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Renson Automotive, Inc.

1436 White Oaks Rd #9, Campbell, CA 95008 Map & directions

Call Now: (408) 899-5869

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About Renson Automotive, Inc.

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
99
Technical Ability (?)
97
Tools & Equipment (?)
94
Customer Service (?)
98
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Renson Automotive was established in 1985 by Bill Faulconer. Bill is an an ASE Certified Master Technician who holds himself and his staff to a very high standard. This RepairPal Certified shop is a highly qualified, very customers friendly place for your and your modern vehicle. The staff consists of 3 ASE Certified Master Technicians and a Service Advisor who all combine for over 90 years of automotive repair experience. This team doesn't just rely on experience they also work hard to stay current on the latest technologies in the industry by attending regular classes to help ensure that your vehicle is fixed right the first time. Bill's customers described this team as providing a no pressure, friendly environment, for you and your car. Honest, reliable, and good communication are the consistent words found in our unbiased survey of their most recent customers. For your peace of mind the work completed here is backed by a 12-month / 12,000-mile warranty. Local shuttle service, rental cars, nearby shopping area, early bird drop off, and a very clean comfortable waiting area with wireless Internet are all available for your convenience.

Message from the Shop

We repair your vehicle right the first time. We use state of the art diagnostic equipment. Our technicians are trained to work on all hybrid vehicles.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Hybrid/Electric
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Transmission Repair

Amenities

AAA Member Discount Child Friendly Coffee Early Bird Dropoff
Heated Waiting Room Rental Car Shuttle Towing
Warranty Accepted Wireless Internet

Customer Reviews 31 verified reviews

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Renson Automotive, Inc.
Verified Customer
April 11, 2014

I give them a 10 because they are that good.

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Renson Automotive, Inc.
Verified Customer
April 11, 2014

They were very good at communicating as well the quality of work was great.

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Renson Automotive, Inc.
Verified Customer
April 09, 2014

They are very honest about what needs to be done.

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Renson Automotive, Inc.
Verified Customer
April 08, 2014

Reliable and courteous service.

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Renson Automotive, Inc.
Verified Customer
April 07, 2014

I can trust Renson Auto to be honest about my automotive needs.

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Renson Automotive, Inc.
Verified Customer
April 04, 2014

I was impressed by their extreme professionalism, attention to detail, knowledge and expertise.

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Renson Automotive, Inc.
Verified Customer
April 02, 2014

Great service, knowledge and honesty. Working environment very clean.

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Renson Automotive, Inc.
Verified Customer
March 26, 2014

Quality work & best options for parts.

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Renson Automotive, Inc.
Verified Customer
March 17, 2014

They were able to fix my wife's car when the dumb local BMW dealer couldn't event though they (BMW) charged her a fortune to fix things that probably didn't need fixing. Enough said!

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Renson Automotive, Inc.
Verified Customer
March 14, 2014

They are trustworthy and respectful.

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Renson Automotive, Inc.
Verified Customer
March 13, 2014

Excellent ease of service. Professional and extremely competent employees. Fair prices and the staff always keeps you updated concerning the status of the repair.

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Renson Automotive, Inc.
Verified Customer
March 12, 2014

I've been going to Renson for 25+ years and have always had stellar service.

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Renson Automotive, Inc.
Verified Customer
March 10, 2014

Excellent honesty and integrity displayed.

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Renson Automotive, Inc.
Verified Customer
March 07, 2014

Professional, honest, and friendly service.

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Renson Automotive, Inc.
Verified Customer
March 07, 2014

They are honest and treat you well. They provide recommendations as to what is needed and what is not necessary. They point out safety issues and give honest estimates.

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Renson Automotive, Inc.
Verified Customer
March 06, 2014

I trust them.

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Renson Automotive, Inc.
Verified Customer
March 05, 2014

Good work. But very high priced.

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Renson Automotive, Inc.
Verified Customer
March 03, 2014

Great customer service.

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Renson Automotive, Inc.
Verified Customer
February 28, 2014

Good Work, Honest Mechanics, Priced fairly for service received.

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Renson Automotive, Inc.
Verified Customer
February 25, 2014

Good car care & customer service.

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Renson Automotive, Inc.
Verified Customer
February 20, 2014

Honest and reliable.

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Renson Automotive, Inc.
Verified Customer
February 10, 2014

Good service, knowledgeable, a little expensive.

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Renson Automotive, Inc.
Verified Customer
February 05, 2014

Very helpful, honest people.

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Renson Automotive, Inc.
Verified Customer
February 04, 2014

Excellent staff with excellent skills and great customer service.

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Renson Automotive, Inc.
Verified Customer
January 30, 2014

They seem honest, do the work in a reasonable amount of time and don't charge more than others I've tried.

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Renson Automotive, Inc.
Verified Customer
January 23, 2014

Prompt, knowledgeable, friendly.

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Renson Automotive, Inc.
Verified Customer
January 17, 2014

Great friendly service. Feel comfortable with level of service and honesty with Renson's car maintenance.

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Renson Automotive, Inc.
Verified Customer
January 16, 2014

Great service, no pressure, excellent in explaining options and what work is performed (and why).

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Renson Automotive, Inc.
Verified Customer
January 16, 2014

They fixed my truck!! At a moments notice no less. renewing my faith in the " GOOD SAMAIRITAN " story. if you want to know more, just go there. I trust Renson Automotive .

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Renson Automotive, Inc.
Verified Customer
January 07, 2014

They did a good job on my car, providing me with BSN estimate of work needed.

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Renson Automotive, Inc.
Verified Customer
January 03, 2014

Nice people, great service!

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:30pm
Call Now:

(408) 899-5869

Auto Repair Experience

  1. Bill Faulconer , Owner
  2. Established 1985
  3. 3 Auto Repair Mechanics on Staff
  4. 3 ASE Master Auto Technicians
  5. 68 Years of Car Repair Experience