Room Military Discount Open Saturday
Parts/Accessories Rental Car Service Guarantee Shopping Nearby
Shuttle Store Towing Warranty Accepted
Wireless Internet

Customer Reviews (2 reviews)

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Richards Car Care
November 20, 2010

I was quoted a price of $39.95 for an
oil and filter change. They said they
had the type of oil I needed and they
only use Valvoline oil and Wick filters.
When I got there,the owner was very rude and said the price was $44. He refused to let me watch the oil and filter change and wouldn't even let me
talk to the mechanic. I wanted to know how to replace the air filter. They said they didn't have an air filter, but
it was dirty and the mechanic blew the
dirt out of the air filter case for me.
When I checked out, the owner charged me $52.95!! He said he never said the
price of $44 and even asked me if I ever worked or not!! As I left the place, I had no acceleration at all and
limped back around the corner. The mechanic had put a rag in the intake valve and had left it there!! It took 5 men, including the owner to diagnose and fix the problem. Not even an apology or a courtesy discount. I was there 2 hrs total. NO STAR. STAY AWAY!!

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Reply from Richards Car Care -  brandonrichards1January 20, 2011 10:30

The oil and filter change this customer was quoted was for a regular conventional oil grade. When this customer came into our facility she asked for synthetic oil. Synthetic oil is more expensive than conventional oil. This customer wanted to stand next to the technician the entire time we worked on her car. For customer safety our insurance company will not allow customers in our shop. This customer was very upset because she wanted to know how to change her own oil and change her own air filter but we would not let her in the shop. At times the customer went in the shop anyways. She thought we were rude because we told her she could not go into our shop.

Brandon Richards
Owner

Richards Car Care
November 29, 2012

Went to location on N.W. Expressway after Cooper closed down. Not even close to the customer service level that Cooper provided. Seemed to bother them that someone would show up at lucch and expect to to a car looked at. Find someone else to do work for you!

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