Q&A

In December 2010 I brought my 2006 BMW with 20,114 miles to a BMW dealership for a fault light pertaining to my steering wheel. I was not experiencing any problems with the steering wheel (turning the wheel, starting the car, locking of the wheel, etc). However, I did authorized the work after BMW informed me that it was a safety related issue. After consulting with my local mechanic it was evident that unnecessary repairs were performed on my vehicle. After contacting BMW Headquarters in Germany and North America I received a full refund from the dealer. Within 3 months additional repairs to parts of the steering column (firewall boot and clock spring) were necessary and performed by another BMW dealership totaling $678.09.
How likely is it that the steering column would have to be replaced on a BMW with 20,114. Also could the initial replacement of the steering column disturbed the fire wall boot and clock spring when the new column was placed in the steering wheel.