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Redwood General Tire and Auto Service

1630 Broadway, Redwood City, CA 94063 Map & directions

Call Now: (650) 206-5165

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About Redwood General Tire and Auto Service

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
100
Tools & Equipment (?)
94
Customer Service (?)
98
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Redwood General Tire Pros has been serving the Redwood City community since 1985. In that time they have developed a very loyal customer base. This RepairPal Certified shop features a large staff of about 15 technicians to make sure your needs are addressed in a timely manner. They are able to provide a wide range of repairs from wheel alignments to state smog checks as well as advanced check engine light diagnostics, to major and minor repairs. A wide range of tires are available on site to help take care of your tire needs. The waiting area is clean and very comfortable with big screen TVs, refreshments, and computers and wireless Internet for your comfort. They offer a minimum 12-month / 12,000-mile warranty on most repairs. Local shuttle, rental cars, early bird drop off, and Saturday hours are available for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair

Amenities

AAA Member Discount Child Friendly Coffee Early Bird Dropoff
Extended/Evening Hours Heated Waiting Room Open Saturday Open Weekends
Parts/Accessories Rental Car Se Habla Espanol Service Guarantee
Shopping Nearby Shuttle Wireless Internet

Customer Reviews 23 verified reviews

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Redwood General Tire and Auto Service
Verified Customer
February 10, 2014

The service was fantastic and there was no surprises. I felt they did a good job.

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Redwood General Tire and Auto Service
Verified Customer
February 08, 2014

I have been dealing with them for the last 22 years, it is a tremendous place as far as the employment, help and customer service go. I would highly recommend that shop.

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Redwood General Tire and Auto Service
Verified Customer
February 05, 2014

I like the place.

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Redwood General Tire and Auto Service
Verified Customer
January 22, 2014

They did excellent, very happy with them. They do good work. Very happy and pleased with them.

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Redwood General Tire and Auto Service
Verified Customer
January 13, 2014

Great service and good people who care about their efficiency.

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Redwood General Tire and Auto Service
Verified Customer
January 06, 2014

I trust them. I have been going the there for years and I trust them, they are good mechanics. There is no other place I would go. I'm a women and have to go some place I won't be taken advantage of. I know the owner and they are good honest people.

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Redwood General Tire and Auto Service
Verified Customer
December 26, 2013

It is full service. I can have everything done there. Customer service is great.

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Redwood General Tire and Auto Service
Verified Customer
December 23, 2013

I have been dealing with them for 20-25 years. I have bought hundreds of tires from there. I have raised two kids and went though a lot of tires. They have the most knowledgeable people there that sell tires. They just get it done perfect. They are very accommodating if you need something fixed quickly. Just great to do business with. I wouldn't even consider doing business with anyone else. We have probably burned though 20 cars with them. They don't over charge and they never try and sell you something you don't need. 100% reliable.

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Redwood General Tire and Auto Service
Verified Customer
December 12, 2013

They are reliable and honest, the price is nice, if you have any questions they are always open to hear about your dissatisfaction, and I think they try to help you out. They have been around for a long time and that is a positive point, the longevity is an important factor on where you go.

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Redwood General Tire and Auto Service
Verified Customer
November 16, 2013

I have used them a very long time and they have great service. They call me right away when everything is done. They always greet me and they always get what needs to be done, done. I have been with them for years.

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Redwood General Tire and Auto Service
Verified Customer
November 14, 2013

I have been going there for 30 years, maybe longer and they are great. They give me good service.

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Redwood General Tire and Auto Service
Verified Customer
November 11, 2013

Very efficient and pretty good price.

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Redwood General Tire and Auto Service
Verified Customer
September 26, 2013

I have gone there for years; they are clean and are very welcoming. I have never had any problems with them, and I am extremely happy with them, it is a very likeable place to go.

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Redwood General Tire and Auto Service
Verified Customer
September 11, 2013

They are professional and explain their work and if anything else needs done they let you know.

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Redwood General Tire and Auto Service
Verified Customer
September 03, 2013

I got excellent service from them.

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Redwood General Tire and Auto Service
Verified Customer
August 31, 2013

They're honest and straight forward. They try to give the lowest price and they compare with the competition.

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Redwood General Tire and Auto Service
Verified Customer
August 30, 2013

I think they are very good, professional, polite, and courteous and do tremendous work.

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Redwood General Tire and Auto Service
Verified Customer
August 08, 2013

They are just great.

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Redwood General Tire and Auto Service
Verified Customer
August 02, 2013

The work was high quality, and it was everything you would expect from a professional shop. I am a person that is very hard to please and they did so, and I plan to continue to use them in the future.

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Redwood General Tire and Auto Service
Verified Customer
July 15, 2013

They were confident about their work and did the job well, and I recommend my friends to use them as well. Their price is very competitive compared to the local dealers.

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3 verified customers did not leave comments but provided these ratings:

(3) by 3 verified reviewers
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:00am to 6:00pm
Sat:7:00am to 4:00pm
Sun:CLOSED
Call Now:

(650) 206-5165

Auto Repair Experience

  1. Carlos Perez, Manager
  2. Established 1985
  3. 15 Auto Repair Mechanics on Staff