Red McCombs Hyundai Northwest

This shop is not RepairPal Certified. Learn more
13663 W IH 10
San Antonio, TX 78249
CLOSED NOW
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7:00am to 7:00pm
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7:00am to 7:00pm
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7:00am to 7:00pm
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7:00am to 5:00pm
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7:00am to 7:00pm
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Closed
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7:00am to 7:00pm
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7:00am to 7:00pm
(210) 798-4500

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
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Details

Auto Repair Experience

  • Patrick Stephens, Service Manager

Specialties

  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair

Amenities

  • Coffee
  • Early Bird Dropoff
  • Loaner Car
  • Parts/Accessories
  • Rental Car
  • Wireless Internet

Makes We Serve

  • Hyundai
Reviews

Overall Rating

28 Reviews

Customer Reviews

Verified CustomerAugust 31, 2013

I was just not happy with the service. This time was ok, but the time before they weren't very helpful and I had to push for information. They just weren't very resourceful.

Verified CustomerAugust 29, 2013

Sometimes they don't give you very good service.

Verified CustomerAugust 27, 2013

They have always followed through with what they said they would do.

August 27, 2013

Friendly and knowledgeable service.

Verified CustomerAugust 26, 2013

They are quick, efficient, and friendly.

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August 24, 2013

They did not take long to have my car ready.

Verified CustomerAugust 23, 2013

Great and friendly service.

Verified CustomerAugust 19, 2013

They're near our house and they work fast. My recent visit was for an oil change.

Verified CustomerAugust 15, 2013

They are extremely courteous. They're on time, and just on the ball in my opinion.

Verified CustomerAugust 10, 2013

I was satisfied with the work that was done.

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Verified CustomerAugust 09, 2013

When I took my car there the service was good. It is difficult to get to the shop because of the traffic.

August 07, 2013

They had all the parts needed. I waited for my car and the service took less time then I expected.

August 02, 2013

They have always given me good customer service. I have gone there several times.

Verified CustomerJuly 31, 2013

They are very accommodating. They understand what I say. If I need a ride they pick me up.

Verified CustomerJuly 31, 2013

They're quick, informative, and they are accommodating with making appointments.

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Verified CustomerJuly 30, 2013

They charged me 100 dollars diagnostic to tell me I needed new tires which I already knew and refused to check out my issue

Verified CustomerJuly 27, 2013

I prefer a dealership that washes the car and always has fresh coffee in the waiting room.

Verified CustomerJuly 26, 2013

They were fast, efficient, and did a good job.

Verified CustomerJuly 23, 2013

It wasn't an unpleasant experience. Good work and a clean facility.

Verified CustomerJuly 19, 2013

They offer great customer service and offer great service, and they go above and beyond every time I bring my car in, and I enjoy talking with them while waiting for my car to be worked on. The service was great and I appreciate them doing the work when it is convenient for me.

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Verified CustomerJuly 18, 2013

When I got my car back they had broken something. So I had to take it back.

July 17, 2013

I feel like that it is important that if a service is needed, you should show me the problem so that I can better understand what it is you are working on versus just hearing the service adviser saying I have a problem that needs to be fixed. That being said, it also allows the owner to become more knowledgeable in this process and more aware of what to look for when problems start to arise.

Verified CustomerJuly 15, 2013

They delivered what they said they would in a third of the time they said. The place is clean, and they got it taken care of just like they said they would.

Verified CustomerJuly 15, 2013

I think it was good, fast, and inexpensive. They did a great job very quickly and it didn't cost me a fortune.

Verified CustomerJuly 13, 2013

The sales person named Randy is great. The Santa Fe has been towed multiple times within a few weeks, I also traded that vehicle in on a new car the same day. I also had to pay for the vehicle repairs even though I traded it in.

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Verified CustomerJuly 10, 2013

While the repairs to my vehicle was good in the end, the method of repairs were piece-meal at best. After one part of the repair, they would attempt return the vehicle with obvious repair work still required, things I pointed out when I brought the vehicle in. Then it would be, we got most of the vibration out so it should ride a lot smoother. After three attempts, they finally got it right.

July 08, 2013

I paid hundreds of dollars and your techs didn't fix my issue. Rip off.

July 02, 2013

Always very friendly and helpful, they take care of the service quickly and with a smile!

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